84,488,480 programs installed

Should I remove Software Assist?

What percent of users and experts removed it?
77% remove it23% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #21,820
United States Rank #14,126
Reach 0.0092%
Lifespan of installation (until removal)
< 29.17 days
860.46 days >
Average installed length: 452.10 days


VersionDistribution 100.00%

Software Assist

What is Software Assist?

Software Assist is a adware/malware type application, also known as Crossrider App, that installs itself into Internet Explorer as a Browser Helper Object (software assist.dll). The web browser extenstion is used to inject advertising within a user's web browser.


It adds a Browser Helper Object (BHO) to Internet Explorer. The primary executable is named Software AssistGui.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 4 files and is usually about 4.62 MB (4,848,374 bytes).

This browser extension utilizes Crossrider framework, a cross-browser toolbar/plugin platform used to develop, deploy and monetize web browser toolbars for Internet Explorer, Chrome and Firefox. Crossrider extension provide monetization options, mostly potentially unwanted apps, for toolbars including coupons, search assistant (home page and search hijacking) and in-text contextual advertising. Many adware programs (defined by a number of anti-virus vendors) are built using Crossrider as it provides a quick an easy way to deploy ad-supported features that will assist in browser search hijacking.
  • Malware detected in the program
  • Integrates into the web browser
  • Uses the Crossrider toolbar framework
  • During install it may hijack/modify the browser's homepage and search provider
  • Runs disconnected from the browser as a background process
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Software Assist.
Software Assist.dll (827b1179c9c0821c5c4e51bf6f9c7abe) has been flagged by the following 9 scanners:
Anti-Virus softwareVersionDetection
AVG 2014.0.3483 Downloader.Generic13
Comodo Security 15926 UnclassifiedMalware
Dr.Web Adware.Bho.3871
ESET-NOD32 7.8226 a variant of Win32/Toolbar.CrossRider.A
Fortinet FortiGate 6/30/2013 W32/CTX!tr.dldr
IKARUS anti.virus t3scan. Trojan.SuspectCRC
McAfee 5600.7121 Downloader-CTX
McAfee-GW-Edition 7.7121 Downloader-CTX
VIPRE Antivirus 16848 Trojan.Win32.Generic!BT

Program detailsProgram details

Installation folder: C:\Program Files\software assist
Uninstaller: C:\Program Files\Software Assist\Uninstall.exe
Estimated size: 4.62 MB

Program filesFiles installed by Software Assist

Program executable:Software AssistGui.exe
Name:Software Assist
Software Assist exe
Path:C:\Program Files\software assist\Software AssistGui.exe
Additional files:
  • (Malware detected) Software Assist.dll - Software Assist (Software Assist BHO)
  • Software Assist-bg.exe - Software Assist exe
  • Software AssistGui.exe
  • Uninstall.exe - Software Assist Installer

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • Software Assist.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Software Assist' with the class of {11111111-1111-1111-1111-110011301126} (CrossriderApp0003026).

Program resource utilizationResource utilization averages

Software Assist-bg.exe
Memory:2.81 MB
21.09 MB average
Total CPU:0.2920873579%
0.031193% average
Kernel CPU:0.19608166%
0.016088% average
User CPU:0.09600570%
0.015104% average
70 average

How do I remove Software Assist?

You can uninstall Software Assist from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Software Assist, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Software Assist.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Software Assist you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 77%
Win Vista (SP1) 1%
Uninstall it 77%
Keep it 23%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 79.12%
Windows Vista 11.54%
Windows XP 6.04%
Windows 10 3.30%
Which OS releases does it run on?
Windows 7 Home Premium 67.22%
Windows Vista Home Premiu... 10.00%
Microsoft Windows XP 6.11%
Windows 7 Professional 5.56%
Windows 7 Ultimate 3.33%
Windows 8.1 Pro with Medi... 1.67%

Distribution by countryGeography

75.00% of installs come from the United States
Which countries install it?
  United States 75.00%
  United Kingdom 10.23%
  Canada 5.68%
  Australia 4.55%
  Singapore 1.14%
  New Zealand 1.14%
  Iran 0.76%
  France 0.38%
  Norway 0.38%
  CW 0.38%
  United Arab Emirates 0.38%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 32.87%
Dell 29.37%
Acer 11.19%
Toshiba 9.79%
ASUS 4.20%
Samsung 3.50%
Sony 2.80%
Intel 2.10%
MSI 1.40%
Common models
HP Pavilion dv6 Notebook ... 3.36%
HP Pavilion dv7 Notebook ... 3.36%
HP Pavilion g6 Notebook P... 2.52%
Dell Inspiron 1545 2.52%
Dell Inspiron 620 2.52%
Acer Aspire 5733Z 1.68%


user comment
No one has commented yet. Help others learn more about this software, share your comments.