84,488,480 programs installed

Should I remove ZoomSupportHelpDesk?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #31,148
United States Rank #17,082
Reach 0.0044%

Versions

VersionDistribution
1.0.11 51.72%
1.0.8 18.39%
1.0.7 24.14%
1.0.5 1.15%
1.0.4 4.60%

ZoomSupportHelpDesk

Overview

ZoomSupportHelpDesk is a program developed by ZoomSupport Limited. The most used version is 1.0.11, with over 98% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. The main program executable is Update.exe. The software installer includes 2 files and is usually about 196.7 MB (206,259,364 bytes). Update.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 94% of users of ZoomSupportHelpDesk come from the United States, it is also popular in France and Germany.

Program detailsProgram details

Installation folder: C:\users\user\appdata\Local\ZoomSupportHelpDesk
Uninstaller: "C:\users\user\appdata\Local\ZoomSupportHelpDesk\Update.exe" --uninstall
Estimated size: 196.7 MB
Language: English (United States)

Program filesFiles installed by ZoomSupportHelpDesk

Program executable:Update.exe
Name:Update
Path:C:\users\user\appdata\Local\ZoomSupportHelpDesk\Update.exe
MD5:ea1e4582acfcec5e13c724dbd8316e50
Additional files:
  • ZoomSupportHelpDesk.exe - ZoomSupportHelpDesk
  • Update.exe (by GitHub) - Update

Program behaviorsBehaviors exhibited

Startup File (User Run)
  • Update.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'com.squirrel.ZoomSupportHelpDesk.ZoomSupportHelpDesk' and executes as C:\users\user\appdata\Local\ZoomSupportHelpDesk\Update.exe --processStart "ZoomSupportHelpDesk.exe" --process-start-args "--hidden".

How do I remove ZoomSupportHelpDesk?

You can uninstall ZoomSupportHelpDesk from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program ZoomSupportHelpDesk, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove ZoomSupportHelpDesk.

OS VERSIONS
Win 10 77%
Win 7 1%
 
WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 77.01%
Windows 7 22.99%
Which OS releases does it run on?
Windows 10 Home 52.87%
Windows 10 Pro 12.64%
Windows 7 Home Premium 11.49%
Windows 7 Professional 9.20%
Windows 8.1 6.90%
Windows 8.1 Pro 3.45%

Distribution by countryGeography

93.96% of installs come from the United States
Which countries install it?
  United States 93.96%
  France 4.03%
  Germany 0.67%
  United Kingdom 0.67%
  Japan 0.67%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 28.79%
Acer 15.15%
ASUS 12.12%
Dell 10.61%
Toshiba 7.58%
Intel 6.06%
Medion 6.06%
Lenovo 6.06%
Samsung 4.55%
GIGABYTE 3.03%
Common models
VMware, Inc. VMware Virtu... 4.94%
HP Pavilion g7 Notebook P... 2.47%
Wortmann_AG TERRA_PC 1.23%
Wortmann AG NA92 1.23%
TOSHIBA Satellite P850 1.23%
TOSHIBA Satellite P75-A 1.23%

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