McAfee Virtual Technician
What is McAfee Virtual Technician?
McAfee Virtual Technician collects data that helps diagnose and resolve issues related to the McAfee products installed on your computer. The diagnostic data mainly includes information about the installed McAfee products, operating system, browser, physical memory, system architecture, and virtual memory.
Overview
The most common release is 7.1.0.2483, with over 98% of all installations currently using this version. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named MvtApp.exe. The setup package generally installs about 64 files and is usually about 6.32 MB (6,628,328 bytes).
Program details
URL: mvt.mcafee.com
Installation folder: C:\Program Files\McAfee\Supportability\MVT
Uninstaller: C:\Program Files\McAfee\Supportability\MVT\MVTInstaller.exe /uninstall
Estimated size: 6.32 MB
Language: English (United States)
Files installed by McAfee Virtual Technician
| Program executable: | MvtApp.exe |
| Name: | McAfee Virtual Technician |
| McAfee Virtual Technician Application |
| Signed by: | McAfee |
| Path: | C:\Program Files\McAfee\Supportability\MVT\MvtApp.exe |
| MD5: | 5e1f7587bfb1f7026380680dfa2b53e3 |
| (From the publisher) “Essential security software so you can surf, shop, and socialize online while our anti-virus software, anti-malware, and firewall keep you safe. Relentless security software scans and blocks dangerous emails, risky web...” |
Additional files:
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Detect.dll - McAfee Virtual Technician (Detection of the Top 10 issue)
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McHealthCheck.dll - McAfee Health Framework
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McLogMgr.dll - McAfee Log Manager
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McPlugins.dll - McAfee Health Plugins
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McPlugins64.exe - McAfee Plugin for 64 bit
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McProdMgr.dll - McAfee Product Manager
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McSupportability.dll
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MVT.dll - McAfee, Inc.
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MvtApp.exe - McAfee Virtual Technician Application
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MVTInstaller.exe - McAfee Virtual Technician Installer
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MVTInstaller_Beta.exe
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MvtOffResource.dll - McAfee Virtual Technician Language User Interface
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NPMVTPlugin.dll - McAfee Virtual Technician plugin
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RestoreConfig.dll - McAfee Product Information
Behaviors exhibited
Google Chrome Plugin
- NPMVTPlugin.dll is loaded in the Google Chrome web browser as 'NPMVTPlugin.dll'.
Mozilla Plugin
- NPMVTPlugin.dll is loaded into Mozilla Firefox under the product name 'McAfee Virtual Technician Plugin' with a plugin key of '@mcafee.com/MVT' for all users of the PC.
Scheduled Task
- MvtApp.exe is scheduled as a task with the class '{7592436C-21A7-4714-A16F-66011B3FA5C6}' (runs on registration).
Windows Firewall Allowed Program
- MvtApp.exe is added as a firewall exception for 'C:\Program Files\McAfee\Supportability\MVT\MvtApp.exe'.
How do I remove McAfee Virtual Technician?
You can uninstall McAfee Virtual Technician from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program McAfee Virtual Technician, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove McAfee Virtual Technician.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by McAfee Virtual Technician you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 48%
Win 8.1 0%
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HOW DOES IT RUN?
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Plugs into Mozilla Firefox
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USER ACTIONS
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Uninstall it 21%
Keep it 79%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
49.86% |
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| Windows 10 |
34.80% |
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| Windows Vista |
11.40% |
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| Windows XP |
3.92% |
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| Windows Server 2003 |
0.03% |
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Which OS releases does it run on? |
| Windows 7 Home Premium |
38.79% |
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| Windows 10 Home |
16.94% |
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| Windows Vista Home Premiu... |
9.60% |
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| Windows 8.1 |
9.30% |
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| Windows 7 Professional |
5.89% |
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| Microsoft Windows XP |
3.83% |
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Geography
70.89% of installs come from the United States
Which countries install it?
| United States |
70.89% |
| United Kingdom |
7.99% |
| Canada |
3.53% |
| Germany |
2.24% |
| Netherlands |
1.82% |
| Australia |
1.51% |
| France |
1.32% |
| Brazil |
1.05% |
| Italy |
0.97% |
| Spain |
0.82% |
| India |
0.67% |
| Belgium |
0.66% |
| Japan |
0.63% |
| Norway |
0.46% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
45.09% |
|
| Hewlett-Packard |
22.28% |
|
| Acer |
13.42% |
|
| Toshiba |
7.44% |
|
| ASUS |
4.31% |
|
| Lenovo |
3.54% |
|
| GIGABYTE |
1.84% |
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| Samsung |
0.84% |
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| Intel |
0.75% |
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| American Megatrends |
0.50% |
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Common models |
| Dell XPS 8300 |
3.97% |
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| Dell Inspiron 1545 |
3.44% |
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| Dell Inspiron N5110 |
2.92% |
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| Dell Inspiron 530 |
2.66% |
|
| HP Pavilion dv6 Notebook ... |
2.48% |
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| HP Pavilion dv7 Notebook ... |
2.44% |
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About McAfee
McAfee, a subsidiary of Intel Corporation, is a dedicated security technology company that delivers proactive solutions and services to help secure systems, networks, and mobile devices.
Publisher URL: www.mcafee.com