Should I remove ZoomSupport?
What percent of users and experts removed it?
2% remove it98% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #7,938
United States Rank #3,815
Reach 0.0511%
Versions
| Version | Distribution |
| 1.8.6 |
68.35% |
|
| 1.8.5 |
9.52% |
|
| 1.8.4 |
6.15% |
|
| 1.8.3 |
7.14% |
|
| 1.8.2 |
0.89% |
|
| 1.8.1 |
1.29% |
|
| 1.8.0 |
6.55% |
|
| 1.0.902 |
0.10% |
|
Rankings
- #7,933 PDF-XChange 2012 Pro by Tracker Software Products Ltd
- #7,934 Roxio Central Audio
- #7,935 Rapture3D 2.3.22 Game by Blue Ripple Sound
- #7,936 Playtopus
- #7,937 Adobe Illustrator CS3
- #7,938 ZoomSupport
- #7,939 IB Updater 2.0.0.574 by Perion Network
- #7,940 devolo Informer
- #7,941 Microsoft Office Communicator 2007
- #7,942 Brother MFL-Pro Suite MFC-J825DW
- #7,943 McAfee Host Intrusion Prevention
ZoomSupport
Overview
The most used version is 1.8.6, with over 98% of all installations currently using this version. During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is zoomsupport.exe. The software installer includes 52 files and is usually about 8.64 MB (9,054,758 bytes). In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 93% of users of ZoomSupport come from the United States, it is also popular in United Kingdom and Poland.
Program details
Installation folder: C:\Program Files\ZoomSupport\ZoomSupport\
Uninstaller: MsiExec.exe /I{300A10FB-0C3D-4BFE-A8A5-BD69E81056C7}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 8.64 MB
Language: English (United States)
Files installed by ZoomSupport
| Program executable: | zoomsupport.exe |
| Path: | C:\Program Files\zoomsupport\zoomsupport\zoomsupport.exe |
| MD5: | b9665c36d907fad8d1f3cd5d7438a525 |
Additional files:
-
RemoteAssistance.WindowsManagmentInfoHelper.dll - WindowsManagmentInfoHelper
-
RAUpdateService.exe - ZoomSupportUpdateService
-
ServiceInfrastructure.dll - ServiceInfrastructure
-
LocalizationHelpers.dll - LocalizationHelpers
-
CustomActionsCS.CA.dll - CustomActionsCS
-
CustomActionsCS.dll
-
AutoFixService.exe - AutoFixService
-
NativeMethods.dll - NativeMethods (Native Methods)
-
SharedLibrary.dll - SharedLibrary
-
AppResources.dll - AppResources
-
RemoteAssistance.Contracts.dll - ZoomSupport (Contracts.PCKeeper)
-
RemoteAssistance.Controls.dll - ZoomSupport Controls
-
RemoteAssistance.DiskCleanerComponent.dll - ZoomSupport DiskCleanerComponent
-
RemoteAssistance.ElevatedHost.exe - ZoomSupport Elevated Host
-
RemoteAssistance.Elevator.exe - Elevator
-
RemoteAssistance.exe - RATool
-
RemoteAssistance.ObjFactory.dll - ZoomSupport Object Factory
-
RemoteAssistance.OcfElevator.exe - ZoomSupport OcfElevator
-
RemoteAssistance.OneClickFixService.exe - ZoomSupport OneClickFixService
-
RemoteAssistance.OneClickFixServiceLibrary.dll - One-Click Fix Service Library
-
RemoteAssistance.RegistryCleanerComponent.dll - ZoomSupport RegistryCleaner
-
RemoteAssistance.Service.exe - ZoomSupport Worker Service
-
RemoteAssistance.Services.Core.dll - RemoteAssistance.Services.Core
-
RemoteAssistance.Shared.dll - RemoteAssistance.Shared
-
RemoteAssistance.UtilitiesServiceLibrary.dll - Utilities Service Library
-
Utilities.dll - ZoomSupport Utilities
-
ChatModule.dll - ChatModule
-
CrashReportSender.exe - PCKeeper (CrashReportSender)
-
Common.dll - Common
-
Microsoft.Deployment.WindowsInstaller.dll (by .NET Foundation) - Windows Installer XML Toolset
-
RemoteAssistance.DiskCleanerComponentPS.dll
-
RemoteAssistance.ObjFactoryPS.dll
-
RemoteAssistance.OneClickFixServicePS.dll
-
RemoteAssistance.RegistryCleanerComponentPS.dll
-
RemoteAssistance.ServicePS.dll
Behaviors exhibited
Scheduled Task (Boot/Login)
- RAUpdateService.exe is automatically launched at startup through a scheduled task named ZoomSupport Auto Update Task.
2 Services
- RemoteAssistance.Service.exe runs as a service named 'Remote Assistance Service' (RemoteAssistance.Service) "Remote Assistance's worker service".
- RemoteAssistance.OneClickFixService.exe runs as a service named 'Remote Assistance Ocf Service' (RemoteAssistance.OneClickFixService) "RemoteAssistance's System Scan support service".
How do I remove ZoomSupport?
You can uninstall ZoomSupport from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program ZoomSupport, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove ZoomSupport.
OS VERSIONS
Win 10 82%
Win 7 0%
|
|
HOW IT RUNS
Windows Service? Yes
(Installs a service)
|
|
USER ACTIONS
 |
Uninstall it 2%
Keep it 98%
|
|
Windows
Which Windows OS versions does it run on?
| Windows 10 |
81.75% |
|
| Windows 7 |
17.66% |
|
| Windows Vista |
0.60% |
|
Which OS releases does it run on? |
| Windows 10 Home |
58.74% |
|
| Windows 10 Pro |
12.29% |
|
| Windows 7 Home Premium |
10.39% |
|
| Windows 8.1 |
5.69% |
|
| Windows 7 Professional |
5.59% |
|
| Windows 8.1 Pro |
1.50% |
|
Geography
93.02% of installs come from the United States
Which countries install it?
| United States |
93.02% |
| United Kingdom |
2.58% |
| Poland |
1.06% |
| Australia |
0.76% |
| France |
0.59% |
| Hong Kong |
0.35% |
| South Africa |
0.23% |
| Canada |
0.18% |
| Japan |
0.18% |
| UA |
0.18% |
| Czech Republic |
0.12% |
| Germany |
0.12% |
| Singapore |
0.12% |
| United Arab Emirates |
0.06% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
42.24% |
|
| Dell |
25.70% |
|
| Acer |
7.25% |
|
| ASUS |
6.49% |
|
| Lenovo |
6.49% |
|
| Toshiba |
6.11% |
|
| Intel |
4.33% |
|
| Apple |
0.51% |
|
| GIGABYTE |
0.51% |
|
| Samsung |
0.38% |
|
Common models |
| VMware, Inc. VMware Virtu... |
7.26% |
|
| HP HP Notebook |
6.32% |
|
| HP 15 Notebook PC |
4.92% |
|
| HP HP Pavilion Notebook |
4.92% |
|
| Gigabyte H81M-DS2 |
3.04% |
|
| HP Pavilion g6 Notebook P... |
2.34% |
|