Should I remove Software Assist?
What percent of users and experts removed it?
77% remove it23% keep it
What do people think about it?
(click star to rate)
How common is it?
Global Rank #21,820
United States Rank #14,126
Reach 0.0092%
Lifespan of installation (until removal)
< 29.17 days
860.46 days >
Average installed length: 452.10 days
Versions
Version | Distribution |
1.20.150.150 |
100.00% |
|
Rankings
- #21,815 Compiled Driver Disk (Apple) 1.0 by COMPELSON Labs
- #21,816 SR9USB by SUPERAL Semiconductor
- #21,817 Web Assistant 2.0.0.604 by Bit Cocktail
- #21,818 Adobe Acrobat X Standard - Italiano, Español, Nederlands, Português
- #21,819 Dell ControlPoint Connection Manager
- #21,820 Software Assist
- #21,821 ImTOO DVD Ripper Ultimate
- #21,822 Bitcoin Armory
- #21,823 Dungeon Siege Legends of Aranna by Microsoft
- #21,824 jetAudio Plus VX
- #21,825 F-Secure Key: User Data
Software Assist
What is Software Assist?
Software Assist is a adware/malware type application, also known as Crossrider App, that installs itself into Internet Explorer as a Browser Helper Object (software assist.dll). The web browser extenstion is used to inject advertising within a user's web browser.
Overview
It adds a Browser Helper Object (BHO) to Internet Explorer. The primary executable is named Software AssistGui.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 4 files and is usually about 4.62 MB (4,848,374 bytes).
This browser extension utilizes Crossrider framework, a cross-browser toolbar/plugin platform used to develop, deploy and monetize web browser toolbars for Internet Explorer, Chrome and Firefox. Crossrider extension provide monetization options, mostly potentially unwanted apps, for toolbars including coupons, search assistant (home page and search hijacking) and in-text contextual advertising. Many adware programs (defined by a number of anti-virus vendors) are built using Crossrider as it provides a quick an easy way to deploy ad-supported features that will assist in browser search hijacking.
- Malware detected in the program
- Integrates into the web browser
- Uses the Crossrider toolbar framework
- During install it may hijack/modify the browser's homepage and search provider
- Runs disconnected from the browser as a background process
- The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Software Assist.
Software Assist.dll (827b1179c9c0821c5c4e51bf6f9c7abe) has been flagged by the following 9 scanners: |
Anti-Virus software | Version | Detection |
AVG |
2014.0.3483 |
Downloader.Generic13 |
Comodo Security |
15926 |
UnclassifiedMalware |
Dr.Web |
9.0.0.0181 |
Adware.Bho.3871 |
ESET-NOD32 |
7.8226 |
a variant of Win32/Toolbar.CrossRider.A |
Fortinet FortiGate |
6/30/2013 |
W32/CTX!tr.dldr |
IKARUS anti.virus |
t3scan.2.0.0.0 |
Trojan.SuspectCRC |
McAfee |
5600.7121 |
Downloader-CTX |
McAfee-GW-Edition |
7.7121 |
Downloader-CTX |
VIPRE Antivirus |
16848 |
Trojan.Win32.Generic!BT |
Program details
Installation folder: C:\Program Files\software assist
Uninstaller: C:\Program Files\Software Assist\Uninstall.exe
Estimated size: 4.62 MB
Files installed by Software Assist
Program executable: | Software AssistGui.exe |
Name: | Software Assist |
| Software Assist exe |
Path: | C:\Program Files\software assist\Software AssistGui.exe |
MD5: | ef2b311e7a3e7560baf532ef47456c7b |
Additional files:
-
(Malware detected) Software Assist.dll - Software Assist (Software Assist BHO)
-
Software Assist-bg.exe - Software Assist exe
-
Software AssistGui.exe
-
Uninstall.exe - Software Assist Installer
Behaviors exhibited
Internet Explorer BHO
- Software Assist.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Software Assist' with the class of {11111111-1111-1111-1111-110011301126} (CrossriderApp0003026).
Resource utilization averages
Show technical details
Software Assist-bg.exe |
Memory: | 2.81 MB | |
Total CPU: | 0.2920873579% | |
Kernel CPU: | 0.19608166% | |
User CPU: | 0.09600570% | |
Switches/sec: | 9 | |
How do I remove Software Assist?
You can uninstall Software Assist from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Software Assist, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Software Assist.
- If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by Software Assist you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 77%
Win Vista (SP1) 1%
|
|
USER ACTIONS
|
Uninstall it 77%
Keep it 23%
|
|
|
GLOBAL RANK
#21,820
|
Windows
Which Windows OS versions does it run on?
Windows 7 |
79.12% |
|
Windows Vista |
11.54% |
|
Windows XP |
6.04% |
|
Windows 10 |
3.30% |
|
Which OS releases does it run on? |
Windows 7 Home Premium |
67.22% |
|
Windows Vista Home Premiu... |
10.00% |
|
Microsoft Windows XP |
6.11% |
|
Windows 7 Professional |
5.56% |
|
Windows 7 Ultimate |
3.33% |
|
Windows 8.1 Pro with Medi... |
1.67% |
|
Geography
75.00% of installs come from the United States
Which countries install it?
United States |
75.00% |
United Kingdom |
10.23% |
Canada |
5.68% |
Australia |
4.55% |
Singapore |
1.14% |
New Zealand |
1.14% |
Iran |
0.76% |
France |
0.38% |
Norway |
0.38% |
CW |
0.38% |
United Arab Emirates |
0.38% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Hewlett-Packard |
32.87% |
|
Dell |
29.37% |
|
Acer |
11.19% |
|
Toshiba |
9.79% |
|
ASUS |
4.20% |
|
Samsung |
3.50% |
|
GIGABYTE |
2.80% |
|
Sony |
2.80% |
|
Intel |
2.10% |
|
MSI |
1.40% |
|
Common models |
HP Pavilion dv6 Notebook ... |
3.36% |
|
HP Pavilion dv7 Notebook ... |
3.36% |
|
HP Pavilion g6 Notebook P... |
2.52% |
|
Dell Inspiron 1545 |
2.52% |
|
Dell Inspiron 620 |
2.52% |
|
Acer Aspire 5733Z |
1.68% |
|