84,488,480 programs installed

Should I remove Moto Helper Service?

What percent of users and experts removed it?
21% remove it79% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #23,699
United States Rank #13,099
Reach 0.0078%
Lifespan of installation (until removal)
< 388.89 days
1177.88 days >
Average installed length: 618.89 days


5.5 87.01%
4.3 12.34%
2.8 0.65%

Typically installed together

Other programs by Motorola

Moto Helper Service

What is Moto Helper Service?

Moto Helper is a Motorola program that guides you through the basics of your phone.


Moto Helper Service is a software program developed by Motorola. The most common release is 5.5, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named MotoHelper.exe. The setup package generally installs about 9 files and is usually about 1.92 MB (2,018,298 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 90% of users of Moto Helper Service come from the United States, it is also popular in Canada and India.

Program detailsProgram details

URL: www.motorola.com
Installation folder: C:\Program Files\Motorola\Moto Helper Service\
Uninstaller: MsiExec.exe /I{FC1AC18A-60CF-44F4-89F6-FD0876CF81F0}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.92 MB
Language: English (United States)

Program filesFiles installed by Moto Helper Service

Program executable:MotoHelper.exe
Path:C:\Program Files\Motorola\Moto Helper Service\MotoHelper.exe
Additional files:
  • MotoHelper.exe - MotoHelp
  • merapi-core-cs.dll - merapi-core-cs
  • FluorineFx.dll (by FluorineFx.com) - FluorineFx (FluorineFx for .NET Framework 2.0)
  • EnvCheck.dll - EnvCheck
  • Listener.exe - Listener
  • OnDemand.dll - OnDemand
  • Command.dll - Command
  • log4net.dll (by The Apache Software Foundation) - log4net (log4net for .NET Framework 2.0)

Program behaviorsBehaviors exhibited

  • MotoHelper.exe runs as a service named 'Motorola Helper' (MotoHelper.exe) "Motorala Helper for Phone Support".

How do I remove Moto Helper Service?

You can uninstall Moto Helper Service from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Moto Helper Service, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Moto Helper Service.

Win 7 (SP1) 69%
Win 10 7%
Windows Service? Yes
(Installs a service)
Uninstall it 21%
Keep it 79%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 69.48%
Windows Vista 14.94%
Windows XP 8.44%
Windows 10 7.14%
Which OS releases does it run on?
Windows 7 Home Premium 42.86%
Windows 7 Professional 14.94%
Windows Vista Home Premiu... 11.04%
Windows 7 Ultimate 9.74%
Microsoft Windows XP 8.44%
Windows 10 Home 1.95%

Distribution by countryGeography

90.08% of installs come from the United States
Which countries install it?
  United States 90.08%
  Canada 2.78%
  India 0.79%
  United Kingdom 0.79%
  Chile 0.40%
  Brazil 0.40%
  Colombia 0.40%
  Ecuador 0.40%
  Norway 0.40%
  Panama 0.40%
  Australia 0.40%
  Russia 0.40%
  Sweden 0.40%
  Argentina 0.40%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 38.04%
Hewlett-Packard 30.43%
Acer 14.13%
Toshiba 5.43%
American Megatrends 3.26%
Compaq 2.17%
Gateway 2.17%
Common models
HP Pavilion dv7 Notebook ... 4.46%
Dell Dell XPS420 2.68%
Dell Studio XPS 8100 2.68%
Compaq Evo N800c 1.79%
Dell Dell System Inspir... 1.79%
Dell Studio 540 1.79%

About Motorola

Motorola is a telecommunications company divided into two companies, Motorola Mobility and Motorola Solutions.
Publisher URL: www.motorola.com


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