84,488,480 programs installed

Should I remove Parallels Access?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #19,981
United States Rank #16,497
Reach 0.0110%
Lifespan of installation (until removal)
< 5.07 days
119.18 days >
Average installed length: 62.62 days


VersionDistribution 2.31% 3.24% 12.50% 2.78% 2.78% 0.46% 12.96% 4.17% 5.09% 12.96% 9.72% 2.31% 7.87% 2.78%
1.1.23366 0.46%
1.1.23364 0.93%
1.1.23354 1.39%
1.0.22731 9.72%
1.0.22682 5.56%

Parallels Access


Parallels Access is a program developed by Parallels Software International Inc. The most used version is, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 47 files. In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 55% of users of Parallels Access come from the United States, it is also popular in Germany and United Kingdom.

Program detailsProgram details

URL: www.parallels.com
Installation folder: C:\Program Files\Parallels\Parallels Access\
Uninstaller: MsiExec.exe /X{DBF45F0B-6B46-4CFD-A56E-475900A4BE4F}
(The Windows Installer is used for the installation, maintenance, and removal.)

Program filesFiles installed by Parallels Access

  • IOHooks.dll - Parallels Access 3.0.2 (Parallels Hook Module)
  • pax_up2date_ctl.exe - Parallels Access 2.1.1 (Parallels Up-2-Date)
  • paxctl.exe - Parallels Service Control Tool
  • prl_deskctl_agent.exe - Parallels Access 2.5.2 (Parallels Access Agent)
  • prl_deskctl_wizard.exe - Parallels Access
  • prl_pm_service.exe - Parallels Dispatcher Service
  • prl_sdk.dll - Parallels Public API
  • prl_dash_pm.exe - Parallels Tools 2.1.1 (Parallels Coherence service)
  • prl_deskctl_helper.exe - Parallels Desktop Control Helper
  • prl_deskctl_hook.dll - Parallels Tools 3.0.2 (Parallels Descktop Control Hook)
  • prl_hook.dll - Parallels Helper Hook
  • prl_disp_service.exe - Parallels Access 1.0
  • prl_up2date_ctl.exe

Program behaviorsBehaviors exhibited

2 Services
  • prl_pm_service.exe runs as a service named 'Parallels Access Dispatcher Service' (prl_mobdisp).
  • prl_disp_service.exe runs as a service named 'Parallels Access Dispatcher Service' (prl_mobdisp).
Startup File (User Run)
  • prl_deskctl_wizard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Parallels Access' and executes as "C:\Program Files\Parallels\Parallels Access\Application\prl_deskctl_wizard.exe" --autorun.
Startup File (All Users Run)
  • prl_deskctl_wizard.exe is loaded in the all users (HKLM) registry as a startup file name 'PAX' which loads as "C:\Program Files\Parallels\Parallels Access\Application\prl_deskctl_wizard.exe" nopref.

How do I remove Parallels Access?

You can uninstall Parallels Access from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Parallels Access, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Parallels Access.

Win 10 57%
Win Vista (SP2) 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 9%
Keep it 91%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 56.68%
Windows 7 42.40%
Windows Vista 0.92%
Which OS releases does it run on?
Windows 8.1 Pro 13.15%
Windows 7 Ultimate 13.15%
Windows 7 Home Premium 13.15%
Windows 7 Professional 12.21%
Windows 8.1 11.27%
Windows 10 Pro 10.33%

Distribution by countryGeography

54.98% of installs come from the United States
Which countries install it?
  United States 54.98%
  Germany 8.86%
  United Kingdom 6.64%
  Australia 3.32%
  Canada 3.32%
  Italy 3.32%
  Belgium 1.85%
  Switzerland 1.48%
  Qatar 1.48%
  Sweden 1.11%
  Netherlands 1.11%
  DK 0.74%
  Mexico 0.74%
  Austria 0.74%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 25.37%
Dell 23.88%
Acer 15.67%
ASUS 7.46%
Toshiba 6.72%
Lenovo 4.48%
Sony 2.99%
Samsung 2.24%
Apple 2.24%
Intel 1.49%
Medion 1.49%
Common models
NOVATECH LTD 4MBB-47708C 3.42%
Dell OptiPlex 9010 3.42%
ASUS All Series 3.42%
Dell Inspiron One 2320 2.56%
Dell XPS 13 9343 1.71%


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