84,488,480 programs installed

Should I remove SavePass Smartbar Engine?

What percent of users and experts removed it?
80% remove it20% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #24,532
United States Rank #13,349
Reach 0.0073%
Lifespan of installation (until removal)
< 7.50 days
221.23 days >
Average installed length: 116.24 days


VersionDistribution 100.00%

SavePass Smartbar Engine

What is SavePass Smartbar Engine?

This adware program injects advertisements with its affiliate ad providers in order to serve a number of ad types including banner, inline text links and popups.
These ads are aimed to promote the installation of additional questionable content including web browser toolbars, optimization utilities and other products.

Once infected by this common symptoms include:
- Random web page text is turned into hyperlinks.
- Web pages become extremely slow to download due to the multiple ads.
- Browser popups appear which recommend fake updates or other software.
- Other unwanted adware programs might get installed without the user's knowledge.


During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The program adds a toolbar to Microsoft Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named savepass.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 163 files and is usually about 1.81 MB (1,894,400 bytes). The installed file classicshellupdate.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered.
  • Malware detected in the program
  • Starts automatically
  • Integrates into the web browser
  • Adds a background Windows Service
  • Delivered through a thrid-party offer
  • Injects advertisements unassociated with the underlying web page
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in SavePass Smartbar Engine.
savepass.exe (a1e91428c80e6ca65171cf1426319b98) has been flagged by the following 3 scanners:
Anti-Virus softwareVersionDetection
AVG 2015.0.3497 MalSign.Pindi
TrendMicro-HouseCall 7.2.112 TROJ_GEN.F47V0305
VIPRE Antivirus 28474 Adware.Linkury (fs)
browserhelper.exe (62deb1c0d3fa76e1ed82262c4f35477a) has been flagged by the following 3 scanners:
Anti-Virus softwareSoftware versionDetection
AVG MalSign.Pindi.8CC
TrendMicro-HouseCall 9.700-1001 TROJ_GEN.F47V0305
VIPRE Antivirus 28474 Adware.Linkury (fs)
classicstartmenu.exe (7e1b5c16183b6688b429f800fd588e42) has been flagged by the following 2 scanners:
Anti-Virus softwareSoftware versionDetection
Symantec 20131.1.0.101 WS.Reputation.1
TrendMicro-HouseCall 9.700.0.1001 TROJ_GEN.F47V0703
SavePass Smartbar Engine has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

Installation folder: C:\Program Files\Smartbar
Uninstaller: MsiExec.exe /X{5823C449-6868-4154-B496-21E40C5F09DA} /quiet ENGINE=1
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.81 MB

