84,488,480 programs installed

Should I remove Jump Desktop?

What percent of users and experts removed it?
3% remove it97% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #12,547
United States Rank #7,872
Reach 0.0253%
Lifespan of installation (until removal)
< 17.46 days
515.03 days >
Average installed length: 270.61 days


VersionDistribution 1.20% 0.40%
3.3.8 13.03%
3.3.6 0.20%
3.3.5 20.24%
3.3.4 3.41%
3.3.3 16.23%
3.3.1 13.03%
3.2.5 28.46%
3.2.4 0.60%
3.2.1 1.20%
3.1.6 0.40%
3.0.10 0.80%
3.0.8 0.80%

Typically installed together

Jump Desktop


Jump Desktop is a software program developed by Phase Five Systems. The most common release is 3.2.5, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named JumpDesktop.exe. The setup package generally installs about 41 files and is usually about 9.35 MB (9,801,118 bytes). The installed file JumpUpdater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 77% of users of Jump Desktop come from the United States, it is also popular in United Kingdom and Germany.

Program detailsProgram details

URL: www.jumpdesktop.com
Installation folder: C:\Program Files\Jump Desktop\
Uninstaller: MsiExec.exe /I{CAFC9C62-7C33-44C1-B317-F94287756CAA}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 9.35 MB
Language: English (United States)

Program filesFiles installed by Jump Desktop

Program executable:JumpDesktop.exe
Name:Jump Desktop
Path:C:\Program Files\Jump Desktop\JumpDesktop.exe
(From the publisher) “Jump Desktop is a remote desktop app that lets you securely connect to any computer in the world. Automatic configuration and discovery of your computer is quick, simple and doesn't require networking knowledge. You'll...”
Additional files:
  • JumpCommon.dll - Jump Desktop (Jump Desktop Common Library)
  • JumpDesktop.exe
  • JumpService.exe - Jump Desktop Service
  • JumpUpdater.exe - JumpUpdater 3.3.5 © Phase Five Systems, Inc, 2013
  • JumpWinClient.exe - Jump Desktop Viewer
  • JumpWizard.exe - Jump Desktop Wizard
  • Interop.NetFwTypeLib.dll - Assembly imported from type library 'NetFwTypeLib'.
  • Interop.MSTSCLib.dll - Assembly imported from type library 'MSTSCLib'.
  • crypto.dll (by The Legion of the Bouncy Castle) - Bouncy Castle for .NET (BouncyCastle.Crypto)
  • vncviewer.exe (by TightVNC Group) - TightVNC Win32 Viewer (vncviewer)
  • LidorSystems.IntegralUI.Lists.ListBox.DLL (by Lidor Systems) - IntegralUI ListBox (LidorSystems IntegralUI ListBox control)
  • LidorSystems.IntegralUI.Lists.DLL (by Lidor Systems) - IntegralUI Lists (Lidor Systems IntegralUI Lists Class Library)
  • JumpNetwork.dll - Jump Desktop Network Library
  • LidorSystems.IntegralUI.DLL - IntegralUI (Lidor Systems IntegralUI Class Library)

Program behaviorsBehaviors exhibited

  • JumpService.exe runs as a service named 'Jump Desktop Service' (JumpDesktop) "Allows remote access to your PC".
Startup File (User Run)
  • JumpDesktop.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Jump Desktop' and executes as C:\Program Files\Jump Desktop\JumpDesktop.exe autorun.
3 Windows Firewall Allowed Programs
  • JumpWinClient.exe is added as a firewall exception for 'C:\Program Files\Jump Desktop\JumpWinClient.exe'.
  • JumpService.exe is added as a firewall exception for 'C:\Program Files\Jump Desktop\JumpService.exe'.
  • JumpDesktop.exe is added as a firewall exception for 'C:\Program Files\Jump Desktop\JumpDesktop.exe'.
Network connections
  • JumpService.exe connects to pb-in-f125.1e100.net ( port 443).

Program resource utilizationResource utilization averages

Memory:25.78 MB
21.09 MB average
Total CPU:0.0000745544%
0.031193% average
Kernel CPU:0.00002637%
0.016088% average
User CPU:0.00004819%
0.015104% average
CPU cycles/sec:92,900
8,062,084 average
I/O reads/min:56 Bytes
435.61 KB average
I/O writes/min:26 Bytes
105.02 KB average

How do I remove Jump Desktop?

You can uninstall Jump Desktop from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Jump Desktop, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Jump Desktop.

Win 7 (SP1) 60%
Win Vista 0%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 3%
Keep it 97%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 62.32%
Windows 10 29.66%
Windows XP 4.41%
Windows Vista 3.61%
Which OS releases does it run on?
Windows 7 Home Premium 29.72%
Windows 7 Professional 16.47%
Windows 7 Ultimate 12.85%
Windows 8.1 Pro 5.82%
Windows 8.1 5.22%
Microsoft Windows XP 4.42%

Distribution by countryGeography

77.18% of installs come from the United States
Which countries install it?
  United States 77.18%
  United Kingdom 4.65%
  Germany 2.47%
  Canada 1.89%
  Australia 1.16%
  France 1.16%
  Italy 0.87%
  Netherlands 0.87%
  Spain 0.87%
  Japan 0.87%
  Brazil 0.58%
  Singapore 0.44%
  Sweden 0.44%
  Iran 0.44%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 27.27%
Hewlett-Packard 24.24%
Acer 11.45%
ASUS 7.74%
Toshiba 6.73%
Lenovo 4.38%
Intel 3.70%
Samsung 3.70%
Apple 1.35%
Sony 1.35%
Common models
HP Pavilion dv6 Notebook ... 5.13%
Dell OptiPlex 790 3.21%
HP Pavilion g6 Notebook P... 2.56%
Dell OptiPlex 9010 2.56%
LENOVO 20211 1.92%
TOSHIBA Satellite P755 1.92%


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