VMware Support Toolbar
What is VMware Support Toolbar?
VMware Support Toolbar is a Conduit web browser plugin for Intenet Explorer, Chrome and Firefox that collects and stores information about a user's web browsing habits and sends this information to Conduit in order to provide advertising. It will change the user's home page and search provider during installation (optional but enabled by default) and provides a search box and various social features. If the home page and search settings were modified by this toolbar, they need to be manually reverted back by the user if the user decides to uninstall the toolbar. According to the License Agreement, "The Application may also collect and store information about your web browsing locally on your device. This locally saved information may interact with the Application and send us information about your web browsing so we can suggest services or provide you ads that may be more relevant to you. Only generalized inferences are passed from the Application to our servers."
About (from Conduit)
As part of the installation process of the Conduit Software and/or the Customized Software, you may be changing your Internet Browser settings and/or have the ability to opt to make changes to your Internet Browser settings and/or your mobile device settings and/or your social network account settings. By Using the Con... Read more
Overview
- Possible malware installed by this program
- Loads into the web browser
- Built on and distributed using the Conduit toolbar
- Typically distributed through a pay-per-install bundle
- May modify the web browser's home page
- Many experts agree, if you don't use it you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in VMware Support Toolbar.
| prxtbVMw2.dll (9117027aea464e41c60b87b9826e8447) has been flagged by the following 6 scanners: |
| Anti-Virus software | Version | Detection |
| AVware |
1.5.0.21 |
Conduit (fs) |
| Baidu-International |
4.0.3.141120 |
PUA.Win32.Conduit.BX |
| ESET-NOD32 |
8.10641 |
a variant of Win32/Toolbar.Conduit.X |
| G Data |
14.11.24 |
Win32.Application.Conduit |
| Panda Antivirus |
14.04.22.02 |
PUP/Conduit.A |
| VIPRE Antivirus |
31234 |
Conduit (fs) |
| prxtbVMw0.dll (4c163bd2a5905d18893ee311608e8c54) has been flagged by the following 5 scanners: |
| Anti-Virus software | Software version | Detection |
| AVware |
1.5.0.16 |
Conduit (fs) |
| Baidu-International |
3.5.1.41473 |
Adware.Win32.Conduit.45 |
| ESET-NOD32 |
10172 |
Win32/Toolbar.Conduit.O |
| Panda Antivirus |
10.0.3.5 |
PUP/Conduit.A |
| VIPRE Antivirus |
31726 |
Conduit (fs) |
| VMware_SupportToolbarHelper1.exe (da11d78d765e4b8fa4cfa5a37e8a94ff) has been flagged by the following 5 scanners: |
| Anti-Virus software | Software version | Detection |
| Baidu-International |
3.5.1.41473 |
Adware.Win32.Conduit.45 |
| ESET-NOD32 |
10301 |
Win32/Toolbar.Conduit.Q |
| G Data |
24 |
Win32.Adware.Conduit.B |
| IKARUS anti.virus |
T3.1.7.5.0 |
PUA.ClientConnect |
| Panda Antivirus |
10.0.3.5 |
PUP/Conduit.A |
| tbVMw0.dll (2d2894581d355d5f44eae38898a66846) has been flagged by the following 2 scanners: |
| Anti-Virus software | Software version | Detection |
| ESET-NOD32 |
9267 |
a variant of Win32/Toolbar.Conduit.B |
| VIPRE Antivirus |
25244 |
Conduit (fs) |
| VMware_SupportToolbarHelper.exe (3167b101e3345524acebba29772a858e) has been flagged by the following 2 scanners: |
| Anti-Virus software | Software version | Detection |
| Panda Antivirus |
10.0.3.5 |
PUP/Conduit.A |
| VIPRE Antivirus |
28252 |
Conduit (fs) |
| ldrtbVMw0.dll (76b3946090c94bb38dbbca54ac8ff9f7) has been flagged by the following 2 scanners: |
| Anti-Virus software | Software version | Detection |
| ESET-NOD32 |
9264 |
a variant of Win32/Toolbar.Conduit.P |
| VIPRE Antivirus |
25220 |
Conduit (fs) |
| uninstall.exe (b728fa6a309e5d18141947b95b730e95) has been flagged by the following 2 scanners: |
| Anti-Virus software | Software version | Detection |
| Panda Antivirus |
10.0.3.5 |
PUP/Conduit.A |
| VIPRE Antivirus |
26380 |
Conduit (fs) |
View all 24 all detections
VMware Support Toolbar has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.
Program details
Displayed publisher: VMware Support
URL: VMwareSupport.Toolbar.fm
Help link: VMwareSupport.Toolbar.fm/help
Installation folder: C:\Program Files\vmware_support
Uninstaller: C:\Program Files\VMware_Support\uninstall.exe
Estimated size: 17.13 MB
This is a Community Toolbar by Conduit, what does that mean?
