84,488,480 programs installed

Should I remove US Tech Support Framework?

What percent of users and experts removed it?
56% remove it44% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #7,877
United States Rank #3,766
Reach 0.0516%
Lifespan of installation (until removal)
< 26.15 days
771.53 days >
Average installed length: 405.38 days


VersionDistribution 75.02% 24.98%

Other programs by US Tech Support

US Tech Support Framework

What is US Tech Support Framework?

US Tech Support Framework is a toll free technical support hotline that is designed to provide some level of technical assistance for a one-time or subscription plan. The software is 100% optional and typically bundled and installed with products from the publisher such as PC optimization tools including MyCleanPC and MaxMySpeed.


The most used version is, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is schedulerservice.exe. The software installer includes 5 files and is usually about 2.04 MB (2,134,016 bytes). tinyupdater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released.
  • Installs a Windows Service
US Tech Support Framework has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

URL: www.USTechSupport.com
Installation folder: C:\Program Files\common files\ustechsupport\del
Uninstaller: MsiExec.exe /X{4734A746-A503-4B8E-A4FA-7B7C84A18D79}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.04 MB
Language: English (United States)

Program filesFiles installed by US Tech Support Framework

Program executable:schedulerservice.exe
Name:US Tech Support Framework
US Tech Support Scheduling Service
Path:C:\Program Files\ustechsupport\schedulerservice\schedulerservice.exe
US Tech Support Scheduling Service for various US Tech Support applications including MyCleanPC PC Optimizer.
Additional files:
  • datacollection.exe - US Tech Support Framework (DataCollection)
  • tinyupdater.exe

Program behaviorsBehaviors exhibited

  • schedulerservice.exe runs as a service named 'US Tech Support Scheduling Service' (USTSScheduler) "Required for US Tech Support products".

Program resource utilizationResource utilization averages

Memory:1.83 MB
21.09 MB average
Total CPU:0.0012808810%
0.031193% average
Kernel CPU:0.00088774%
0.016088% average
User CPU:0.00039314%
0.015104% average
CPU cycles/sec:14,776
8,062,084 average
I/O reads/min:62 Bytes
435.61 KB average
I/O writes/min:458 Bytes
105.02 KB average

How do I remove US Tech Support Framework?

You can uninstall US Tech Support Framework from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program US Tech Support Framework, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove US Tech Support Framework.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

Win 7 (SP1) 60%
Win Vista 0%
Windows Service? Yes
(Installs a service)
Uninstall it 56%
Keep it 44%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 62.81%
Windows 10 16.98%
Windows Vista 13.15%
Windows XP 7.07%
Which OS releases does it run on?
Windows 7 Home Premium 51.83%
Windows Vista Home Premiu... 10.60%
Microsoft Windows XP 6.74%
Windows 8.1 6.54%
Windows 7 Professional 5.05%
Windows 10 Home 4.66%

Distribution by countryGeography

95.00% of installs come from the United States
Which countries install it?
  United States 95.00%
  Canada 1.29%
  Philippines 0.24%
  Germany 0.24%
  TT 0.18%
  India 0.18%
  DZ 0.18%
  Romania 0.18%
  PR 0.18%
  United Kingdom 0.18%
  GY 0.12%
  Mexico 0.12%
  IQ 0.12%
  Portugal 0.12%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 36.94%
Dell 27.01%
Toshiba 13.12%
Acer 10.70%
ASUS 5.73%
Lenovo 1.66%
Intel 1.15%
Gateway 0.76%
American Megatrends 0.76%
Sony 0.64%
Samsung 0.64%
Common models
HP 2000 Notebook PC 6.35%
HP Pavilion dv7 Notebook ... 3.81%
HP Pavilion dv6 Notebook ... 3.55%
TOSHIBA Satellite C655D 3.55%
HP Pavilion g6 Notebook P... 3.30%
HP Pavilion g7 Notebook P... 2.79%

About (from US Tech Support LLC)

Headquartered in Santa Monica, California, USTechSupport provides PC speed, security, and remote PC support products and services.
Publisher URL: www.ustechsupport.com


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