84,488,480 programs installed

Should I remove Windstream Service Agent?

What percent of users and experts removed it?
6% remove it94% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #10,203
United States Rank #4,617
Reach 0.0351%
Lifespan of installation (until removal)
< 27.44 days
809.54 days >
Average installed length: 425.35 days


4.1.15 100.00%

Other programs by Windstream

Windstream Service Agent 4.1.15

What is Windstream Service Agent?  (from Windstream)

The Windstream Service Agent will assist with the installation, configuration, and management of your Windstream Internet services. You will also have 24/7 real-time access to manage your account including the ability to purchase new services directly from your computer. Download, install, and activate existing Windstr...  Read more


Windstream Service Agent 4.1.15 is a program developed by Windstream. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. In the Google Chrome browser, it will add an extension. The programs's main executable is windstream service agent.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 16.84 MB of memory. The software installer includes 16 files and is usually about 38.04 MB (39,885,655 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 100% of users of Windstream Service Agent come from the United States, it is also popular in Singapore and United Kingdom.

Program detailsProgram details

URL: www.windstream.net/serviceagent
Help link: www.windstream.com
Installation folder: C:\Program Files\Windstream\Service Agent\
Uninstaller: "C:\Program Files\Windstream\Service Agent\unins000.exe" /LOG
Estimated size: 38.04 MB

Program filesFiles installed by Windstream Service Agent 4.1.15

Program executable:windstream service agent.exe
Name:Windstream Service Agent
Signed by:Radialpoint
Path:C:\Program Files\windstream\service agent\windstream service agent.exe
Additional files:
  • nprpspa.dll - Windstream Service Agent
  • PsdSetup.exe - Diagnostic Tools (Self-Extracting Package for Radialpoint Home Security Dashboard)
  • unins000.exe - Setup/Uninstall
  • ChromeExtension.crx
  • dbghelp.dll (by Microsoft) - Debugging Tools for Windows(R) (Windows Image Helper)
  • DiagnosticFileGrabber.exe (by Radialpoint SafeCare) - Client Gateway 4.1.15
  • mdg.exe (by Radialpoint SafeCare)
  • RpSpaWshComAgent.dll
  • SdkSpdConnector.dll
  • ServicepointService.exe
  • SpaShellExecutor.exe
  • SpdSetIdentifier.exe (by Radialpoint) - Spd Identifiers 1.0.0 (Spd Identifiers)
  • StopWindstream.exe
  • Windows7Features.dll
  • Windstream Service AgentComHandler.exe

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
  • nprpspa.dll is loaded into Mozilla Firefox under the product name '@radialpoint.com/SPA,version=1' with a plugin key of '@radialpoint.com/SPA,version=1' for all users of the PC.
Scheduled Task
  • Windstream Service Agent.exe is scheduled as a task with the class '{7CA97FA6-EA3B-47F4-9828-8B1897FFA12A}' (runs on registration).
  • ServicepointService.exe runs as a service named 'ServicepointService' (ServicepointService).
Startup File (All Users Run)
  • Windstream Service Agent.exe is loaded in the all users (HKLM) registry as a startup file name 'Windstream Service Agent.exe' which loads as "C:\Program Files\Windstream\Service Agent\Windstream Service Agent.exe" /AUTORUN.
Windows Firewall Allowed Program
  • ServicepointService.exe is added as a firewall exception for 'C:\Program Files\Windstream\Service Agent\ServicepointService.exe'.

Program resource utilizationResource utilization averages

windstream service agent.exe
Memory:16.84 MB
21.09 MB average
Total CPU:0.0001955544%
0.031193% average
Kernel CPU:0.00007244%
0.016088% average
User CPU:0.00012311%
0.015104% average
CPU cycles/sec:3,290,632
8,062,084 average
I/O reads/min:166.04 KB
435.61 KB average
I/O writes/min:1.29 KB
105.02 KB average
Memory:9.34 MB
Total CPU:0.0007543535%
Kernel CPU:0.00036877%
User CPU:0.00038558%
CPU cycles/sec:1,501,556
I/O reads/min:18.47 KB
I/O writes/min:7.91 KB

How do I remove Windstream Service Agent?

You can uninstall Windstream Service Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Windstream Service Agent 4.1.15, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Windstream Service Agent.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Windstream Service Agent 4.1.15 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 59%
Win XP 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 6%
Keep it 94%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 60.75%
Windows 10 21.07%
Windows Vista 12.27%
Windows XP 5.92%
Which OS releases does it run on?
Windows 7 Home Premium 49.85%
Windows Vista Home Premiu... 9.18%
Windows 8.1 8.89%
Windows 7 Professional 7.43%
Windows 10 Home 6.85%
Microsoft Windows XP 5.69%

Distribution by countryGeography

99.83% of installs come from the United States
Which countries install it?
  United States 99.83%
  Singapore 0.08%
  United Kingdom 0.08%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 38.87%
Dell 33.01%
Acer 13.09%
Toshiba 5.86%
ASUS 2.93%
Intel 1.56%
Lenovo 1.37%
Sahara 0.98%
American Megatrends 0.59%
Samsung 0.59%
Common models
Dell Inspiron 1545 4.32%
HP Pavilion g7 Notebook P... 3.65%
Dell Inspiron 560 2.99%
HP 2000 Notebook PC 2.99%
HP Pavilion dv6 Notebook ... 2.99%
Dell Inspiron 530 2.66%


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