84,488,480 programs installed

Should I remove Packard Bell Updater?

What percent of users and experts removed it?
26% remove it74% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,990
United States Rank #12,250
Reach 0.3322%
Lifespan of installation (until removal)
< 6.81 days
200.83 days >
Average installed length: 105.52 days


1.02.3504 0.41%
1.02.3503 1.11%
1.02.3502 5.53%
1.02.3501 7.94%
1.02.3500 14.69%
1.02.3005 2.40%
1.02.3001 37.42%
1.01.3017 20.01%
1.01.3014 10.49%

Packard Bell Updater

What is Packard Bell Updater?

The Packard Bell Updater program is included by default with most new Packard Bell computers. Packard Bell Updater is the updater program which runs with Windows (in the background as a service) and automatically starts up when your computer boots. It checks for updates and automatically downloads and installs them if found based on the user's settings. Packard Bell Update checks for installed Packard Bell OEM software included with a new PC.


The most used version is 1.02.3001, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is alu.exe. The software installer includes 7 files and is usually about 3.21 MB (3,361,525 bytes). UpdaterService.exe is the automatic update component of the software designed to download and apply new updates should new versions be released.

Program detailsProgram details

URL: www.packardbell.com
Installation folder: C:\Program Files\Packard Bell\Packard Bell Updater
Uninstaller: "C:\Program Files\InstallShield Installation Information\{EE171732-BEB4-4576-887D-CB62727F01CA}\setup.exe" -runfromtemp -l0x40b -removeonly
Estimated size: 3.21 MB
Language: English

Program filesFiles installed by Packard Bell Updater

Program executable:alu.exe
Name:Updater Client
Path:C:\Program Files\packard bell\packard bell updater\alu.exe
Additional files:
  • UpdaterService.exe (by Acer) - Acer Update Service
  • ALU_Notify.exe - Acer_ALU_Notify
  • SD.exe (by Acer) - Updater (SD)

Program behaviorsBehaviors exhibited

3 Scheduled Tasks
  • ALU.exe is scheduled as a task with the class '{318E17CC-2EB2-4581-99B4-DAFCD0687469}' (runs on registration).
  • UpdaterService.exe is scheduled as a task with the class '{B45D7345-2344-41B0-B9DB-7EEB424CEA32}' (runs on registration).
  • SD.exe is scheduled as a task with the class '{E9DB7965-607C-4CD6-B239-C3AB749A5BAF}' (runs on registration).
Scheduled Task (Boot/Login)
  • ALU.exe is automatically launched at startup through a scheduled task named 4.
  • UpdaterService.exe runs as a service named 'Updater Service' (Updater Service).
Startup File (All Users Run)
  • ALU.exe is loaded in the all users (HKLM) registry as a startup file name 'ALU' which loads as C:\Program Files\Gateway\Gateway Updater\ALU.exe -r.
Windows Firewall Allowed Program
  • ALU.exe is added as a firewall exception for 'C:\Program Files\Acer\Acer Updater\ALU.exe'.

Program resource utilizationResource utilization averages

Memory:1.05 MB
21.09 MB average
User CPU:0.00035255%
0.015104% average

How do I remove Packard Bell Updater?

You can uninstall Packard Bell Updater from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Packard Bell Updater, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Packard Bell Updater.

Win 7 (SP1) 81%
Win Vista 0%
Automatically starts? Yes
(Found in the run registry)

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 86.15%
Windows 10 13.30%
Windows XP 0.37%
Windows Vista 0.18%
Which OS releases does it run on?
Windows 7 Home Premium 78.56%
Windows 10 Home 11.04%
Windows 7 Starter 4.58%
Windows 7 Ultimate 1.30%
Windows 7 Home Basic 1.26%
Windows 8.1 Pro 0.66%

Distribution by countryGeography

21.61% of installs come from Germany
Which countries install it?
  Germany 21.61%
  United Kingdom 17.08%
  France 14.10%
  Italy 10.36%
  Netherlands 5.64%
  Spain 4.99%
  Sweden 4.33%
  United States 3.91%
  Belgium 3.47%
  Norway 2.00%
  DK 1.99%
  Finland 1.11%
  Russia 0.92%
  Portugal 0.74%

About Packard Bell

Packard Bell is a computer manufacturer and a subsidiary of Acer. Packard Bell shares products with Gateway, both owned by Acer.
Publisher URL: www.packardbell.com


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