84,488,480 programs installed

Should I remove Skype Click to Call?

What percent of users and experts removed it?
22% remove it78% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #76
United States Rank #122
Reach 5.0477%
Lifespan of installation (until removal)
< 17.03 days
502.45 days >
Average installed length: 264.00 days


6.13.13771 23.70%
6.12.13601 2.95%
6.11.13348 5.27%
6.11.13307 2.14%
6.10.13089 5.94%
6.9.12585 14.23%
6.8.12323 1.71%
6.7.12055 1.76%
6.6.11664 5.52%
6.5.11422 0.73%
6.4.11328 2.20%
6.3.11079 8.29%
6.2.10687 0.81%
6.1.10441 0.87%
6.1.10410 0.00%
6.0.10297 0.34%
6.0.10201 0.46%
5.11.9874 0.92%
5.10.9560 3.40%
5.9.9216 9.20%
5.8.8855 2.05%
5.7.8773 0.59%
5.7.8686 0.02%
5.7.8524 0.48%
5.6.8442 5.84%
5.6.8312 0.58%
5.6.8261 0.00%

Typically installed together

Skype Click to Call

What is Skype Click to Call?

The Click & Call Advertising with Skype plug-in highlights Skype contacts and phone numbers on most websites. Within the web browser such as Internet Explorer, click on the number to call it with Skype. Phone numbers and Skype contacts are highlighted wherever they appear on the web. The software is downloaded via download.skype.com.

About  (from Skype Technologies)

Call numbers instantly, anywhere on the web, with just one click. It’s like magic – once you install Skype Click to Call, you can call on the web with just one click. Call numbers marked 'free' at no cost. You’ll need a bit of Skype Credit or a subscription to call numbers with a Skype icon.


The most used version is 6.13.13771, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is c2c_service.exe. The software installer includes 47 files and is usually about 30.64 MB (32,126,251 bytes).

Program detailsProgram details

URL: www.skype.com
Help link: support.skype.com/category/SKYPE_TOOLBARS
Installation folder: C:\Program Files\Skype\Toolbars\
Uninstaller: MsiExec.exe /I{B6CF2967-C81E-40C0-9815-C05774FEF120}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 30.64 MB
Language: English (United States)

Program filesFiles installed by Skype Click to Call

Program executable:c2c_service.exe
Name:Skype Click to Call
Skype C2C Service
Signed by:Skype Technologies SA
Path:C:\ProgramData\skype\toolbars\skype c2c service\c2c_service.exe
Additional files:
  • SkypeContacts.dll - SkypeContacts ActiveX Control Module (Skype Contacts ActiveX Control Module)
  • S4EmailSettings.dll - Skype Toolbars for Email Settings
  • NameParserComponent.dll - Skype name parser component
  • sphoneparser.dll - Skype Phone number parser
  • SkypeBrowserOptions.dll - Skype Click to Call (Skype plug-in settings dialog)
  • skypeieplugin.dll - Skype Click to Call for Internet Explorer
  • SkypeIEPluginBroker.exe - Skype broker for IE add-on
  • SkypePnr.dll - Skype Phone Number Recognizer
  • SkypeOutlook.dll
  • NameParserComponent2.dll - Skype Toolbars
  • SkypeNames2.exe - SkypeNames
  • SkypeNames.exe - SkypeNames
  • Skype4ComAPI.dll - Skype4COM (Skype for COM API)
  • skypePM.exe - Skype Extras Manager

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • skypeieplugin.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Skype add-on (mastermind)' with the class of {22BF413B-C6D2-4d91-82A9-A0F997BA588C}.
Internet Explorer Extension
  • skypeieplugin.dll is installed as an Internet Explorer extension as 'Skype add-on (button)' with a class of {77BF5300-1474-4EC7-9980-D32B190E9B07}.
  • c2c_service.exe runs as a service named 'Skype C2C Service' (Skype C2C Service) "Skype Click to Call Update Service".
Windows Firewall Allowed Program
  • skypePM.exe is added as a firewall exception for 'C:\Programas\Skype\Plugin Manager\skypePM.exe'.

Program resource utilizationResource utilization averages

Memory:2.73 MB
21.09 MB average
Total CPU:0.0003509874%
0.031193% average
Kernel CPU:0.00023652%
0.016088% average
User CPU:0.00011447%
0.015104% average
CPU cycles/sec:1,131,419
8,062,084 average
70 average
Memory:12.84 MB
Total CPU:0.0044418892%
Kernel CPU:0.00250564%
User CPU:0.00193624%
I/O reads/min:166 Bytes
I/O writes/min:8 Bytes

How do I remove Skype Click to Call?

You can uninstall Skype Click to Call from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Skype Click to Call, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Skype Click to Call.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Skype Click to Call you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 63%
Win 10 0%
Windows Service? Yes
(Installs a service)
Uninstall it 22%
Keep it 78%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 69.46%
Windows Vista 11.18%
Windows 10 9.82%
Windows XP 9.51%
Windows Server 2003 0.03%
Which OS releases does it run on?
Windows 7 Home Premium 40.09%
Windows 7 Ultimate 15.85%
Windows 7 Professional 9.54%
Microsoft Windows XP 9.39%
Windows Vista Home Premiu... 8.80%
Windows 8 Pro 1.86%

Distribution by countryGeography

41.63% of installs come from the United States
Which countries install it?
  United States 41.63%
  United Kingdom 5.61%
  Germany 4.09%
  Canada 3.89%
  Italy 3.71%
  Australia 2.42%
  France 2.38%
  Israel 2.01%
  Taiwan 1.80%
  Brazil 1.77%
  India 1.53%
  Spain 1.24%
  Netherlands 1.14%
  Turkey 1.06%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 27.47%
Dell 23.11%
Acer 17.08%
Toshiba 9.99%
ASUS 8.28%
Samsung 2.78%
Lenovo 2.43%
Intel 1.56%
American Megatrends 1.28%
Common models
HP Pavilion dv6 Notebook ... 9.09%
HP Pavilion g6 Notebook P... 5.73%
HP Pavilion dv7 Notebook ... 5.46%
Dell Inspiron N5110 3.33%
Dell Inspiron 1545 3.03%
Dell Inspiron N5010 2.39%

About Skype Technologies

Skype (now a Microsoft company) developes and operates the VoIP software and service Skype which was released as a simple computer-to-computer, or computer-to-telephone program.
Publisher URL: www.skype.com

comments2 comments

user comment
user comment
Alanover a year ago
I've consistently had trouble with this plugin in Chrome--it regularly slows down my browser and sometimes crashes it. I don't use Skype much and I have a great memory for numbers, so I'm happy to be rid of it.
expert comment
Steve (Expert)over a year ago
Skype Click to Call used to be known as Skype Web Toolbars. Skype Click to Call is a plug-in that you can easily download and install in your web browser.