Program filesFiles installed by SavePass Smartbar Engine

Program executable:savepass.exe (Malware detected)
Additional files:
  • aclmcontrol.exe
  • aclmcontrolproxy.dll (by Hewlett-Packard Company) - AclmControlProxy
  • adbwinapi.dll (by Google, inc) - Android SDK (Android ADB API)
  • axinterop.wmplib.dll
  • (Malware detected) browserhelper.exe - BrowserHelper
  • chromehost.exe - ChromeHost
  • classicexplorer32.dll (by IvoSoft) - Classic Shell (Adds classic Windows Explorer features)
  • classicexplorersettings.exe (by IvoSoft) - Classic Explorer Settings
  • classicie9_32.exe - Classic IE9
  • classicie9dll_32.dll - Customizations for the title bar and status bar of IE9
  • classicshellservice.exe - Classic Shell Service
  • classicshellupdate.exe - Checks for a new version of Classic Shell
  • (Malware detected) classicstartmenu.exe - Classic Start Menu
  • classicstartmenudll.dll
  • devcomponents.dotnetbar2.dll (by DevComponents.com) - DevComponents.DotNetBar
  • fiddlercore.dll (by Telerik) - FiddlerCore
  • googlechromeremoteplugin.dll - GoogleChromeRemotePlugin (nprt)
  • hd-adb.exe
  • hd-agent.exe (by BlueStack Systems) - BlueStacks (BlueStacks Agent)
  • hd-apkhandler.exe (by BlueStack Systems) - BlueStacks Apk Handler
  • hd-appcfg-native.dll - BlueStacks AppCfg Native Library
  • hd-audio-native.dll - BlueStacks Audio Native Library
  • hd-blockdevice.exe - BlueStacks Block Device Helper Process
  • hd-camera-native.dll - BlueStacks Camera Native Library
  • hd-frontend.exe - BlueStacks Frontend
  • hd-frontend-native.dll - BlueStacks Frontend Native Library
  • hd-glcheck.exe - BlueStacks GLCheck Utility
  • hd-gps-native.dll - BlueStacks Gps Native Library
  • hd-libraryhandler.dll - BlueStacks Utility Library
  • hd-logcollector.exe - BlueStacks Log Collector
  • hd-logrotator.exe - BlueStacks Log Rotator
  • hd-logrotator-native.dll - BlueStacks Log Rotator Native Library
  • hd-logrotatorservice.exe - BlueStacks Log Rotator Service
  • hd-network.exe - BlueStacks Network Helper Process
  • hd-opengl-native.dll - BlueStacks Opengl Native Library
  • hd-png2ico.exe
  • hd-quit.exe - BlueStacks Quit Utility
  • hd-restart.exe - BlueStacks Restart Utility
  • hd-runapp.exe - BlueStacks App Runner
  • hd-runtimeuninstaller.exe - BlueStacks Runtime Uninstaller
  • hd-sensor-native.dll - BlueStacks Sensor Native Library
  • hd-service.exe - BlueStacks Service
  • hd-service-native.dll - BlueStacks Service Native Library
  • hd-sharedfolder.exe - BlueStacks Shared Folder Helper Process
  • hd-shortcuthandler.dll
  • hd-startlauncher.exe - BlueStacks StartLauncher
  • hd-unzip.exe (by Info-ZIP) - Info-ZIP's UnZip for Windows (Info-ZIP's UnZip for Win32 console)
  • hd-vmcommand-native.dll - BlueStacks VM Command Runner Native Library
  • hd-zip.exe
  • hpbuio32.dll (by Hewlett-Packard Company) - HP Unified IO (HP Unified IO API)
  • hpdevicedetection.dll (by Hewlett-Packard) - HP Diagnostics Program - Product Identification (HPDeviceDetection Library)
  • hpdevicedetection3.exe - HP Device Detection
  • hpdevicedetection3dll.dll - HP Product Detection
  • hpediag.dll (by Hewlett-Packard) - HP eDiagnostic Support Objects (Diagnostic objects for HP eDiags)
  • hpscripting.dll - HPScripting
  • hpsupportsolutionsframeworkservice.exe - SolutionsFrameworkService
  • hpufunction.dll - HP Software Update (HP Update Functions)
  • hpunifiediodotnet.dll - HP Unified IO API .NET Wrapper
  • hpwucli.exe - HP Software Update Client
  • hpwuschd2.exe - hpwuSchd Application

