Dell Support Center Logiciel de support
What is Dell Support Center Logiciel de support?
Dell Support Center is a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.
About (from Dell)
Dell Support Center is pre-installed on all Dell Consumer Desktops and Portables and Vostro Desktops and Portables. On Alienware systems, Dell Support Center is known as AlienAutopsy.
Overview
The most common release is 2.5.09100, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 68 files and is usually about 10.88 MB (11,406,848 bytes). The installed file sprtupdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered.
Program details
URL: www.dell.com
Installation folder: C:\Program Files\Dell Support Center\
Uninstaller: MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 10.88 MB
Language: French (France)
Files installed by Dell Support Center Logiciel de support
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info.exe - info
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bcont.exe (by SupportSoft) - Dell PC Checkup
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bcont_nm.exe (by SupportSoft)
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libeay32.dll - SSL Module based on 0.9.8b (SSL Module)
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sdcidle.dll - SupportSoft (Idle DLL)
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sprtcmd.exe - Dell Support Center Updates
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sprtevent.dll - SupportSoft sprtevent
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sprtfod.dll - SupportSoft sprtfod (sprtfod)
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sprthook.dll - SupportSoft, Inc. sprthook (sprthook)
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sprtjobmsgs.dll - SupportSoft Scheduler Message DLL (sprtsync)
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sprtmessage.dll - SupportSoft SupportMessage Sprocket (sprtmessage Dynamic Link Library)
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sprtsched.dll - SupportSoft sprtsched (sprtsched)
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sprtsvc.exe - SupportSoft sprtsvc (SupportSoft Agent Service)
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sprtsync.dll - SupportSoft SyncManager Sprocket
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sprttrigger.dll - SupportSoft SupportTriggers Sprocket (sprttrigger)
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sprtui.dll - SupportSoft sprtui (sprtui)
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sprtupdate.dll - SupportSoft sprtupdate (sprtupdate)
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ssleay32.dll
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SupportSoft.Agent.Sprocket.dll
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SupportSoft.Agent.Sprocket.SupportMessage.dll
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tgshell.exe - SupportSoft Software Protection Shell
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wificfg.exe - SupportSoft, Inc. wificfg (wificfg)
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dscstart.exe
Behaviors exhibited
Service
- sprtsvc.exe runs as a service named 'sprtsvc_dellsupportcenter' (sprtsvc_dellsupportcenter) "SupportSoft Sprocket Service".
Startup File (User Run)
- sprtcmd.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'DellSupportCenter' and executes as "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter.
Startup File (All Users Run)
- sprtcmd.exe is loaded in the all users (HKLM) registry as a startup file name '%PROVIDERID%' which loads as C:\Program Files\Dell Support Center\bin\sprtcmd.exe /P %PROVIDERID%.
Resource utilization averages
Show technical details
| sprtcmd.exe |
| Memory: | 10.41 MB | |
| Total CPU: | 0.0034051156% | |
| Kernel CPU: | 0.00196092% | |
| User CPU: | 0.00144419% | |
| sprtsvc.exe |
| Memory: | 6.03 MB | |
| Total CPU: | 0.0008929427% | |
| Kernel CPU: | 0.00055701% | |
| User CPU: | 0.00033593% | |
| CPU cycles/sec: | 44,912 | |
| I/O reads/min: | 125 Bytes | |
| I/O writes/min: | 103 Bytes | |
How do I remove Dell Support Center Logiciel de support?
You can uninstall Dell Support Center Logiciel de support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Dell Support Center (Logiciel de support), click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Dell Support Center Logiciel de support.
PC BRAND OF CHOICE
100%
Dell
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OS VERSIONS
Win 7 (SP1) 62%
Win 7 0%
|
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HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
68.64% |
|
| Windows Vista |
21.19% |
|
| Windows 10 |
6.78% |
|
| Windows XP |
3.39% |
|
Which OS releases does it run on? |
| Windows 7 Home Premium |
54.27% |
|
| Windows Vista Home Premiu... |
16.24% |
|
| Windows 7 Professional |
7.69% |
|
| Windows 10 Home |
4.70% |
|
| Windows 7 Ultimate |
4.27% |
|
| Microsoft Windows XP |
3.42% |
|
Geography
63.60% of installs come from France
Which countries install it?
| France |
63.60% |
| Canada |
15.06% |
| United States |
7.53% |
| MA |
5.02% |
| Switzerland |
3.35% |
| TN |
1.26% |
| DZ |
0.84% |
| United Kingdom |
0.84% |
| Belgium |
0.42% |
| Spain |
0.42% |
| Netherlands |
0.42% |
| Germany |
0.42% |
| GP |
0.42% |
| CI |
0.42% |
About Dell
Dell manufactures, sells and supports computers and related products and services.
Publisher URL: www.dell.com