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Should I remove Road Runner Install?

What percent of users and experts removed it?
48% remove it52% keep it
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How common is it?
Global Rank #40,669
United States Rank #23,132
Reach 0.0024%

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Road Runner Install

Remove Road Runner Install
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What is Road Runner Install?

The Road Runner Technician will make all the initially required connections, like setting up your cable modem and activating it with Time Warner Cable. Once the initial setup is complete, use the provided network cable to plug your laptop in just as if you were connecting at school. Do Not install the Road Runner software. You will not need to change any network settings on your laptop.


The setup package is about 1.61 MB (1,690,815 bytes) when donwloaded.

Program detailsProgram details

URL: www.rr.com
Installation folder: C:\Program Files\HERACTSTG\smartaccess\
Uninstaller: "C:\Program Files\HERACTSTG\smartaccess\unins000.exe"
Estimated size: 1.61 MB

Program filesFiles installed by Road Runner Install

  • bcont.exe (by SupportSoft) - SupportSoft Container
  • unins000.exe - Inno Setup (Setup/Uninstall)

How do I remove Road Runner Install?

Quickly and completely remove Road Runner Install from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall Road Runner Install from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Road Runner Install, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Road Runner Install.

Win Vista (SP2) 57%
Win Vista 2%
Uninstall it 48%
Keep it 52%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 63.83%
Windows 7 14.89%
Windows XP 14.89%
Windows 10 6.38%
Which OS releases does it run on?
Windows Vista Home Premiu... 53.33%
Microsoft Windows XP 15.56%
Windows 7 Home Premium 11.11%
Windows Vista Home Basic 11.11%
Windows 10 Home 4.44%
Windows 7 Professional 2.22%

Distribution by countryGeography

98.72% of installs come from the United States
Which countries install it?
  United States 98.72%
  United Kingdom 1.28%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 45.65%
Dell 32.61%
Intel 4.35%
Sony 4.35%
Acer 4.35%
Toshiba 2.17%
Lenovo 2.17%
Gateway 2.17%
American Megatrends 2.17%
Common models
Dell Inspiron 530 4.65%
Dell Studio XPS 8000 4.65%
HP Pavilion dv6700 Notebo... 4.65%
TOSHIBA Satellite P305 2.33%
Sony VGN-NW270F 2.33%
Sony VGN-NR140E 2.33%


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