Should I remove SurveillanceHelper?
What percent of users and experts removed it?
4% remove it96% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #15,541
United States Rank #18,427
Reach 0.0175%
Lifespan of installation (until removal)
< 8.98 days
264.99 days >
Average installed length: 139.23 days
Versions
Version | Distribution |
1.0.0.5 |
51.30% |
|
1.0.0.3 |
48.70% |
|
Typically installed together
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SurveillanceHelper
from Synology Inc.
Overview
SurveillanceHelper is a program developed by Synology. The most used version is 1.0.0.5, with over 98% of all installations currently using this version. The software installer includes 2 files and is usually about 696 KB (712,704 bytes). In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 31% of users of SurveillanceHelper come from the United States, it is also popular in Germany and Netherlands.
Program details
URL: www.synology.com/support
Help link: www.synology.com
Installation folder: C:\Program Files\synology\surveillancehelper\1.0.0.3
Uninstaller: MsiExec.exe /I{E8236305-76A1-4AE2-A35C-2498D6876912}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 696 KB
Language: English (United States)
Files installed by SurveillanceHelper
-
npsurveillancehelper.dll - SurveillanceHelper (Synology Surveillance Plugin Helper 1.0.0.3)
-
npsurveillancehelper_x86_64.dll - Synology Surveillance Plugin Helper 1.0.0.5
Behaviors exhibited
2 Mozilla Plugins
- npsurveillancehelper.dll is loaded into Mozilla Firefox under the product name 'synology.com/SurveillanceHelper' with a plugin key of 'synology.com/SurveillanceHelper' for all users of the PC.
- npsurveillancehelper_x86_64.dll is loaded into Mozilla Firefox under the product name 'synology.com/SurveillanceHelper' with a plugin key of 'synology.com/SurveillanceHelper' for all users of the PC.
How do I remove SurveillanceHelper?
You can uninstall SurveillanceHelper from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program SurveillanceHelper, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove SurveillanceHelper.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by SurveillanceHelper you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 10 61%
Win XP 0%
|
|
HOW DOES IT RUN?
 |
Plugs into Mozilla Firefox
|
|
|
USER ACTIONS
 |
Uninstall it 4%
Keep it 96%
|
|
Windows
Which Windows OS versions does it run on?
Windows 10 |
60.58% |
|
Windows 7 |
37.68% |
|
Windows Vista |
0.87% |
|
Windows XP |
0.87% |
|
Which OS releases does it run on? |
Windows 10 Pro |
19.77% |
|
Windows 7 Professional |
14.24% |
|
Windows 10 Home |
13.37% |
|
Windows 8.1 Pro |
11.63% |
|
Windows 7 Ultimate |
11.34% |
|
Windows 7 Home Premium |
9.59% |
|
Geography
30.95% of installs come from the United States
Which countries install it?
United States |
30.95% |
Germany |
13.55% |
Netherlands |
13.04% |
France |
8.95% |
Belgium |
5.88% |
United Kingdom |
4.35% |
Italy |
3.58% |
Sweden |
2.30% |
Czech Republic |
2.05% |
Spain |
1.53% |
DK |
1.53% |
Switzerland |
1.28% |
Austria |
1.28% |
Singapore |
1.02% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Dell |
23.98% |
|
Hewlett-Packard |
19.30% |
|
ASUS |
18.13% |
|
Acer |
12.87% |
|
Lenovo |
5.85% |
|
Samsung |
5.26% |
|
GIGABYTE |
3.51% |
|
Toshiba |
3.51% |
|
Medion |
2.92% |
|
Apple |
1.75% |
|
Intel |
1.75% |
|
American Megatrends |
1.17% |
|
Common models |
ASUS All Series |
7.75% |
|
Dell XPS 8700 |
3.10% |
|
Dell XPS 8500 |
2.33% |
|
ASUSTeK K53SV |
1.55% |
|
ASUSTeK N550JV |
1.55% |
|
ASUSTeK N751JK |
1.55% |
|