84,488,480 programs installed

Should I remove Jump Desktop Connect?

What percent of users and experts removed it?
1% remove it99% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #44,710
United States Rank #29,687
Reach 0.0019%
Lifespan of installation (until removal)
< 26.06 days
210.53 days >
Average installed length: 110.62 days


VersionDistribution 2.70% 2.70% 40.54% 5.41% 27.03% 2.70% 2.70% 16.22%

Jump Desktop Connect

Remove Jump Desktop Connect
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Jump Desktop Connect is a software program developed by Phase Five Systems. The most common release is, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 30 files and is usually about 57.23 MB (60,004,810 bytes). The installed file JumpUpdater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 79% of users of Jump Desktop Connect come from the United States, it is also popular in United Kingdom and Singapore.

Program detailsProgram details

URL: jumpdesktop.com
Help link: support.jumpdesktop.com
Installation folder: C:\Program Files\Phase Five Systems\Jump Desktop Connect\\
Uninstaller: MsiExec.exe /X{305E5A9D-7008-4F53-81C2-938751D170BC}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 57.23 MB
Language: English (United States)

Program filesFiles installed by Jump Desktop Connect

  • ConfigurationWizard.exe - Jump Desktop Connect
  • JumpConnect.exe
  • JumpUpdater.exe - JumpUpdater © Phase Five Systems, 2015
  • icudt54.dll (by The ICU Project) - International Components for Unicode (ICU Data DLL)
  • icuin54.dll (by The ICU Project) - ICU I18N DLL
  • icuuc54.dll - ICU Common DLL
  • libeay32.dll (by The OpenSSL Project, http://www.openssl.org/) - The OpenSSL Toolkit (OpenSSL Shared Library)
  • ssleay32.dll (by The OpenSSL Project, http://www.openssl.org/)
  • Qt5Core.dll (by The Qt Company Ltd) - Qt5 (C++ application development framework.)
  • Qt5Gui.dll (by The Qt Company Ltd)
  • Qt5Multimedia.dll
  • Qt5MultimediaWidgets.dll
  • Qt5Network.dll
  • Qt5OpenGL.dll
  • Qt5Positioning.dll
  • Qt5PrintSupport.dll
  • Qt5Qml.dll
  • Qt5Quick.dll
  • Qt5Sensors.dll
  • Qt5Sql.dll
  • Qt5Svg.dll
  • Qt5WebChannel.dll
  • Qt5WebKit.dll
  • Qt5WebKitWidgets.dll
  • Qt5Widgets.dll

Program behaviorsBehaviors exhibited

  • JumpConnect.exe runs as a service named 'Jump Desktop Connect Service' (JumpConnect) "Enables remote access to your PC".
Startup File (User Run)
  • JumpConnect.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Jump Connect' and executes as "C:\Program Files\Phase Five Systems\Jump Desktop Connect\\JumpConnect.exe" --minimized.
Windows Firewall Allowed Program
  • JumpConnect.exe is added as a firewall exception for 'C:\Program Files\Phase Five Systems\Jump Desktop Connect\\JumpConnect.exe'.

How do I remove Jump Desktop Connect?

Quickly and completely remove Jump Desktop Connect from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall Jump Desktop Connect from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Jump Desktop Connect, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Jump Desktop Connect.

Win 10 70%
Win XP 3%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 1%
Keep it 99%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 70.27%
Windows 7 27.03%
Windows XP 2.70%
Which OS releases does it run on?
Windows 10 Home 37.84%
Windows 10 Pro 29.73%
Windows 7 Professional 10.81%
Windows 7 Ultimate 8.11%
Windows 7 Home Premium 8.11%
Windows 8.1 Pro 2.70%

Distribution by countryGeography

78.95% of installs come from the United States
Which countries install it?
  United States 78.95%
  United Kingdom 7.02%
  Singapore 1.75%
  Thailand 1.75%
  Switzerland 1.75%
  Russia 1.75%
  Sweden 1.75%
  Austria 1.75%
  Japan 1.75%
  Canada 1.75%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 26.09%
Dell 17.39%
Intel 8.70%
Toshiba 8.70%
Acer 8.70%
American Megatrends 4.35%
ASUS 4.35%
MSI 4.35%
Lenovo 4.35%
Alienware 4.35%
Sony 4.35%
Common models
TOSHIBA Satellite Radius ... 3.85%
TOSHIBA dynabook T451/34E... 3.85%
Sony VPCEH3B1E 3.85%
MSI MS-7850 3.85%
MSI MS-7593 3.85%
Microsoft Corporation Sur... 3.85%


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