NetAssistant
What is NetAssistant?
Freeze.com's screensavers and toolbars often appeal to computer users who have a penchant for dolphin memorabilia. Unfortunately, before long, the program integrates itself into the Windows startup as well as your Web browser, and it slowly takes over your computer.
About (from Freeze.com)
NetAssistant is a 'helper' application to help you search and find what you're looking for. NetAssistant achieves this by offering alternative suggestions for web pages that have been misspelled, mistyped, or does not exist anymore. NetAssistant is seamless and easy to use. Just type in a web address like you normally ... Read more
Overview
It adds a Browser Helper Object (BHO) to Internet Explorer. A majority of users end up uninstalling this less than a week of it being installed. The installed file update.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered.
- Integrates into the web browser
- Typically distributed through a pay-per-install bundle
- The experts agree, you should remove it!

NetAssistant has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.
Program details
URL: search.freeze.com/search.aspx
Installation folder: C:\Program Files\Freeze.com\NetAssistant\
Uninstaller: MsiExec.exe /X{C792A75A-2A1F-4991-9B85-291745478A79}
(The Windows Installer is used for the installation, maintenance, and removal.)
Files installed by NetAssistant
-
NetAssistant.dll - Freeze.com NetAssistant
-
update.exe
Behaviors exhibited
Internet Explorer BHO
- NetAssistant.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'NetAssistant' with the class of {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} (NetAssistantBHO).
Internet Explorer URL Search Hook
- NetAssistant.dll loads into IE as a URL Search Hook named 'NetAssistant' with a class of {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} in order to redirect unknown URL searches.
How do I remove NetAssistant?
You can uninstall NetAssistant from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program NetAssistant, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove NetAssistant.
- If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by NetAssistant you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
About Freeze.com
Freeze.com aggrigates the traffic of multiple Web sites they own including Freeze.com, ScreenSaver.com, and Wallpapers.
Publisher URL: www.freeze.com