84,488,480 programs installed

Should I remove The Ultimate Troubleshooter?

What percent of users and experts removed it?
20% remove it80% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #10,626
United States Rank #6,972
Reach 0.0331%
Lifespan of installation (until removal)
< 20.47 days
603.93 days >
Average installed length: 317.32 days

The Ultimate Troubleshooter

What is The Ultimate Troubleshooter?  (from AnswersThatWork.com)

This is the most complete and most effective PC Tuning program ever written. It is the Ultimate PC System Optimizer a Task, Services, and Startups Manager which, thanks to included recommendations on about every Windows background task, empowers any user to streamline and configure their PC for speed and, above all, lo...  Read more


The Ultimate Troubleshooter is a program developed by AnswersThatWork.com. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is UltimateTroubleshooter.exe. The software installer includes 14 files and is usually about 23.16 MB (24,284,869 bytes). Tut_updater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 71% of users of The Ultimate Troubleshooter come from the United States, it is also popular in United Kingdom and Canada.

Program detailsProgram details

URL: www.answersthatwork.com/TUT_pages/TUT_information.htm
Help link: www.answersthatwork.com/TUT_pages/TUT_Help.htm
Installation folder: C:\Program Files\AnswersThatWork\Troubleshooter
Uninstaller: C:\Program Files1\ANSWER~1\TROUBL~1\UNWISE.EXE C:\Program Files1\ANSWER~1\TROUBL~1\INSTALL.LOG
(Wise Installer is used for installing and uninstalling this software.)
Estimated size: 23.16 MB

Program filesFiles installed by The Ultimate Troubleshooter

Program executable:UltimateTroubleshooter.exe
The Ultimate Troubleshooter
Path:C:\Program Files\AnswersThatWork\Troubleshooter\UltimateTroubleshooter.exe
Additional files:
  • NetworkThread.exe - ATWNetworkThread
  • EnumThread.exe - ATWEnumThread (The Ultimate Troubleshooter Enumeration Thread)
  • Tut_support.exe - TUT_SUPPORT
  • Tut_updater.exe - TUT_UPDATE
  • UltimateTroubleshooter.exe - TUT (The Ultimate Troubleshooter)

Program behaviorsBehaviors exhibited

2 Scheduled Tasks
  • UltimateTroubleshooter.exe is scheduled as a task with the class '{FBC4613E-7744-4710-B736-F0D0EF439B0A}' (runs on registration).
  • TUT_UPDATER.EXE is scheduled as a task with the class '{E2AAC12E-3AA1-4718-9A1E-9C94A134CEF9}' (runs on registration).
Windows Firewall Allowed Program
  • UltimateTroubleshooter.exe is added as a firewall exception for 'C:\Program Files\AnswersThatWork\Troubleshooter\UltimateTroubleshooter.exe'.

How do I remove The Ultimate Troubleshooter?

You can uninstall The Ultimate Troubleshooter from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program The Ultimate Troubleshooter, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove The Ultimate Troubleshooter.

Win 7 (SP1) 59%
Win Vista 0%
Uninstall it 20%
Keep it 80%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 61.41%
Windows 10 19.30%
Windows XP 15.93%
Windows Vista 3.37%
Which OS releases does it run on?
Windows 7 Home Premium 26.77%
Windows 7 Ultimate 16.92%
Windows 7 Professional 16.77%
Microsoft Windows XP 15.85%
Windows 8.1 4.77%
Windows 10 Pro 3.38%

Distribution by countryGeography

71.21% of installs come from the United States
Which countries install it?
  United States 71.21%
  United Kingdom 6.04%
  Canada 3.30%
  Australia 2.31%
  Netherlands 1.76%
  Sweden 1.32%
  Philippines 1.21%
  Germany 1.21%
  Spain 0.99%
  Italy 0.88%
  South Africa 0.77%
  France 0.77%
  Israel 0.66%
  Greece 0.55%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 30.37%
Hewlett-Packard 24.61%
Acer 11.52%
ASUS 8.12%
Toshiba 6.81%
Intel 3.66%
Lenovo 2.36%
American Megatrends 2.09%
Sahara 1.31%
Apple 0.79%
Common models
ASUS All Series 6.88%
HP Pavilion dv6 Notebook ... 4.76%
Dell XPS 8300 3.17%
HP Pavilion dv7 Notebook ... 3.17%
Dell XPS 8500 2.65%
Dell Precision WorkStatio... 2.12%

comments1 comment

user comment
user comment
Esterover a year ago
This had been a great program 4-5 years ago. Since they were purchased by another company they have become fairly worthless. They haven't updated their process descriptions for years. I use my old program without updating only to see whats running. It not worth an annual fee anymore. I had paid for it for years. Now forget it.