84,285,534 programs installed

Should I remove SurveillanceHelper?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #15,547
United States Rank #18,454
Reach 0.0178%
Lifespan of installation (until removal)
< 8.98 days
264.99 days >
Average installed length: 139.23 days


VersionDistribution 51.16% 48.84%

Typically installed together



SurveillanceHelper is a program developed by Synology. The most used version is, with over 98% of all installations currently using this version. The software installer includes 2 files and is usually about 696 KB (712,704 bytes). In comparison to the total number of users, most PCs are running the OS Windows 8 as well as Windows 7 (SP1). While about 31% of users of SurveillanceHelper come from the United States, it is also popular in Germany and Netherlands.

Program detailsProgram details

URL: www.synology.com/support
Help link: www.synology.com
Installation folder: C:\Program Files\synology\surveillancehelper\
Uninstaller: MsiExec.exe /I{E8236305-76A1-4AE2-A35C-2498D6876912}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 696 KB
Language: English (United States)

Program filesFiles installed by SurveillanceHelper

  • npsurveillancehelper.dll - SurveillanceHelper (Synology Surveillance Plugin Helper
  • npsurveillancehelper_x86_64.dll - Synology Surveillance Plugin Helper

Program behaviorsBehaviors exhibited

2 Mozilla Plugins
  • npsurveillancehelper.dll is loaded into Mozilla Firefox under the product name 'synology.com/SurveillanceHelper' with a plugin key of 'synology.com/SurveillanceHelper' for all users of the PC.
  • npsurveillancehelper_x86_64.dll is loaded into Mozilla Firefox under the product name 'synology.com/SurveillanceHelper' with a plugin key of 'synology.com/SurveillanceHelper' for all users of the PC.

How do I remove SurveillanceHelper?

Quickly and completely remove SurveillanceHelper from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall SurveillanceHelper from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program SurveillanceHelper, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove SurveillanceHelper.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by SurveillanceHelper you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 8 60%
Win XP 0%
Plugs into Mozilla Firefox
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 60.47%
Windows 7 37.79%
Windows Vista 0.87%
Windows XP 0.87%
Which OS releases does it run on?
Windows 10 Pro 19.53%
Windows 7 Professional 14.29%
Windows 10 Home 13.41%
Windows 8.1 Pro 11.66%
Windows 7 Ultimate 11.37%
Windows 7 Home Premium 9.62%

Distribution by countryGeography

31.03% of installs come from the United States
Which countries install it?
  United States 31.03%
  Germany 13.33%
  Netherlands 13.08%
  France 8.97%
  Belgium 5.90%
  United Kingdom 4.36%
  Italy 3.59%
  Sweden 2.31%
  Czech Republic 2.05%
  Spain 1.54%
  DK 1.54%
  Switzerland 1.28%
  Austria 1.28%
  Singapore 1.03%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 23.98%
Hewlett-Packard 19.30%
ASUS 18.13%
Acer 12.87%
Lenovo 5.85%
Samsung 5.26%
Toshiba 3.51%
Medion 2.92%
Apple 1.75%
Intel 1.75%
American Megatrends 1.17%
Common models
ASUS All Series 7.75%
Dell XPS 8700 3.10%
Dell XPS 8500 2.33%
ASUSTeK K53SV 1.55%
ASUSTeK N550JV 1.55%
ASUSTeK N751JK 1.55%


user comment
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