84,488,480 programs installed

Should I remove InstantSupport?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #37,591
United States Rank #20,241
Reach 0.0029%
Lifespan of installation (until removal)
< 1.76 days
52.06 days >
Average installed length: 27.35 days

Versions

VersionDistribution
1.0.24.5 1.75%
1.0.21.3 1.75%
1.0.19.7 1.75%
1.0.19.4 8.77%
1.0.19.1 3.51%
1.0.17.5 1.75%
1.0.16.7 1.75%
1.0.14.5 40.35%
1.0.14.1 5.26%
1.0.10.9 10.53%
1.0.10.5 1.75%
1.0.10.1 14.04%
1.0.9.3 7.02%

InstantSupport

Overview

InstantSupport is a software program developed by Installer Technology. The most common release is 1.0.14.5, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. The primary executable is named instantsupport.exe. The setup package generally installs about 5 files and is usually about 6.73 MB (7,052,307 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). Most users that have installed this software come from the United States.

Program detailsProgram details

Installation folder: C:\Program Files\instantsupport
Uninstaller: C:\Program Files\InstantSupport\uninstall.exe
Estimated size: 6.73 MB

Program filesFiles installed by InstantSupport

Program executable:instantsupport.exe
Name:InstantSupport
InstantSupport Tray Window
Path:C:\Program Files\instantsupport\instantsupport.exe
MD5:a1cca2b123c133d923e8c15686a65b65
Additional files:
  • helper.exe - PCAcceleratePro (PCAcceleratePro Uninstall Component)
  • InstantSupport.dll - Instant Support (InstantSupport Desk Band)
  • InstantSupport64.dll
  • uninstall.exe - InstantSupport

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • InstantSupport.exe is loaded in the all users (HKLM) registry as a startup file name 'InstantSupport' which loads as "C:\Program Files\InstantSupport\InstantSupport.exe" -startup.

How do I remove InstantSupport?

You can uninstall InstantSupport from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program InstantSupport, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove InstantSupport.

OS VERSIONS
Win 10 77%
Win Vista (SP2) 4%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 77.19%
Windows 7 19.30%
Windows Vista 3.51%
Which OS releases does it run on?
Windows 10 Home 61.40%
Windows 7 Home Premium 19.30%
Windows 8.1 12.28%
Windows 10 Pro 3.51%
Windows Vista Home Premiu... 1.75%
Windows Vista Business 1.75%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 52.83%
Dell 13.21%
Toshiba 9.43%
ASUS 7.55%
Lenovo 7.55%
Acer 5.66%
Sony 1.89%
Gateway 1.89%
Common models
HP HP 15 Notebook PC 7.14%
TOSHIBA Satellite C55-B 5.36%
HP-Pavilion AV019AA-ABA p... 3.57%
HP 15 Notebook PC 3.57%
HP Pavilion g6 Notebook P... 3.57%
LENOVO IdeaCentre K330B 1.79%

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