84,488,480 programs installed

Should I remove MadCaps?

What percent of users and experts removed it?
62% remove it38% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #34,006
United States Rank #33,287
Reach 0.0036%
Lifespan of installation (until removal)
< 22.20 days
654.83 days >
Average installed length: 344.06 days



Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named madcaps.exe. Many users end up uninstalling this after less than a month of it being installed. The setup package generally installs about 23 files and is usually about 8.46 MB (8,873,225 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 7. While about 42% of users of MadCaps come from the United States, it is also popular in Indonesia and Germany.
  • Malware detected in the program
  • Adds a background Windows Service
  • Known to reinstall itself
  • The wisdom of the experts agree, if you don't use it you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in MadCaps.
madcaps.exe (8560e1cdcc32ebcf15b12b5f20a49881) has been flagged by the following 6 scanners:
Anti-Virus softwareVersionDetection
Clam AntiVirus 0.98/18155 Win.Trojan.Agent-280386
Jiangmin KV131024 TrojanDownloader.Agent.dfrh
McAfee 5600.7237 Artemis!8560E1CDCC32
McAfee-GW-Edition 7.7237 Artemis!8560E1CDCC32
TrendMicro-HouseCall 7.2.297 TROJ_GEN.F47V0707
Vba32 AntiVirus Worm.Qvod

Program detailsProgram details

Installation folder: C:\Program Files\madcaps
Uninstaller: C:\Program Files\MadCaps\UNWISE.EXE C:\Program Files\MadCaps\INSTALL.LOG
(Wise Installer is used for installing and uninstalling this software.)
Estimated size: 8.46 MB

Program filesFiles installed by MadCaps

Program executable:madcaps.exe (Malware detected)
Name:Mad Caps
Path:C:\Program Files\madcaps\madcaps.exe
Additional files:
  • unins000.exe - Inno Setup (Uninstaller)
  • madcapsres.dll
  • core.dll
  • crash.dll
  • dsetup.dll (by Microsoft) - Microsoft® DirectX for Windows® 95 and 98 (Direct driver preloader)
  • file.dll
  • fmod.dll (by Firelight Technologies Pty, Ltd) - FMOD
  • gfx2d.dll
  • gfx2d_dd7.dll
  • gfx2d_dx8.dll
  • gfx2d_ogl.dll
  • imglib.dll
  • jpeg.dll
  • logger.dll
  • MAIN.exe (by Igor Pavlov) - 7-Zip (7z SFX)
  • net.dll
  • snd.dll
  • snd_fmod.dll
  • ui.dll
  • uninstall.exe - Setup Factory 7.0 Runtime (Setup Application)

Program behaviorsBehaviors exhibited

Scheduled Task
  • UNWISE.EXE is scheduled as a task with the class '{F71A9918-1861-4EFE-AE94-530BDDE46DD4}' (runs on registration).
  • UNWISE.EXE runs as a service named 'Browser System Enahncer' (671c50b0).
2 Windows Firewall Allowed Programs
  • UNWISE.EXE is added as a firewall exception for 'C:\Program Files1\Yahoo!\MESSEN~1\UNWISE.EXE'.
  • unins000.exe is added as a firewall exception for 'C:\Program Files\Lavalys\EVEREST Home Edition\unins000.exe'.

How do I remove MadCaps?

You can uninstall MadCaps from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program MadCaps, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove MadCaps.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

Win 7 (SP1) 44%
Win XP 1%
Windows Service? Yes
(Installs a service)
Uninstall it 62%
Keep it 38%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 66.67%
Windows 10 18.06%
Windows XP 9.72%
Windows Vista 5.56%
Which OS releases does it run on?
Windows 7 Ultimate 35.21%
Windows 7 Home Premium 14.08%
Windows 7 Professional 12.68%
Microsoft Windows XP 9.86%
Windows Vista Home Premiu... 5.63%
Windows 10 Home 2.82%

Distribution by countryGeography

41.86% of installs come from the United States
Which countries install it?
  United States 41.86%
  Indonesia 36.05%
  Germany 2.33%
  United Kingdom 2.33%
  Philippines 2.33%
  Saudi Arabia 2.33%
  Singapore 2.33%
  Australia 1.16%
  Canada 1.16%
  Spain 1.16%
  Israel 1.16%
  India 1.16%
  Iran 1.16%
  Italy 1.16%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 32.65%
Hewlett-Packard 20.41%
Dell 10.20%
ASUS 8.16%
American Megatrends 6.12%
Lenovo 4.08%
Sahara 4.08%
Toshiba 4.08%
Gateway 4.08%
Intel 2.04%
Common models
Micro-Star MS-7549 3.39%
Acer AOD270 3.39%
Acer AOD255E 1.69%
945GM 945GM001 1.69%
TOSHIBA Satellite P300 1.69%
TOSHIBA Satellite M305 1.69%


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