84,488,480 programs installed

Should I remove Freeze.com NetAssistant?

What percent of users and experts removed it?
80% remove it20% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #6,828
United States Rank #3,697
Reach 0.0633%
Lifespan of installation (until removal)
< 27.40 days
808.29 days >
Average installed length: 424.70 days


3.8.3 100.00%

Other programs by Freeze.com

Freeze.com NetAssistant

What is Freeze.com NetAssistant?

NetAssistant by Freeze.com (W3i, LLC) is part of the InstallIQ potentially unwanted program bundler by W3i, LLC. It is typically installed without knowledge when intalling and W3i product bunder. NetAssistant has no visible window and run in the context of your web browser such as Internet Explorer.

About  (from Freeze.com)

NetAssistant is a 'helper' application to help you search and find what you're looking for. NetAssistant achieves this by offering alternative suggestions for web pages that have been misspelled, mistyped, or does not exist anymore. NetAssistant is seamless and easy to use. Just type in a web address like you normally ...  Read more


It adds a Browser Helper Object (BHO) to Internet Explorer. The primary executable is named update.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 2 files and is usually about 1.7 MB (1,781,265 bytes). The installed file update.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered.
  • Malware detected in the program
  • Integrates into the web browser
  • Typically distributed through a pay-per-install bundle
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Freeze.com NetAssistant.
NetAssistant.dll (f3be925cf8d86a5473cc1e75ceb41f26) has been flagged by the following 4 scanners:
Anti-Virus softwareVersionDetection
eSafe Win32.MiscFreeze
McAfee 5600.7125 Freeze
McAfee-GW-Edition 7.7125 Freeze
TrendMicro-HouseCall 7.2.185 TROJ_GEN.R4FH1KI
update.exe (990b425947a860662f01e16fb28bf97c) has been flagged by the following 2 scanners:
Anti-Virus softwareSoftware versionDetection
McAfee 5.600.0.1067 Freeze
McAfee-GW-Edition 2013 Freeze
Freeze.com NetAssistant has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

URL: search.freeze.com/search.aspx
Help link: mailto:[email protected]
Installation folder: C:\Program Files\Freeze.com\NetAssistant\
Uninstaller: msiexec.exe /x {C792A75A-2A1F-4991-9B85-291745478A79}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.7 MB

Program filesFiles installed by Freeze.com NetAssistant

Program executable:update.exe
Name:IE Toolbar
IE Toolbar Updater
Path:C:\Program Files\Freeze.com\NetAssistant\update.exe
Additional files:
  • NetAssistant.dll (by W3i) - Freeze.com NetAssistant

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • NetAssistant.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'NetAssistant' with the class of {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} (NetAssistantBHO).
Internet Explorer URL Search Hook
  • NetAssistant.dll loads into IE as a URL Search Hook named 'NetAssistantBHO Class' with a class of {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} in order to redirect unknown URL searches.

How do I remove Freeze.com NetAssistant?

You can uninstall Freeze.com NetAssistant from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Freeze.com NetAssistant, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Freeze.com NetAssistant.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Freeze.com NetAssistant you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 59%
Win Server 2003 0%
Uninstall it 80%
Keep it 20%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 64.18%
Windows XP 17.91%
Windows Vista 15.82%
Windows 10 2.01%
Windows Server 2003 0.08%
Which OS releases does it run on?
Windows 7 Home Premium 53.62%
Microsoft Windows XP 17.58%
Windows Vista Home Premiu... 12.45%
Windows 7 Professional 6.27%
Windows 7 Ultimate 3.25%
Windows Vista Home Basic 2.69%

Distribution by countryGeography

84.59% of installs come from the United States
Which countries install it?
  United States 84.59%
  United Kingdom 3.70%
  Canada 3.34%
  Germany 2.16%
  Australia 1.64%
  Netherlands 1.39%
  France 1.13%
  Iran 0.51%
  Spain 0.41%
  Italy 0.36%
  Belgium 0.10%
  Sweden 0.10%
  Mexico 0.10%
  BO 0.05%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 32.10%
Hewlett-Packard 29.88%
Acer 12.10%
Toshiba 12.10%
Intel 3.83%
American Megatrends 1.73%
ASUS 1.48%
Sahara 1.11%
Gateway 0.99%
Lenovo 0.99%
Common models
HP Pavilion dv7 Notebook ... 4.56%
Dell Inspiron 1545 4.10%
HP Pavilion dv6 Notebook ... 3.87%
HP G62 Notebook PC 3.64%
Dell Inspiron 530 3.19%
TOSHIBA Satellite C655D 2.28%

About Freeze.com

Freeze.com aggrigates the traffic of multiple Web sites they own including Freeze.com, ScreenSaver.com, and Wallpapers.
Publisher URL: www.freeze.com


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