Conduit is a toolbar monetization platform for software publishers. It provides a utility for developers to create branded generic web browser toolbars. Publishers can bundle these toolbars with their software programs or provide access to download them separately through VMwareSupport.Toolbar.fm. Once installed, the toolbar modifies the browser's home page and search settings in order to redirect searches through the Conduit portal (which utilizes Bing or Yahoo! Search engines). Read more...Each publisher enters into a 'Publisher Agreement' with Conduit which defines the revenue structure, known as the 'incentive amount', to be paid each calendar month in which the user has an active toolbar installed. Typically payout is based on the geographic origin of the user and ranges from $2 for a US user per month to just a few cents for other countries. Is it considered dangerous? Well, it's not malware or even spyware, however it changes the browser’s search provider in order to display, but if you read the EULA that is mentioned and presumably agreed on when installing. Users should decide if you need the functionality the toolbar has to offer. But remember, if you uninstall it make sure you reset your web browser, see how.
Files installed by VMware Support Toolbar
| Program module: | prxtbVMw2.dll (Malware detected) |
| Name: | Conduit Toolbar |
| Path: | C:\Program Files\vmware_support\prxtbVMw2.dll |
| MD5: | 9117027aea464e41c60b87b9826e8447 |
Additional files:
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(Malware detected) uninstall.exe - Conduit Toolbar Uninstall
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(Malware detected) VMware_SupportToolbarHelper.exe - ToolbarHelper Application
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hk64tbVMw2.dll - Conduit Toolbar
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hktbVMw2.dll
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(Malware detected) ldrtbVMw0.dll
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ldrtbVMw2.dll
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(Malware detected) prxtbVMw0.dll
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(Malware detected) prxtbVMw2.dll
-
(Malware detected) tbVMw0.dll
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tbVMw2.dll
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tbVMwa.dll
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(Malware detected) VMware_SupportToolbarHelper1.exe - ToolbarH Application
Behaviors exhibited
2 Internet Explorer BHOs
- prxtbVMw0.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'MyMatch_v2b Toolbar' with the class of {b860e266-f38a-4e23-a639-0fda18b1beaa} (MyMatch_v2b).
- prxtbVMw2.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Produtools Forms Toolbar' with the class of {76a747b4-edc6-46ff-8a5d-9ae61a889d5b} (Produtools Forms).
2 Internet Explorer Bars
- prxtbVMw0.dll installs an Explorer Bar in Internet Explorer called 'BitTorrentControl_v10 Findbar' with a class of {61B7EA61-DF56-4683-A474-BFDE2AD56316}.
- prxtbVMw2.dll installs an Explorer Bar in Internet Explorer called 'uTorrentBar Findbar' with a class of {06157046-AF54-4CF0-9FD0-F577ECC557F8}.
2 Internet Explorer Toolbars
- prxtbVMw0.dll is loaded as Internet Explorer Toolbar with the name 'MyMatch_v2b Toolbar' with the class of {b860e266-f38a-4e23-a639-0fda18b1beaa}.
- prxtbVMw2.dll is loaded as Internet Explorer Toolbar with the name 'Avanquest FR Toolbar' with the class of {6ec85fcf-87ad-41d7-ae1f-f116f8ad4848}.
2 Internet Explorer URL Search Hooks
- prxtbVMw0.dll loads into IE as a URL Search Hook named 'MyMatch_v2b Toolbar' with a class of {b860e266-f38a-4e23-a639-0fda18b1beaa} in order to redirect unknown URL searches.
- prxtbVMw2.dll loads into IE as a URL Search Hook named 'Avanquest FR Toolbar' with a class of {6ec85fcf-87ad-41d7-ae1f-f116f8ad4848} in order to redirect unknown URL searches.
2 Internet Explorer Web Browsers
- prxtbVMw0.dll installs an IE Web Browser in Internet Explorer named 'The Bible for the Christian Toolbar' with a class of {AEF82B22-FE2C-4B28-90C5-2C57571917FC}.
- prxtbVMw2.dll installs an IE Web Browser in Internet Explorer named 'Avanquest FR Toolbar' with a class of {6EC85FCF-87AD-41D7-AE1F-F116F8AD4848}.
2 Scheduled Tasks
- uninstall.exe is scheduled as a task with the class '{C247631C-606C-44F8-9B4E-C25B77177427}' (runs on registration).
- VMware_SupportToolbarHelper1.exe is scheduled as a task with the class '{34C01E1F-1D33-4264-8F52-97E13432C5E2}' (runs on registration).
Resource utilization averages
Show technical details
| VMware_SupportToolbarHelper1.exe |
| Total CPU: | 0.4892737327% | |
| Kernel CPU: | 0.29804920% | |
| User CPU: | 0.19122453% | |
How do I remove VMware Support Toolbar?
You can uninstall VMware Support Toolbar from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program VMware Support Toolbar, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove VMware Support Toolbar.
- If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by VMware Support Toolbar you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
HOW DOES IT RUN?
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Plugs into Internet Explorer
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USER ACTIONS
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Uninstall it 72%
Keep it 28%
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MOST USED OS
~99%
Windows XP
|
Geography
100.00% of installs come from the United States
Which countries install it?
About Conduit
Conduit is an online platform that allows web publishers to create custom toolbars, web apps, and mobile apps at no cost.
Publisher URL: www.conduit.com