Verizon Servicepoint 3.5.10
Overview
Verizon Servicepoint 3.5.10 is a program developed by Verizon. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is verizonservicepoint.exe. The software installer includes 11 files and is usually about 7.65 MB (8,018,142 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). The distribution of this has mostly been seen in the United States.
Program details
URL: www22.verizon.com
Installation folder: C:\Program Files\Verizon\VSP\
Uninstaller: "C:\Program Files\Verizon\VSP\unins001.exe"
Estimated size: 7.65 MB
Files installed by Verizon Servicepoint 3.5.10
| Program executable: | verizonservicepoint.exe |
| Name: | Verizon Servicepoint |
| Path: | C:\Program Files\verizon\vsp\verizonservicepoint.exe |
| MD5: | bc5f401099cea5f55879e0f24e5584b4 |
Additional files:
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nprpspa.dll - Verizon Servicepoint
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BSUtil.dll (by Radialpoint) - Client Gateway 3.5.10
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RpSpaWshComAgent.dll (by Radialpoint)
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ServicepointService.exe
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shellexec.exe
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StopVerizonServicepoint.exe
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VerizonServicepointComHandler.exe
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unins000.exe - Setup/Uninstall
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Windows7Features.dll
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dbghelp.dll (by Microsoft) - Debugging Tools for Windows(R) (Windows Image Helper)
Behaviors exhibited
Google Chrome Plugin
- nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
- nprpspa.dll is loaded into Mozilla Firefox under the product name '@radialpoint.com/SPA,version=1' with a plugin key of '@radialpoint.com/SPA,version=1' for all users of the PC.
Service
- ServicepointService.exe runs as a service named 'ServicepointService' (ServicepointService).
Startup File (All Users Run)
- VerizonServicepoint.exe is loaded in the all users (HKLM) registry as a startup file name 'VerizonServicepoint.exe' which loads as "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN.
Windows Firewall Allowed Program
- ServicepointService.exe is added as a firewall exception for 'C:\Program Files\Verizon\VSP\ServicepointService.exe'.
How do I remove Verizon Servicepoint?
You can uninstall Verizon Servicepoint from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Verizon Servicepoint 3.5.10, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Verizon Servicepoint.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by Verizon Servicepoint 3.5.10 you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 45%
Win 7 3%
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HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
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Uninstall it 26%
Keep it 74%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
47.37% |
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| Windows Vista |
34.21% |
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| Windows XP |
13.16% |
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| Windows 10 |
5.26% |
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Which OS releases does it run on? |
| Windows 7 Home Premium |
42.11% |
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| Windows Vista Home Premiu... |
23.68% |
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| Microsoft Windows XP |
13.16% |
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| Windows Vista Home Basic |
7.89% |
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| Windows Vista Ultimate |
2.63% |
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| Windows 8 Pro |
2.63% |
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Geography
100.00% of installs come from the United States
Which countries install it?
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
44.44% |
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| Dell |
30.56% |
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| Acer |
8.33% |
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| Toshiba |
5.56% |
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| Gateway |
5.56% |
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| American Megatrends |
2.78% |
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| ASUS |
2.78% |
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Common models |
| Dell Inspiron 530 |
5.41% |
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| HP Pavilion dv7 Notebook ... |
5.41% |
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| HP-Pavilion NY552AA-ABA e... |
5.41% |
|
| TOSHIBA Satellite L455 |
2.70% |
|
| TOSHIBA Satellite A505 |
2.70% |
|
| MSI MS-7309 |
2.70% |
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Publisher URL: www.verizon.com