Should I remove Plusnet Assist?
What percent of users and experts removed it?
7% remove it93% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #14,946
Reach 0.0187%
Lifespan of installation (until removal)
< 28.83 days
850.40 days >
Average installed length: 446.82 days
Rankings
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- #14,944 Positivo Sincronize
- #14,945 X3: Albion Prelude by Egosoft
- #14,946 Plusnet Assist
- #14,947 Hand Of Fate by Defiant Development
- #14,948 Microsoft Office Language Interface Pack 2010 - Galego
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Plusnet Assist
from Plusnet plc
What is Plusnet Assist? (from Plusnet plc)
Fix connection problems with our free help tool. Plusnet Assist is the hassle-free way to sort out broadband connection and email problems. Simply download and install our free tool, then just let it watch for problems. If it can, it'll automatically fix them on the spot. Once installed, Plusnet Assist sits in the back... Read more
Overview
Plusnet Assist is a software program developed by Plusnet plc. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named unPlusnetBDH.exe. The setup package generally installs about 4 files and is usually about 567.51 KB (581,128 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 98% of users of Plusnet Assist come from United Kingdom, it is also popular in the United States and Poland.
Program details
URL: www.plus.net/home-broadband/assist
Installation folder: C:\Program Files\plusnet assist\btbb
Uninstaller: C:\Program Files\Plusnet Assist\btbb\unPlusnetBDH.exe
Estimated size: 567.51 KB
Files installed by Plusnet Assist
| Program executable: | unPlusnetBDH.exe |
| Path: | C:\Program Files\plusnet assist\btbb\unPlusnetBDH.exe |
| MD5: | dd58d6a0c2b3ec3dec1ce2e28645dd47 |
Additional files:
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PlusnetAssistInstall.exe
-
PlusnetHelpBrowser.exe (by Alcatel-Lucent) - mcci+McciBrowser
-
PlusnetHelpNotifier.exe (by Alcatel-Lucent) - mcci+McciTrayApp
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unPlusnetBDH.exe
Behaviors exhibited
Scheduled Task
- PlusnetHelpBrowser.exe is scheduled as a task with the class '{CBB360B1-8B54-4EDA-999D-40320ED4E1C2}' (runs on registration).
Startup File (All Users Run)
- PlusnetHelpNotifier.exe is loaded in the all users (HKLM) registry as a startup file name 'btbb_McciTrayApp' which loads as "C:\Program Files\Plusnet Assist\btbb\PlusnetHelpNotifier.exe".
2 Windows Firewall Allowed Programs
- PlusnetHelpNotifier.exe is added as a firewall exception for 'C:\Program Files\Plusnet Assist\btbb\PlusnetHelpNotifier.exe'.
- PlusnetHelpBrowser.exe is added as a firewall exception for 'C:\Program Files\Plusnet Assist\btbb\PlusnetHelpBrowser.exe'.
How do I remove Plusnet Assist?
You can uninstall Plusnet Assist from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Plusnet Assist, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Plusnet Assist.
OS VERSIONS
Win 7 (SP1) 68%
Win Vista 0%
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HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
 |
Uninstall it 7%
Keep it 93%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
67.75% |
|
| Windows Vista |
17.89% |
|
| Windows XP |
7.32% |
|
| Windows 10 |
7.05% |
|
Which OS releases does it run on? |
| Windows 7 Home Premium |
54.50% |
|
| Windows Vista Home Premiu... |
13.90% |
|
| Windows 7 Professional |
8.72% |
|
| Microsoft Windows XP |
6.81% |
|
| Windows 10 Home |
5.18% |
|
| Windows 7 Ultimate |
3.54% |
|
Geography
97.53% of installs come from United Kingdom
Which countries install it?
| United Kingdom |
97.53% |
| United States |
1.92% |
| Poland |
0.27% |
| Thailand |
0.27% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
31.33% |
|
| Acer |
21.46% |
|
| Hewlett-Packard |
16.31% |
|
| Toshiba |
9.87% |
|
| American Megatrends |
4.29% |
|
| Lenovo |
4.29% |
|
| GIGABYTE |
3.86% |
|
| ASUS |
3.43% |
|
| Intel |
1.72% |
|
| Medion |
1.72% |
|
| Samsung |
1.72% |
|
Common models |
| TOSHIBA Satellite C660 |
5.78% |
|
| Acer Aspire 5742 |
3.47% |
|
| Dell Inspiron 530 |
3.47% |
|
| HP Pavilion dv6 Notebook ... |
3.47% |
|
| Dell Studio XPS 8100 |
2.89% |
|
| Dell Inspiron 1525 |
2.89% |
|