32,589,804 programs installed

Should I remove Vz In Home Agent?

What percent of users and experts removed it?
21% remove it79% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #2,652
United States Rank #973
Reach 0.2985%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 32.09 days
946.68 days >
Average installed length: 497.41 days


8.03.72 0.24%
8.03.71 17.36%
8.03.67 0.18%
8.03.66 4.01%
8.03.62 0.36%
8.03.61 11.48%
8.03.54 1.15%
8.03.53 26.29%
8.03.51 0.24%
8.03.42 0.36%
8.03.41 4.80%
8.03.26 0.24%
8.03.25 10.44%
8.02.28 0.12%
8.02.27 2.61%
8.02.24 0.06%
8.02.23 2.61%
8.01.18 0.12%
8.01.17 1.21%
7.09.13 0.12%
7.09.12 0.85%
7.08.22 0.97%
7.07.03 1.03%
7.07.02 3.10%
7.06.10 0.49%
7.06.04 1.34%
7.05.11 0.55%
7.05.06 0.12%
7.05.03 0.73%
7.04.14 0.36%
7.04.11 0.36%
7.03.32 1.52%
7.03.31 0.30%
7.02.13 0.30%
7.02.12 1.40%
7.01.20 1.58%
5.0213 0.18%
5.0207 0.12%
5.04.27 0.06%
5.04.16 0.18%
5.03.18 0.06%
5.03.12 0.06%
5.03.08 0.06%
5.03.06 0.24%

Typically installed together

Vz In Home Agent

What is Vz In Home Agent?  (from Verizon)

In-Home Agent is a PC application that provides you with fast, easy solutions for common FiOS & High Speed Internet questions. It's 24/7 support at the click of your mouse! In-Home Agent, best used on your Home PC, provides step by step guided help to manage your FiOS or High Speed Internet service. FiOS TV: program yo...  Read more


Vz In Home Agent is a software program developed by Verizon. The most common release is 8.03.53, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The programs's main executable is Verizon_IHAMessageCenter.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 35.09 MB of memory. The setup package generally installs about 123 files and is usually about 48.24 MB (50,584,371 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 100% of users of Vz In Home Agent come from the United States, it is also popular in Brazil and Canada.

Program detailsProgram details

URL: www.verizon.com
Installation folder: C:\Program Files\Verizon\
Uninstaller: MsiExec.exe /I{07FF08D2-C0CD-4B02-B9A6-E2E7E5762AA9}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 48.24 MB
Language: English (United States)

Program filesFiles installed by Vz In Home Agent

Program executable:Verizon_IHAMessageCenter.exe
Signed by:Verizon Data Services LLC
Path:C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
Part of the Verizon In Home Agent. In-Home Agent is a PC application that provides you with solutions for common FiOS & High Speed Internet questions.
Additional files:
  • nprpspa.dll - Verizon Servicepoint
  • VerizonServicepoint.exe
  • Verizon_IHAMessageCenter.exe - IHA_MessageCenter
  • ConnWizard.dll - Vz In-Home Agent
  • iSupport.exe - Vz In Home Agent
  • USB_PC2.exe - VZ In-Home Agent (USB_PC2)
  • LibDataWizard.dll - LibDataWizard
  • VzDetectAgent.exe - VzDetectAgent
  • IHAMCNotify.exe - IHAMCNotify
  • runrrfromcd.exe - RunRRFromCD
  • ihafixinet.exe - IHAFixInet
  • ihainstall.exe - ihainstall
  • cwrouters.dll - CWRouters
  • cwsetenv.exe - CWSetEnv
  • vzihaum.exe - iSupport
  • libihs.dll - LibIHS
  • IHA.exe - IHA
  • vzTCPConfig.dll - Verizon TCP Configuration utility (Verizon TCP Config)
  • McciBrowser.exe (by Alcatel-Lucent) - mcci+McciBrowser
  • McciTrayApp.exe (by Alcatel-Lucent) - mcci+McciTrayApp
  • Uninstall.exe

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
  • nprpspa.dll is loaded into Mozilla Firefox under the product name '@radialpoint.com/SPA,version=1' with a plugin key of '@radialpoint.com/SPA,version=1' for all users of the PC.
  • Verizon_IHAMessageCenter.exe runs as a service named 'IHA_MessageCenter' (IHA_MessageCenter).
Startup File (User Run)
  • VerizonServicepoint.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'VerizonServicepoint.exe' and executes as "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN.
2 Startup Files (All Users Run)
  • McciTrayApp.exe is loaded in the all users (HKLM) registry as a startup file name 'Verizon_McciTrayApp' which loads as "C:\Program Files\Verizon\McciTrayApp.exe".
  • VerizonServicepoint.exe is loaded in the all users (HKLM) registry as a startup file name 'VerizonServicepoint.exe' which loads as "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN.

Program resource utilizationResource utilization averages

Memory:35.09 MB
21.09 MB average
Total CPU:0.0486626431%
0.031193% average
Kernel CPU:0.02320608%
0.016088% average
User CPU:0.02545656%
0.015104% average
CPU cycles/sec:282,359
8,062,084 average
70 average
I/O reads/min:8.28 KB
435.61 KB average
I/O writes/min:522 Bytes
105.02 KB average
Memory:21.59 MB
Total CPU:0.0340865606%
Kernel CPU:0.00848144%
User CPU:0.02560512%
CPU cycles/sec:64,963,012
I/O reads/min:262.83 KB
I/O writes/min:46.43 KB
Memory:51.83 MB
Total CPU:0.2188241931%
Kernel CPU:0.06783530%
User CPU:0.15098889%

How do I remove Vz In Home Agent?

Quickly and completely remove Vz In Home Agent from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Vz In Home Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Vz In Home Agent, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Vz In Home Agent.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Vz In Home Agent you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 61%
Win XP 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 21%
Keep it 79%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 63.51%
Windows Vista 19.73%
Windows XP 12.33%
Windows 8 4.43%
Which OS releases does it run on?
Windows 7 Home Premium 51.08%
Windows Vista Home Premiu... 16.18%
Microsoft Windows XP 11.37%
Windows 7 Professional 7.16%
Windows 7 Ultimate 5.13%
Windows Vista Home Basic 2.16%

Distribution by countryGeography

99.54% of installs come from the United States
Which countries install it?
  United States 99.54%
  Brazil 0.11%
  Canada 0.11%
  South Africa 0.07%
  Croatia 0.04%
  Indonesia 0.04%
  NG 0.04%
  Netherlands 0.04%
  Norway 0.04%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 39.39%
Hewlett-Packard 33.36%
Toshiba 8.27%
Acer 6.92%
ASUS 2.43%
Intel 1.98%
Lenovo 1.44%
American Megatrends 1.17%
Sahara 1.08%
Gateway 1.08%
Common models
HP Pavilion dv7 Notebook ... 5.91%
Dell Inspiron 530 5.75%
HP Pavilion dv6 Notebook ... 5.75%
HP Pavilion g7 Notebook P... 3.12%
Dell Inspiron 1545 2.79%
Dell Inspiron 570 1.97%

Publisher URL: www.verizon.com


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