Verizon Online Help & Support
Overview
Verizon Online Help & Support is a software program developed by Verizon. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. The primary executable is named VerizonSupport.exe. The setup package generally installs about 15 files and is usually about 1.84 MB (1,925,626 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows XP and Windows 7 (SP1). While about 96% of users of Verizon Online Help & Support come from the United States, it is also popular in United Kingdom.
Program details
Displayed publisher: Verizon Online
Installation folder: C:\Program Files\Verizon Online\Help Support
Uninstaller: RunDll32 C:\Program Files1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2
Estimated size: 1.84 MB
Language: English
Files installed by Verizon Online Help & Support
| Program executable: | VerizonSupport.exe |
| Name: | Verizon Online Support |
| VerizonAppManager |
| Path: | C:\Program Files\Verizon Online\Help Support\VerizonSupport.exe |
| MD5: | e01342c064a91e547181e86c077d3419 |
Additional files:
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vzServices.dll - Verizon Online DSL Service Fulfillment Platform (vzServices)
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vzFeaturePlugInMgr.dll - Verizon Online Desktop Application Manager (vzFeaturePlugInMgr)
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vzHttp.dll - vzHttp
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vzOpenUIClient.dll - vzOpenUIClient
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vzPlugInMgr.dll - vzPlugInMgr
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vzPropertyBag.dll - vzPropertyBag
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vzUIEngineMgr.dll - vzUIEngineMgr
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VerizonSupport.exe - Verizon Online Support (VerizonAppManager)
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vzConnectionAPI.dll - vzConnectionAPI
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vzVerizonSupportController.dll - vzVerizonSupportController
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VerizonUninstaller.exe - Global Uninstaller (Global Uninstaller -- VerzionUninstaller)
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VZGUninstall.dll - Global Uninstaller -- VZGUninstall
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MotivePreQual.dll (by Motive Communications) - Motive System (Motive Qualification Control)
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MCCDNSHLP_1-0-0_DSR.dll (by Motive Communications) - mcc+MCCDNSHLP
-
Uninstall.exe - Motive Chorus
Behaviors exhibited
Startup File (All Users Run)
- VerizonSupport.exe is loaded in the all users (HKLM) registry as a startup file name 'A Verizon App' which loads as C:\Program Files1\VERIZO~1\HELPSU~1\VERIZO~1.EXE.
How do I remove Verizon Online Help & Support?
You can uninstall Verizon Online Help & Support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Verizon Online Help & Support, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Verizon Online Help & Support.
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
 |
Uninstall it 58%
Keep it 42%
|
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US RANK
 #39,029
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Windows
Which Windows OS versions does it run on?
| Windows XP |
88.89% |
|
| Windows 7 |
11.11% |
|
Which OS releases does it run on? |
| Microsoft Windows XP |
93.33% |
|
| Windows 7 Home Premium |
6.67% |
|
Geography
96.15% of installs come from the United States
Which countries install it?
| United States |
96.15% |
| United Kingdom |
3.85% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
46.67% |
|
| Hewlett-Packard |
20.00% |
|
| Sahara |
13.33% |
|
| Toshiba |
6.67% |
|
| ASUS |
6.67% |
|
| American Megatrends |
6.67% |
|
Common models |
| Sony PCV-RZ40C1B(UC) |
7.69% |
|
| MSI MS-6547 |
7.69% |
|
| IBM 8187D1U |
7.69% |
|
| HP Compaq nx9420 (RB549UT... |
7.69% |
|
| Dell Latitude D820 |
7.69% |
|
| Dell Inspiron 570 |
7.69% |
|
Publisher URL: www.verizon.com