84,488,480 programs installed

Should I remove My O2?

What percent of users and experts removed it?
2% remove it98% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #25,776
Reach 0.0067%
Lifespan of installation (until removal)
< 301.29 days
1120.92 days >
Average installed length: 588.96 days


2.0.11212 86.82%
2.0.09238 13.18%

My O2

Remove My O2
Powered by Reason Antivirus


My O2 is a program developed by Telefonica O2. The most used version is 2.0.11212, with over 98% of all installations currently using this version. The software installer includes 50 files and is usually about 13.95 MB (14,628,888 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). While about 95% of users of My O2 come from United Kingdom, it is also popular in the United States and Taiwan.

Program detailsProgram details

Installation folder: C:\Program Files\o2 assistant\bin
Uninstaller: MsiExec.exe /X{5B035501-3F57-4772-B0CA-3D5E613A5D86}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 13.95 MB
Language: English (United States)

Program filesFiles installed by My O2

  • sprtmsg.exe - SprtMsg Application
  • ssmail.dll (by SupportSoft) - ssmail Module
  • tgctlpw.dll (by SupportSoft) - tgctlpw Module
  • tgctlsi.dll - tgctlsi Module
  • msvcp60.dll (by Microsoft) - Microsoft (R) Visual C++ (Microsoft (R) C++ Runtime Library)
  • sdcnetcheck.dll - sdcnetcheck Module
  • sprtctlbr.dll - sprtctlbr Module
  • sprtctlln.dll - sprtctlln Module
  • sprtctlwmi.dll - sprtctlwmi Module
  • sprtlisten.exe - sprtlisten Module
  • tgctlsr.dll - tgctlsr Module
  • tgctlss.dll - tgctlss Module

How do I remove My O2?

Quickly and completely remove My O2 from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall My O2 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program My O2, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove My O2.

Win 7 (SP1) 62%
Win XP 1%
Uninstall it 2%
Keep it 98%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 69.77%
Windows Vista 18.60%
Windows XP 6.98%
Windows 10 4.65%
Which OS releases does it run on?
Windows 7 Home Premium 53.54%
Windows Vista Home Premiu... 15.75%
Windows 7 Ultimate 10.24%
Windows 7 Professional 6.30%
Microsoft Windows XP 5.51%
Windows 10 Home 3.15%

Distribution by countryGeography

95.31% of installs come from United Kingdom
Which countries install it?
  United Kingdom 95.31%
  United States 3.13%
  Taiwan 0.78%
  France 0.78%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 25.88%
Dell 18.82%
Acer 15.29%
Samsung 5.88%
American Megatrends 5.88%
Toshiba 5.88%
Sony 4.71%
ASUS 3.53%
Sahara 2.35%
Gateway 1.18%
Compaq 1.18%
Common models
HP Pavilion g6 Notebook P... 2.83%
ASUSTeK K54C 1.89%
Dell Inspiron 1750 1.89%
Hewlett-Packard Compaq Pr... 1.89%
Acer Aspire 5741 1.89%
Dell Studio 1537 1.89%


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