84,488,480 programs installed

Should I remove Qwest Quickcare?

What percent of users and experts removed it?
48% remove it52% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #24,495
United States Rank #12,355
Reach 0.0073%


2.7.1002.1512 100.00%

Qwest Quickcare 2.7


Qwest Quickcare 2.7 is a program developed by Qwest. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 19 files and is usually about 9.23 MB (9,676,455 bytes). sprtupdate.dll is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows Vista (SP2) as well as Windows XP. While about 99% of users of Qwest Quickcare come from the United States, it is also popular in Canada and United Kingdom.

Program detailsProgram details

URL: www.qwest.com
Help link: www.qwest.com/internethelp
Installation folder: C:\Program Files\Qwest\Quickcare\
Uninstaller: "C:\Program Files\Qwest\Quickcare\unins000.exe"
Estimated size: 9.23 MB

Program filesFiles installed by Qwest Quickcare 2.7

  • unins000.exe - Setup/Uninstall
  • libeay32.dll (by SupportSoft) - SSL Module based on 0.9.8b (SSL Module)
  • sdcidle.dll (by SupportSoft) - SupportSoft (Idle DLL)
  • sdckillw.exe - SupportSoft, Inc. sdckillw (sdckillw)
  • sprtcmd.exe - SupportSoft sprtcmd
  • sprtevent.dll - SupportSoft sprtevent
  • sprthook.dll - SupportSoft, Inc. sprthook (sprthook)
  • sprtjobmsgs.dll - SupportSoft Scheduler Message DLL (sprtsync)
  • sprtrunsa.exe - SupportSoft, Inc. sprtrunsa (SupportSoft SupportAction Running Utility)
  • sprtsched.dll - SupportSoft sprtsched (sprtsched)
  • sprtsvc.exe - SupportSoft sprtsvc (SupportSoft Agent Service)
  • sprtsync.dll - SupportSoft SyncManager Sprocket
  • sprttrigger.dll - SupportSoft SupportTriggers Sprocket (sprttrigger)
  • sprtui.dll - SupportSoft sprtui (sprtui)
  • sprtupdate.dll - SupportSoft sprtupdate (sprtupdate)
  • ssleay32.dll
  • tgshell.exe - SupportSoft Software Protection Shell
  • tgsrvc.exe - SupportSoft Repair Service
  • wificfg.exe - SupportSoft, Inc. wificfg (wificfg)

Program behaviorsBehaviors exhibited

2 Services
  • tgsrvc.exe runs as a service named 'SupportSoft Repair Service (quickcare)' (tgsrvc_quickcare) "SupportSoft Repair Service".
  • sprtsvc.exe runs as a service named 'SupportSoft Sprocket Service (quickcare)' (sprtsvc_quickcare) "SupportSoft Sprocket Service".
Startup File (All Users Run)
  • sprtcmd.exe is loaded in the all users (HKLM) registry as a startup file name 'QuickCare' which loads as C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe /P QuickCare.

Program resource utilizationResource utilization averages

Memory:10.62 MB
21.09 MB average
Total CPU:0.0004523444%
0.031193% average
Kernel CPU:0.00023706%
0.016088% average
User CPU:0.00021528%
0.015104% average
CPU cycles/sec:857,737
8,062,084 average
I/O reads/min:9.18 KB
435.61 KB average
I/O writes/min:1.94 KB
105.02 KB average
Memory:8.38 MB
Total CPU:0.0007204515%
Kernel CPU:0.00017592%
User CPU:0.00054453%
CPU cycles/sec:250,958
I/O reads/min:4.71 KB
I/O writes/min:2.03 KB
Memory:1.64 MB
Total CPU:0.0005657006%
Kernel CPU:0.00046968%
User CPU:0.00009602%
CPU cycles/sec:13,281
I/O reads/min:23 Bytes
I/O writes/min:3 Bytes

How do I remove Qwest Quickcare?

You can uninstall Qwest Quickcare from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Qwest Quickcare 2.7, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Qwest Quickcare.

Win Vista (SP2) 47%
Win Vista (SP1) 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 48%
Keep it 52%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 47.22%
Windows XP 29.17%
Windows 7 22.22%
Windows 10 1.39%
Which OS releases does it run on?
Windows Vista Home Premiu... 41.26%
Microsoft Windows XP 28.67%
Windows 7 Home Premium 19.58%
Windows Vista Home Basic 4.20%
Windows 7 Ultimate 2.10%
Windows 10 Home 1.40%

Distribution by countryGeography

99.21% of installs come from the United States
Which countries install it?
  United States 99.21%
  Canada 0.40%
  United Kingdom 0.40%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 37.61%
Dell 31.62%
Gateway 9.40%
Acer 7.69%
American Megatrends 3.42%
Intel 3.42%
Sahara 2.56%
Toshiba 2.56%
Compaq 0.85%
Common models
Dell Inspiron 1545 3.77%
HP Pavilion dv6700 Notebo... 3.77%
HP G60 Notebook PC 1.89%
Compaq-Presario NC696AA-A... 1.89%
Dell Inspiron 531 1.89%
Dell Inspiron 530 1.89%

About (from Qwest)

CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms.
Publisher URL: www.centurylink.com


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