Whales and Dolphins
What is Whales and Dolphins?
Uses the InstallX download manager to include additional bundled offers including potentially unwanted toolbars.
Overview
Whales and Dolphins is a software program developed by W3i. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. The primary executable is named bonzuna.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 6 files and is usually about 1.77 MB (1,856,512 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. While about 33% of users of Whales and Dolphins come from the United States, it is also popular in United Kingdom and Germany.
- Integrates into the web browser
- Installs a Windows Service
- Known to include offers within the setup
- The wisdom of the experts agree, if you don't use it you should remove it!

Whales and Dolphins has been seen bundling various 3rd party software during the installation process. Make sure to check for and remove unused programs.
Program details
URL: www.freeze.com
Installation folder: C:\Program Files\bonzuna
Uninstaller: MsiExec.exe /X{BF669500-AF84-4D7A-95D3-C6D8D73CF4F1}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.77 MB
Language: English (United States)
Files installed by Whales and Dolphins
Program executable: | bonzuna.exe |
Name: | Bonzuna |
| Bonzuna Download Manager |
Path: | C:\Program Files\bonzuna\bonzuna.exe |
MD5: | ac397ff7011e2826839f6716ff5111fc |
Additional files:
-
skypebrowseroptions.dll (by Microsoft) - Skype Click to Call (Skype plug-in settings dialog)
-
skypec2cautoupdatesvc.exe (by Microsoft) - Updates Skype Click to Call
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skypec2cpnrsvc.exe - Phone Number Recognition (PNR) module
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skypeieplugin.dll - Skype Click to Call for Internet Explorer
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skypepnr.dll - Skype Phone Number Recognizer
Behaviors exhibited
Internet Explorer BHO
- skypeieplugin.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Skype add-on for Internet Explorer' with the class of {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} (SkypeIEPluginBHO).
Internet Explorer Extension
- skypeieplugin.dll is installed as an Internet Explorer extension as 'Skype add-on for Internet Explorer (toolbar button)' with a class of {898EA8C8-E7FF-479B-8935-AEC46303B9E5}.
2 Services
- skypec2cpnrsvc.exe runs as a service named 'c2cpnrsvc' (c2cpnrsvc) "Provides phone number recognition services.".
- skypec2cautoupdatesvc.exe runs as a service named 'c2cautoupdatesvc' (c2cautoupdatesvc) "Downloads and installs product updates.".
Resource utilization averages
Show technical details
skypec2cautoupdatesvc.exe |
Memory: | 2.24 MB | |
Total CPU: | 0.0003701017% | |
Kernel CPU: | 0.00019110% | |
User CPU: | 0.00017900% | |
CPU cycles/sec: | 5,579 | |
skypec2cpnrsvc.exe |
Memory: | 10.32 MB | |
Total CPU: | 0.0014364577% | |
Kernel CPU: | 0.00031134% | |
User CPU: | 0.00112512% | |
CPU cycles/sec: | 64,773 | |
How do I remove Whales and Dolphins?
You can uninstall Whales and Dolphins from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Whales and Dolphins, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Whales and Dolphins.
- If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by Whales and Dolphins you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 64%
Win Vista (SP1) 2%
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HOW IT RUNS
Windows Service? Yes
(Installs a service)
|
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USER ACTIONS
 |
Uninstall it 74%
Keep it 26%
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Windows
Which Windows OS versions does it run on?
Windows 7 |
63.83% |
|
Windows Vista |
17.02% |
|
Windows XP |
14.89% |
|
Windows 10 |
4.26% |
|
Which OS releases does it run on? |
Windows 7 Home Premium |
36.17% |
|
Microsoft Windows XP |
14.89% |
|
Windows 7 Professional |
10.64% |
|
Windows 7 Starter |
6.38% |
|
Windows 7 Ultimate |
6.38% |
|
Windows Vista Business |
6.38% |
|
Geography
33.33% of installs come from the United States
Which countries install it?
United States |
33.33% |
United Kingdom |
8.33% |
Germany |
6.67% |
Australia |
5.00% |
Czech Republic |
5.00% |
Greece |
5.00% |
Indonesia |
5.00% |
Italy |
5.00% |
Netherlands |
5.00% |
South Africa |
5.00% |
Canada |
3.33% |
India |
3.33% |
Argentina |
1.67% |
DK |
1.67% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Hewlett-Packard |
23.68% |
|
Acer |
21.05% |
|
Dell |
13.16% |
|
Toshiba |
13.16% |
|
GIGABYTE |
7.89% |
|
Lenovo |
5.26% |
|
American Megatrends |
5.26% |
|
Sony |
2.63% |
|
Packard Bell |
2.63% |
|
Medion |
2.63% |
|
Intel |
2.63% |
|
Common models |
TOSHIBA SATELLITE PRO C85... |
2.50% |
|
TOSHIBA Satellite P200D |
2.50% |
|
TOSHIBA Satellite M645 |
2.50% |
|
TOSHIBA Satellite C660 |
2.50% |
|
TOSHIBA Satellite C600 |
2.50% |
|
Sony VPCSB28GG |
2.50% |
|
About W3i
W3i developes a product called InstallIQ that allows software publishers montize software distribution by co-installed bundled software as well as interapp advertising.
Publisher URL: www.w3i.com