Dell Help & Support
Overview
Dell Help & Support is a software program developed by Dell. The most common release is 2.4.18.0, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named DCF.Agent.exe. The setup package generally installs about 46 files and is usually about 16.31 MB (17,099,499 bytes). The installed file Dell.Tribbles.ContentUpdate.Configuration.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 10. While about 90% of users of Dell Help & Support come from the United States, it is also popular in United Kingdom and Canada.
Program details
URL: www.Dell.com
Installation folder: C:\Program Files\Dell\Dell Help & Support\
Uninstaller: "C:\Program Files\InstallShield Installation Information\{262C869F-F1F4-4966-B024-A215F95B0755}\setup.exe" -runfromtemp -l0x0409 -removeonly
Estimated size: 16.31 MB
Files installed by Dell Help & Support
| Program executable: | DCF.Agent.exe |
| Name: | Dell Client Framework |
| DCF.Agent |
| Path: | C:\Program Files\Dell\Dell Help & Support\DCF.Agent.exe |
| MD5: | 9f767c742ea8a8a9e499e088c0cfb842 |
Additional files:
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Dell.Tribbles.Agent.Plugins.Warranty.dll - Dell.Tribbles.Plugins.Warranty
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Dell.Tribbles.ContentManager.Configuration.dll - ContentManager.Configuration
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Dell.Tribbles.ContentUpdate.Configuration.dll - ContentUpdate.Configuration
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Dell.Tribbles.BeautyShot.Configuration.dll - BeautyShow.Configuration
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Dell.Tribbles.Warranty.Configuration.dll - Warranty.Configuration
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Dell.Tribbles.ContentManager.Common.dll - ContentManager.Common
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Dell.Tribbles.ContentUpdate.Common.dll - ContentUpdate.Common
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Dell.Tribbles.Warranty.Common.dll - Dell.Tribbles.Common
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Dell Help & Support.exe - Dell Help & Support
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DHSPluginInterfaces.dll - DHSPluginInterfaces
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Dell.Tribbles.Agent.Plugins.ContentManager.dll - ContentManager
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Dell.Tribbles.Agent.Plugins.ContentUpdate.dll - ContentUpdate
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MDLCSvc.exe - MDLCService
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Dell.Tribbles.Agent.Plugins.AppService.dll - AppService
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Dell.Tribbles.Agent.Plugins.BeautyShot.dll - BeautyShot
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Dell.Tribbles.Agent.Plugins.AppTelemetry.dll - Dell.Tribbles.Plugins.AppTelemetry
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Dell.Tribbles.Agent.Plugins.SystemInfo.dll - Dell.Tribbles.Plugins.SystemInfo
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Dell.Tribbles.Agent.Plugins.Apollo.dll - Dell.Tribbles.Plugins.Apollo
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MDLC.Tools.XmlSigning.Verify.dll - MDLC.Tools.XmlSigning.Verify
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DCF.Agent.exe - Dell Client Framework (DCF.Agent)
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DCF.Common.dll - DCF.Common
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DCF.Interfaces.dll - DCF.Interfaces
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DCF.Resources.dll - DCF.Resources
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DCF.UXLib.dll - DCF.UXLib
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UninstallationApp.exe - UninstallationApp
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DellUpdateAPI.dll - DellUpdateAPI
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Microsoft.Win32.TaskScheduler.dll (by CodePlex Community) - TaskService (Task Scheduler Wrapper)
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log4net.dll (by The Apache Software Foundation) - log4net (Apache log4net for .NET Framework 4.0)
Behaviors exhibited
Service
- MDLCSvc.exe runs as a service named 'Dell Help & Support' (Dell Help & Support) "Dell Help & Support Hosting Service.".
How do I remove Dell Help & Support?
You can uninstall Dell Help & Support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Dell Help & Support, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Dell Help & Support.
HOW IT RUNS
Windows Service? Yes
(Installs a service)
|
|
USER ACTIONS
 |
Uninstall it 6%
Keep it 94%
|
|
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GLOBAL RANK
 #2,126
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Windows
Which Windows OS versions does it run on?
| Windows 10 |
100.00% |
|
Which OS releases does it run on? |
| Windows 10 Home |
87.84% |
|
| Windows 10 Pro |
6.35% |
|
| Windows 10 Home Single La... |
3.27% |
|
| Windows 8.1 |
1.60% |
|
| Windows 8.1 Single Langua... |
0.38% |
|
| Windows 8.1 Pro |
0.13% |
|
Geography
89.91% of installs come from the United States
Which countries install it?
| United States |
89.91% |
| United Kingdom |
2.41% |
| Canada |
2.30% |
| Australia |
1.11% |
| Singapore |
0.62% |
| India |
0.57% |
| France |
0.31% |
| Hong Kong |
0.23% |
| South Africa |
0.20% |
| Germany |
0.18% |
| Philippines |
0.17% |
| Italy |
0.17% |
| Brazil |
0.15% |
| Mexico |
0.11% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
99.80% |
|
| Intel |
0.17% |
|
| Toshiba |
0.02% |
|
| Hewlett-Packard |
0.02% |
|
Common models |
| Dell Inspiron 5558 |
6.83% |
|
| Dell Inspiron 5559 |
6.37% |
|
| Dell Inspiron 3847 |
5.41% |
|
| Dell Inspiron 7559 |
4.81% |
|
| Dell Inspiron 3558 |
4.67% |
|
| Dell XPS 8900 |
4.16% |
|
About Dell
Dell manufactures, sells and supports computers and related products and services.
Publisher URL: www.dell.com