82,399,351 programs installed

Should I remove TELUS security advisor?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #21,767
Reach 0.0104%
Lifespan of installation (until removal)
< 14.65 days
432.12 days >
Average installed length: 227.05 days


5.5.12 100.00%

TELUS security advisor 5.5.12


TELUS security advisor 5.5.12 is a software program developed by TELUS. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named telussecurityadvisor.exe. The setup package generally installs about 27 files and is usually about 77.53 MB (81,296,454 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 8 and Windows 7 (SP1). While about 97% of users of TELUS security advisor come from Canada, it is also popular in the United States.

Program detailsProgram details

URL: www.mytelus.com
Installation folder: C:\Program Files\Telus\security advisor\\
Uninstaller: "C:\Program Files\Telus\security advisor\\unins000.exe" /LOG
Estimated size: 77.53 MB

Program filesFiles installed by TELUS security advisor 5.5.12

Program executable:telussecurityadvisor.exe
Name:TELUS security advisor
Signed by:Radialpoint
Path:C:\Program Files\telus\security advisor\\telussecurityadvisor.exe
Additional files:
  • nprpspa.dll - TELUS security advisor
  • SdkComWrapperLib.dll - Assembly imported from type library 'SdkComWrapperLib'.
  • libcef.dll - Chromium Embedded Framework (CEF) Dynamic Link Library
  • icudt.dll (by The ICU Project) - International Components for Unicode (ICU Data DLL)
  • libGLESv2.dll - ANGLE libGLESv2 Dynamic Link Library
  • libEGL.dll - ANGLE libEGL Dynamic Link Library
  • ServicepointSdkHelper.dll (by Radialpoint SafeCare) - Servicepoint Sdk 5.5.12
  • DiagnosticFileGrabber.exe (by Radialpoint SafeCare) - Client Gateway 5.5.12
  • mdg8.exe
  • RpSpaWshComAgent.dll
  • SdkSpdConnector.dll
  • SdkSpdConnector64.dll
  • SpaShellExecutor8.exe
  • StopTelusSecurityAdvisor.exe
  • Telus_ServicepointService.exe
  • TelusSecurityAdvisorComHandler.exe
  • Win8ToastNotification.dll
  • Windows7Features.dll
  • SdkComWrapper.dll
  • avcodec-53.dll
  • avformat-53.dll
  • avutil-51.dll
  • unins000.exe - Setup/Uninstall

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
  • nprpspa.dll is loaded into Mozilla Firefox under the product name 'Servicepoint Agent' with a plugin key of '@radialpoint.com/SPA_8,version=1' for all users of the PC.
  • Telus_ServicepointService.exe runs as a service named 'TELUS security advisor Service' (ServicepointService8).
Startup File (All Users Run)
  • TelusSecurityAdvisor.exe is loaded in the all users (HKLM) registry as a startup file name 'TelusSecurityAdvisor' which loads as "C:\Program Files\Telus\security advisor\\TelusSecurityAdvisor.exe" /AUTORUN.
Windows Firewall Allowed Program
  • Telus_ServicepointService.exe is added as a firewall exception for 'C:\Program Files\TELUS\security advisor\\Telus_ServicepointService.exe'.

Program resource utilizationResource utilization averages

Memory:9.7 MB
21.09 MB average
Total CPU:0.0003520169%
0.031193% average
Kernel CPU:0.00008509%
0.016088% average
User CPU:0.00026692%
0.015104% average
CPU cycles/sec:5,665,584
8,062,084 average
I/O reads/min:5.8 KB
435.61 KB average
I/O writes/min:8.69 KB
105.02 KB average

How do I remove TELUS security advisor?

Quickly and completely remove TELUS security advisor 5.5.12 from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall TELUS security advisor from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program TELUS security advisor 5.5.12, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove TELUS security advisor.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by TELUS security advisor 5.5.12 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 8 49%
Win 8.1 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 8 49.32%
Windows 7 41.10%
Windows Vista 8.22%
Windows XP 0.68%
Windows 8.1 0.68%
Which OS releases does it run on?
Windows 8.1 38.62%
Windows 7 Home Premium 30.34%
Windows Vista Home Premiu... 6.21%
Windows 7 Professional 4.83%
Windows 7 Ultimate 4.14%
Windows 8 4.14%

Distribution by countryGeography

96.72% of installs come from Canada
Which countries install it?
  Canada 96.72%
  United States 3.28%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 46.00%
Acer 30.00%
Dell 6.00%
Lenovo 5.00%
ASUS 5.00%
Toshiba 3.00%
Sony 2.00%
Gateway 1.00%
American Megatrends 1.00%
Common models
HP Pavilion g6 Notebook P... 6.96%
HP Pavilion 15 Notebook P... 4.35%
Dell XPS 8500 1.74%
HP G62 Notebook PC 1.74%
MSI MS-7309 1.74%
Acer Aspire V3-771 1.74%


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