82,399,351 programs installed

Should I remove Virtual Account Numbers?

What percent of users and experts removed it?
3% remove it97% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #9,331
United States Rank #4,110
Reach 0.0468%
Lifespan of installation (until removal)
< 24.67 days
727.71 days >
Average installed length: 382.36 days


VersionDistribution 4.27% 23.17% 29.73% 1.22% 23.32% 16.46% 1.83%

Other programs by Citigroup

Virtual Account Numbers


Virtual Account Numbers is a software program developed by Citigroup. The most common release is, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. The program adds a toolbar to Microsoft Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named CitiVAN.exe. The setup package generally installs about 10 files and is usually about 3.28 MB (3,434,143 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 99% of users of Virtual Account Numbers come from the United States, it is also popular in Mexico and PR.

Program detailsProgram details

URL: www.Citibank.com
Installation folder: C:\Program Files\Virtual Account Numbers
Uninstaller: "C:\Program Files\InstallShield Installation Information\{DE700910-58F7-4D2E-B7E6-3BA2DA1B6806}\setup.exe" -runfromtemp -l0x0009 -removeonly
Estimated size: 3.28 MB
Language: English

Program filesFiles installed by Virtual Account Numbers

Program executable:CitiVAN.exe
Name:Virtual Account Numbers
Path:C:\Program Files\Virtual Account Numbers\CitiVAN.exe
Additional files:
  • BhoCitUS.dll (by Orbiscom All rights reserved) - Virtual Account Numbers
  • CertDlg.dll (by Orbiscom All rights reserved)
  • CitiVAN.exe
  • CitiVANHelper.dll - CitiUSToolbar Module (CitiUSToolbar Helper Module)
  • CitiVANToolbar.dll
  • RoboformSDK.dll (by Siber Systems) - RoboForm SDK Engine (RoboformSDK Main Module)
  • VANRes.dll

Program behaviorsBehaviors exhibited

2 Internet Explorer BHOs
  • CitiVANHelper.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Virtual Account Numbers Helper' with the class of {17424104-1444-4810-85D7-B4DA413C5A9A}.
  • BhoCitUS.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'CitiUSBrowserHelper Class' with the class of {387EDF53-1CF2-4523-BC2F-13462651BE8C} (CitiUS Shared Browser Helper Object).
Internet Explorer Extension
  • CitiVAN.exe is installed as an Internet Explorer extension using the class {DE700910-58F7-4D2E-B7E6-3BA2DA1B6806}.
Internet Explorer Toolbar
  • CitiVANToolbar.dll is loaded as Internet Explorer Toolbar with the name 'Virtual Account Numbers' with the class of {7A21A046-B886-4A62-9D69-EF2059B0A27B}.
Scheduled Task
  • CitiVAN.exe is scheduled as a task with the class '{FFAF8E68-01A0-4D9F-9DB0-5B3978AB8C5F}' (runs on registration).
Startup File (All Users Run)
  • CitiVAN.exe is loaded in the all users (HKLM) registry as a startup file name 'Virtual Account Numbers' which loads as C:\Program Files2\VIRTUA~1\CitiVAN.exe /lang=en_RG /dontopenmycards.

How do I remove Virtual Account Numbers?

Quickly and completely remove Virtual Account Numbers from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Virtual Account Numbers from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Virtual Account Numbers, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Virtual Account Numbers.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Virtual Account Numbers you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 62%
Win 7 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 3%
Keep it 97%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 62.10%
Windows 8 24.81%
Windows Vista 6.70%
Windows XP 6.39%
Which OS releases does it run on?
Windows 7 Home Premium 40.77%
Windows 7 Professional 13.08%
Windows 8.1 8.92%
Windows 7 Ultimate 7.38%
Microsoft Windows XP 6.00%
Windows Vista Home Premiu... 5.54%

Distribution by countryGeography

98.90% of installs come from the United States
Which countries install it?
  United States 98.90%
  Mexico 0.18%
  PR 0.18%
  Canada 0.18%
  UA 0.09%
  Korea 0.09%
  Russia 0.09%
  Philippines 0.09%
  Israel 0.09%
  Ireland 0.09%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 38.93%
Hewlett-Packard 31.63%
Toshiba 9.73%
Acer 8.52%
Intel 2.68%
Lenovo 1.95%
American Megatrends 1.46%
ASUS 1.46%
Common models
HP Pavilion dv7 Notebook ... 4.15%
Dell XPS 8700 3.73%
Dell Studio XPS 435T/9000 3.32%
HP Pavilion g6 Notebook P... 2.90%
Dell Inspiron 1545 2.49%
Dell Inspiron 660 2.49%


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