84,488,480 programs installed

Should I remove My Swisscom Assistant?

What percent of users and experts removed it?
2% remove it98% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #21,945
United States Rank #22,054
Reach 0.0091%


VersionDistribution 0.56% 16.11% 6.67% 14.44% 13.89% 41.67% 2.22% 1.67% 1.67%

My Swisscom Assistant


My Swisscom Assistant is a program developed by Swisscom (Schweiz) AG. The most used version is, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 26 files. In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 59% of users of My Swisscom Assistant come from Switzerland, it is also popular in the United States and Germany.

Program detailsProgram details

Help link: www.swisscom.ch
Installation folder: C:\Program Files\Swisscom\My Swisscom Assistant
Uninstaller: "C:\ProgramData\{6CB5ECC3-726C-4C15-8975-7E16BF2A0EE8}\Setup_MySwisscomAssistant.exe" REMOVE=TRUE MODIFY=FALSE

Program filesFiles installed by My Swisscom Assistant

  • m2UpdateService.exe - My Swisscom Assistant
  • MySwisscomAssistant.exe
  • MySwisscomAssistant_Launcher.exe
  • MySwisscomAssistant_Repair.exe
  • Setup_MSA.exe - My Swisscom Assistant Installation
  • Setup2.15.2.exe
  • libcef.dll - Chromium Embedded Framework (CEF) Dynamic Link Library
  • MySwisscomAssistant_Printer.exe - My Swisscom Assistant - Printer
  • FFAddOn.exe - My Swisscom Assistant - Mozilla Firefox Addon Configurator
  • m2protocolhandler.exe
  • MySwisscomAssistant_Optimizer.exe
  • Unregister.exe - Swisscom

Program behaviorsBehaviors exhibited

Scheduled Task (Boot/Login)
  • MySwisscomAssistant_Launcher.exe is automatically launched at startup through a scheduled task named My Swisscom Assistant_Reg_HKLMWow6432Run.
  • m2UpdateService.exe runs as a service named 'm2 Update Service ({F8F85656-87B0-43BD-B2BA-3B7982C22B5E})' (m2UpdateService_{F8F85656-87B0-43BD-B2BA-3B7982C22B5E}) "m2 Windows Update Service ({F8F85656-87B0-43BD-B2BA-3B7982C22B5E})".
Startup File (All Users Run)
  • MySwisscomAssistant_Launcher.exe is loaded in the all users (HKLM) registry as a startup file name 'My Swisscom Assistant' which loads as C:\Program Files\Swisscom\My Swisscom Assistant\MySwisscomAssistant_Launcher.exe /auto.
3 Windows Firewall Allowed Programs
  • MySwisscomAssistant_Repair.exe is added as a firewall exception for 'C:\Program Files\Swisscom\My Swisscom Assistant\MySwisscomAssistant_Repair.exe'.
  • MySwisscomAssistant_Launcher.exe is added as a firewall exception for 'C:\Program Files\Swisscom\My Swisscom Assistant\MySwisscomAssistant_Launcher.exe'.
  • MySwisscomAssistant.exe is added as a firewall exception for 'C:\Program Files\Swisscom\My Swisscom Assistant\MySwisscomAssistant.exe'.

How do I remove My Swisscom Assistant?

You can uninstall My Swisscom Assistant from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program My Swisscom Assistant, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove My Swisscom Assistant.

Win 10 77%
Win XP 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 2%
Keep it 98%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 77.22%
Windows 7 20.56%
Windows Vista 1.67%
Windows XP 0.56%
Which OS releases does it run on?
Windows 10 Home 47.78%
Windows 10 Pro 23.33%
Windows 7 Home Premium 11.11%
Windows 7 Professional 7.78%
Windows 8.1 5.00%
Windows Vista Home Premiu... 1.11%

Distribution by countryGeography

58.77% of installs come from Switzerland
Which countries install it?
  Switzerland 58.77%
  United States 40.28%
  Germany 0.47%
  Italy 0.47%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 41.60%
Acer 26.40%
Dell 8.80%
Lenovo 7.20%
ASUS 6.40%
Medion 3.20%
Toshiba 3.20%
Common models
Hewlett-Packard 23-e000ez 3.31%
HP Pavilion dv7 Notebook ... 2.48%
HP Pavilion dv6 Notebook ... 2.48%
Hewlett-Packard Compaq 15... 2.48%
ASUSTeK X555LA 2.48%


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