84,285,534 programs installed

Should I remove Product Support?

What percent of users and experts removed it?
19% remove it81% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #29,186
United States Rank #19,408
Reach 0.0052%


{VERSION} 100.00%

Typically installed together

Product Support


It adds a Browser Helper Object (BHO) to Internet Explorer. The primary executable is named Product Support.dll. The setup package generally installs about 7 files and is usually about 3.1 MB (3,251,604 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 76% of users of Product Support come from the United States, it is also popular in Canada and France.

Program detailsProgram details

Installation folder: C:\Program Files\Product Support\
Uninstaller: "C:\Program Files\Product Support\\uninstall.exe"
Estimated size: 3.1 MB

Program filesFiles installed by Product Support

Program module:Product Support.dll
Name:Product Support
Path:C:\Program Files\Product Support\\Product Support.dll
Additional files:
  • Worker.dll
  • Product Support.dll (by Download Manager) - Product Support
  • Casper.exe
  • Uninstall.exe

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • Product Support.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'easymediaplayer.exe Support' with the class of {2AE7471D-5150-48CF-8498-4CB9E8FAEA90} (Product Support).

How do I remove Product Support?

Quickly and completely remove Product Support from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Product Support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Product Support, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Product Support.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Product Support you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 62%
Win XP 1%
Uninstall it 19%
Keep it 81%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 68.00%
Windows 10 23.00%
Windows Vista 6.00%
Windows XP 3.00%
Which OS releases does it run on?
Windows 7 Home Premium 43.43%
Windows 7 Ultimate 13.13%
Windows 8.1 11.11%
Windows 7 Professional 9.09%
Windows 8 7.07%
Windows Vista Home Premiu... 5.05%

Distribution by countryGeography

76.39% of installs come from the United States
Which countries install it?
  United States 76.39%
  Canada 4.17%
  France 3.47%
  India 2.08%
  Belgium 1.39%
  Mexico 1.39%
  Indonesia 1.39%
  Romania 1.39%
  Germany 1.39%
  United Kingdom 1.39%
  New Zealand 0.69%
  Pakistan 0.69%
  Venezuela 0.69%
  Philippines 0.69%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 29.63%
Dell 27.16%
Acer 23.46%
ASUS 7.41%
Alienware 4.94%
Lenovo 4.94%
American Megatrends 1.23%
Common models
Dell OptiPlex GX620 ... 2.15%
Dell OptiPlex 755 2.15%
HP 2000 Notebook PC 2.15%
HP Pavilion g7 Notebook P... 2.15%
HP Pavilion g6 Notebook P... 2.15%
TOSHIBA Satellite L655 1.08%


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