84,488,480 programs installed

Should I remove LabTechAD?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #18,027
United States Rank #9,685
Reach 0.0132%
Lifespan of installation (until removal)
< 17.58 days
518.65 days >
Average installed length: 272.51 days


1.0.0 100.00%

Other programs by LabTech Software



LabTechAD is a software program developed by LabTech Software. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named javaws.exe. The setup package generally installs about 57 files and is usually about 2.4 MB (2,513,920 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 91% of users of LabTechAD come from the United States, it is also popular in United Kingdom and Canada.

Program detailsProgram details

Installation folder: C:\windows\ltsvc
Uninstaller: MsiExec.exe /I{3F460D4C-D217-46B4-80B6-B5ED50BD7CF5}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.4 MB
Language: English (United States)

Program filesFiles installed by LabTechAD

Program executable:javaws.exe
Name:Java(TM) Platform SE 8 U60
Java(TM) Web Start Launcher
Path:C:\Program Files\java\jre1.8.0_60\bin\javaws.exe
Additional files:
  • interfaces.dll - LabTech MSP (LabTech Interfaces)
  • ltsvc.exe - LabTech Service
  • lttray.exe - LabTech Tray

Program behaviorsBehaviors exhibited

  • ltsvc.exe runs as a service named 'ASK4MSP Monitoring Service' (LTService) "ASK4MSP Monitoring Service. This connects this computer to the main database for monitoring and maintenance. Stopping or disabling this service will disconnect you from the monitor services, this might be against your companies policy. This is not Spyware and was installed by your IT department.".
Startup File (All Users Run)
  • lttray.exe is loaded in the all users (HKLM) registry as a startup file name 'LabTech Tray Icon' which loads as C:\WINDOWS\LTsvc\LTTray.exe.
2 Windows Firewall Allowed Programs
  • ltsvc.exe is added as a firewall exception for 'C:\WINDOWS\LTsvc\LTSVC.exe'.
  • lttray.exe is added as a firewall exception for 'C:\WINDOWS\LTsvc\LTTray.exe'.

How do I remove LabTechAD?

You can uninstall LabTechAD from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program LabTechAD, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove LabTechAD.

Win 7 (SP1) 72%
Win 7 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 72.80%
Windows 10 26.05%
Windows Vista 0.77%
Windows XP 0.38%
Which OS releases does it run on?
Windows 7 Professional 67.31%
Windows 10 Pro 8.08%
Windows 8.1 Pro 4.62%
Windows 8.1 3.85%
Windows 7 Home Premium 2.31%
Windows 8.1 Pro with Medi... 2.31%

Distribution by countryGeography

90.54% of installs come from the United States
Which countries install it?
  United States 90.54%
  United Kingdom 2.36%
  Canada 1.65%
  Australia 1.42%
  New Zealand 0.71%
  Netherlands 0.47%
  South Africa 0.47%
  Belgium 0.24%
  Germany 0.24%
  Ireland 0.24%
  India 0.24%
  Panama 0.24%
  Philippines 0.24%
  PR 0.24%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 53.20%
Hewlett-Packard 31.53%
Lenovo 7.88%
Intel 2.96%
ASUS 1.48%
Acer 0.99%
Samsung 0.99%
Common models
Dell OptiPlex 390 6.25%
Dell OptiPlex 3020 5.11%
Dell OptiPlex 7010 3.41%
Dell Latitude E6420 2.84%
Dell OptiPlex 380 2.84%
HP ProDesk 600 G1 TWR 2.84%


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