Program behaviorsBehaviors exhibited

3 Internet Explorer BHOs
  • skypeieplugin.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Skype add-on for Internet Explorer' with the class of {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} (SkypeIEPluginBHO).
  • classicie9dll_32.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'ClassicIE9BHO Class' with the class of {EA801577-E6AD-4BD5-8F71-4BE0154331A4}.
  • classicexplorer32.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'ExplorerBHO Class' with the class of {449D0D6E-2412-4E61-B68F-1CB625CD9E52}.
3 Internet Explorer Extensions
  • skypeieplugin.dll is installed as an Internet Explorer extension as 'Skype add-on for Internet Explorer (toolbar button)' with a class of {898EA8C8-E7FF-479B-8935-AEC46303B9E5}.
  • classicie9_32.exe is installed as an Internet Explorer extension using the class {56753E59-AF1D-4FBA-9E15-31557124ADA2}.
  • classicexplorer32.dll is installed as an Internet Explorer extension using the class {64964764-1101-4bbd-8891-B56B1A53B9B3}.
Internet Explorer Toolbar
  • classicexplorer32.dll is loaded as Internet Explorer Toolbar with the name 'Classic Explorer Bar' with the class of {553891B7-A0D5-4526-BE18-D3CE461D6310}.
5 Scheduled Tasks
  • hd-adb.exe is scheduled as a task with the class '{414B58D5-075E-4F20-A788-93CF9F140FAC}' (runs on registration).
  • hpwuschd2.exe is scheduled as a task named 'hpwuSchd2' (runs monthly on Sundays at 12:48).
  • hpwucli.exe is scheduled as a task with the class '{795727AE-CD28-4FE9-AF32-13A827361736}' (runs on registration).
  • hd-startlauncher.exe is scheduled as a task with the class '{B55D3525-8C6E-4B1F-BD28-695EDB23A31E}' (runs on registration).
  • hd-agent.exe is scheduled as a task with the class '{E1EB8FAB-6872-4465-89EF-FBAC0F92C660}' (runs on registration).
Scheduled Task (Boot/Login)
  • hpwuschd2.exe is automatically launched at startup through a scheduled task named HP Software Update_Reg_HKLMWow6432Run.
5 Services
  • hpsupportsolutionsframeworkservice.exe runs as a service named 'HP Support Solutions Framework Service' (HPSupportSolutionsFrameworkService) "This service allows for the detection of HP products and enables identification of support solutions for detected products.".
  • skypec2cautoupdatesvc.exe runs as a service named 'Skype Click to Call Updater' (c2cautoupdatesvc) "Downloads and installs product updates.".
  • classicshellservice.exe runs as a service named 'Classic Shell Service' (ClassicShellService) "Launches the start button after logon".
  • hd-logrotatorservice.exe runs as a service named 'BlueStacks Log Rotator Service' (BstHdLogRotatorSvc).
  • hd-service.exe runs as a service named 'BlueStacks Android Service' (BstHdAndroidSvc).
Startup File (User Run)
  • savepass.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Browser Infrastructure Helper' and executes as C:\users\user\appdata\Local\Smartbar\Application\SavePass.exe startup.
Startup File (User Run Once)
  • hpwucli.exe is loaded once in the current user (HKCU) registry as a startup file name 'HPSoftwareUpdate' which loads as C:\Program Files\HP\HP Software Update\HPWUCli.exe.
3 Startup Files (All Users Run)
  • classicstartmenu.exe is loaded in the all users (HKLM) registry as a startup file name 'Classic Start Menu' which loads as C:\Program Files\Classic Shell\ClassicStartMenu.exe.
  • hd-agent.exe is loaded in the all users (HKLM) registry as a startup file name 'BlueStacks Agent' which loads as C:\Program Files\BlueStacks\HD-Agent.exe.
  • hpwuschd2.exe is loaded in the all users (HKLM) registry as a startup file name 'HP Software Update' which loads as "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe".
2 Windows Firewall Allowed Programs
  • hpwucli.exe is added as a firewall exception for 'C:\Program Files\HP\HP Software Update\HPWUCli.exe'.
  • hpdevicedetection3.exe is added as a firewall exception for 'C:\Program Files\HP\Common\HPDeviceDetection3.exe'.

Program resource utilizationResource utilization averages

Memory:2.21 MB
21.09 MB average
Total CPU:0.0000513775%
0.031193% average
Kernel CPU:0.00004564%
0.016088% average
User CPU:0.00000574%
0.015104% average
Memory:4.6 MB
Total CPU:0.0158008696%
Kernel CPU:0.00635150%
User CPU:0.00944937%
Memory:27.3 MB
Total CPU:0.0079811813%
Kernel CPU:0.00457788%
User CPU:0.00340330%

How do I remove SavePass Smartbar Engine?

You can uninstall SavePass Smartbar Engine from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program SavePass Smartbar Engine, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove SavePass Smartbar Engine.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by SavePass Smartbar Engine you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 10 46%
Win 7 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 80%
Keep it 20%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 45.83%
Windows 7 45.83%
Windows Vista 5.56%
Windows XP 2.78%
Which OS releases does it run on?
Windows 7 Home Premium 32.17%
Windows 8.1 25.17%
Windows 7 Professional 7.69%
Windows 8 7.69%
Windows 7 Ultimate 4.90%
Windows 8.1 Pro 4.90%

Distribution by countryGeography

99.55% of installs come from the United States
Which countries install it?
  United States 99.55%
  Australia 0.45%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 37.17%
Dell 32.74%
Acer 7.08%
Toshiba 6.19%
ASUS 4.42%
Samsung 3.54%
Lenovo 2.65%
Alienware 1.77%
Gateway 1.77%
Common models
HP 2000 Notebook PC 4.31%
HP Pavilion g7 Notebook P... 2.59%
Dell Inspiron 3521 2.59%
Hewlett-Packard 110-023w 1.72%
Dell Latitude E6420 1.72%
Acer Aspire XC-603G 1.72%


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