82,399,351 programs installed

Should I remove Telenorhjelpen?

What percent of users and experts removed it?
25% remove it75% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #20,544
Reach 0.0118%
Lifespan of installation (until removal)
< 19.32 days
569.91 days >
Average installed length: 299.44 days


VersionDistribution 1.21% 1.21% 25.45% 54.55% 14.55% 1.82% 1.21%

Other programs by Telenor



Telenorhjelpen is a software program developed by Telenor. The most common release is, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 17 files and is usually about 18.75 MB (19,656,704 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 98% of users of Telenorhjelpen come from Norway, it is also popular in the United States.

Program detailsProgram details

Help link: www.online.no
Installation folder: C:\Program Files\telenor norway\telenorhjelpen
Uninstaller: MsiExec.exe /X{83C805EC-99B6-47C5-B542-E53EB5594C22}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 18.75 MB
Language: English (United States)

Program filesFiles installed by Telenorhjelpen

  • iebho.dll - Telenorhjelpen IE Browser Helper
  • telenorwirelesssetup.exe - Telenor Wireless Setup
  • service.exe - Varius Service
  • telenorhjelpen.exe - Telenorhjelpen
  • helper64.exe

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • iebho.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Telenorhjelpen' with the class of {2EF1BAF9-1988-42a1-82BC-5CB6197AED28} (BHO).
  • service.exe runs as a service named 'Telenorhjelpen Service' (TelenorhjelpenSvc) "Telenorhjelpen Description".
Startup File (All Users Run)
  • telenorhjelpen.exe is loaded in the all users (HKLM) registry as a startup file name 'Telenorhjelpen' which loads as "C:\Program Files\Telenor Norway\Telenorhjelpen\Telenorhjelpen.exe" -autorun.
Windows Firewall Allowed Program
  • telenorhjelpen.exe is added as a firewall exception for 'C:\Programfiler\Telenor Norway\Telenorhjelpen\Telenorhjelpen.exe'.

Program resource utilizationResource utilization averages

Memory:1.26 MB
21.09 MB average
User CPU:0.00003177%
0.015104% average
Memory:68.59 MB
Total CPU:0.0148583635%
Kernel CPU:0.00484242%
User CPU:0.01001594%

How do I remove Telenorhjelpen?

Quickly and completely remove Telenorhjelpen from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Telenorhjelpen from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Telenorhjelpen, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Telenorhjelpen.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Telenorhjelpen you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 49%
Win Vista (SP1) 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 25%
Keep it 75%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 51.20%
Windows 8 28.31%
Windows Vista 15.66%
Windows XP 4.82%
Which OS releases does it run on?
Windows 7 Home Premium 36.36%
Windows 8.1 13.94%
Windows Vista Home Premiu... 11.52%
Windows 7 Professional 9.09%
Windows 10 Home 6.67%
Windows 7 Ultimate 5.45%

Distribution by countryGeography

97.58% of installs come from Norway
Which countries install it?
  Norway 97.58%
  United States 2.42%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 31.90%
Hewlett-Packard 31.03%
Dell 14.66%
ASUS 8.62%
Toshiba 6.90%
Samsung 4.31%
Lenovo 1.72%
MSI 0.86%
Common models
TOSHIBA Satellite L550 2.56%
HP Pavilion g6 Notebook P... 2.56%
ASUS All Series 2.56%
Acer Aspire 5742G 2.56%
Acer Aspire 5810T 1.71%
Hewlett-Packard Compaq Pr... 1.71%


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