84,488,480 programs installed

Should I remove Modem Helper?

What percent of users and experts removed it?
23% remove it77% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #10,695
United States Rank #6,774
Reach 0.0328%
Lifespan of installation (until removal)
< 38.27 days
1129.01 days >
Average installed length: 593.21 days


3.07 2.01%
3.02 6.81%
3.01 15.94%
2.50 1.70%
2.41 8.20%
2.40 31.27%
2.33 6.19%
2.31 2.32%
2.29 0.15%
2.28 14.24%
2.25 6.50%
2.24 1.70%
2.21 0.31%
2.20 2.01%
2.18 0.15%
2.17 0.46%

Typically installed together

Modem Helper

What is Modem Helper?

Modem Helper is a utility that is pre-installed installed with many Dell PCs that have integrated modems. Modem Helper runs a set of tests to detect the modem, analyze it, and provide relevant instructions should any problems be detected. It can be used to reinstall drivers, detect if a dial tone is present, or even see if a modem is installed or not in the PC.


The most common release is 2.40, with over 98% of all installations currently using this version. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named mdm_util.exe. The setup package generally installs about 20 files and is usually about 2.37 MB (2,490,020 bytes).

Program detailsProgram details

URL: www.bvrp.com
Installation folder: C:\Program Files\Modem Helper
Uninstaller: RunDll32 C:\Program Files1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-
Estimated size: 2.37 MB
Language: English

Program filesFiles installed by Modem Helper

Program executable:mdm_util.exe
Path:C:\Program Files\modem helper\mdm_util.exe
Additional files:
  • MDMDptch.dll - ModemHelperDispatch Module
  • bvrpctln.dll - WinPhone (Custom controls and utilities library)
  • check.dll
  • EnumPCI.exe
  • MDMCore.dll
  • MDMDsply.dll
  • MdmInfo.dll
  • MDMLog.dll
  • MDMSetup.dll
  • MdmThk32.dll
  • MdmVers.dll
  • test0.dll
  • test1.dll

Program behaviorsBehaviors exhibited

Windows Firewall Allowed Program
  • MDM_Util.exe is added as a firewall exception for 'C:\Program Files\Modem Helper\MDM_Util.exe'.

How do I remove Modem Helper?

You can uninstall Modem Helper from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Modem Helper, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Modem Helper.

Win XP 84%
Win 7 0%
Uninstall it 23%
Keep it 77%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 89.32%
Windows 7 6.81%
Windows 10 2.48%
Windows Vista 1.39%
Which OS releases does it run on?
Microsoft Windows XP 90.78%
Windows 7 Home Premium 3.40%
Windows 7 Professional 1.46%
Windows Vista Home Premiu... 1.13%
Windows 7 Ultimate 1.13%
Windows 10 Home 0.97%

Distribution by countryGeography

74.64% of installs come from the United States
Which countries install it?
  United States 74.64%
  Canada 3.40%
  Germany 3.07%
  United Kingdom 2.96%
  France 2.31%
  Italy 1.10%
  Belgium 0.99%
  Sweden 0.99%
  Japan 0.88%
  Australia 0.88%
  Ireland 0.77%
  Iran 0.55%
  Romania 0.55%
  Brazil 0.55%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 97.35%
Hewlett-Packard 1.25%
Sahara 0.62%
Acer 0.47%
Gateway 0.16%
American Megatrends 0.16%
Common models
Dell MM061 6.74%
Dell Computer Dimension 2... 5.70%
Dell Computer Dimension 3... 5.18%
Dell Dell DM051 4.84%
Dell Dimension 4700 ... 4.49%
Dell Dimension 8400 ... 4.32%

About (from BVRP Software, Inc)

Avanquest Software is a world leading developer of personal and professional software, encompassing a large number of categories including Creativity and Learning software, Utilities and Multimedia, all featured with the latest cutting edge technology to provide a more secure and enjoyable experience to people looking for easy and affordable software solutions in everyday life.
Publisher URL: www.bvrp.com


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