84,488,480 programs installed

Should I remove Instant Housecall?

What percent of users and experts removed it?
12% remove it88% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #15,282
United States Rank #8,018
Reach 0.0183%
Lifespan of installation (until removal)
< 8.88 days
261.85 days >
Average installed length: 137.58 days


VersionDistribution 9.30% 43.94% 21.97% 20.56% 1.69% 1.69% 0.56% 0.28%

Instant Housecall

Remove Instant Housecall
Powered by Reason Antivirus

What is Instant Housecall?  (from the publisher)

Instant Housecall is a fast, easy remote access program that lets you offer remote support through firewalls. You can transfer files, and easily view and control the remote desktop. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be connected instantly, and you can provid...  Read more


The most common release is, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program. The primary executable is named InstantHousecall.exe. The setup package generally installs about 22 files and is usually about 2.92 MB (3,056,640 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 92% of users of Instant Housecall come from the United States, it is also popular in Canada and United Kingdom.

Program detailsProgram details

URL: www.instanthousecall.com
Installation folder: C:\Program Files\instant housecall
Uninstaller: MsiExec.exe /I{7DE870D3-5C77-4579-AE7A-1B8B81C269E4}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.92 MB
Language: English (United States)

Program filesFiles installed by Instant Housecall

Program executable:InstantHousecall.exe
Name:Instant Housecall
Instant Housecall - Remote Support
Path:C:\Program Files\Instant Housecall\InstantHousecall.exe
Additional files:
  • hookldr.exe - Instant Housecall (Instant Housecall - Remote Support)
  • instanthousecall.dll - InstantHousecall DLL
  • instanthousecall.exe
  • menuextension32.dll - MenuExtension dll
  • menuextension64.dll
  • screenhooks32.dll
  • screenhooks64.dll
  • vsocket.dll - vsocket DLL
  • Win8APIDll.dll - Instant Housecall helper DLL
  • libeay32.dll (by The OpenSSL Project, http://www.openssl.org/) - The OpenSSL Toolkit (OpenSSL Shared Library)
  • ssleay32.dll (by The OpenSSL Project, http://www.openssl.org/)

Program behaviorsBehaviors exhibited

2 Context Menu Handlers
  • MenuExtension64.dll added to Windows Explorer under the name 'Instant Housecall' with a class of {F5CC79AD-5695-4db5-9669-4231686B4B84}.
  • menuextension32.dll added to Windows Explorer under the name 'Instant Housecall' with a class of {F5CC79AD-5695-4db5-9669-4231686B4B84}.
  • InstantHousecall.exe runs as a service named 'Instant Housecall Service' (IHCserver) "Instant Housecall Service".
Startup File (All Users Run)
  • InstantHousecall.exe is loaded in the all users (HKLM) registry as a startup file name 'ihccontrol' which loads as C:\Program Files\Instant Housecall\InstantHousecall.exe -controlservice -slave -nosplash -autorun.

How do I remove Instant Housecall?

Quickly and completely remove Instant Housecall from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall Instant Housecall from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Instant Housecall, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Instant Housecall.

Win 7 (SP1) 52%
Win XP 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 12%
Keep it 88%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 53.80%
Windows 10 33.80%
Windows Vista 8.17%
Windows XP 4.23%
Which OS releases does it run on?
Windows 7 Home Premium 36.00%
Windows 7 Professional 12.86%
Windows 10 Home 12.00%
Windows 8.1 11.43%
Windows Vista Home Premiu... 6.00%
Microsoft Windows XP 4.29%

Distribution by countryGeography

91.67% of installs come from the United States
Which countries install it?
  United States 91.67%
  Canada 6.21%
  United Kingdom 1.42%
  Belgium 0.18%
  Australia 0.18%
  DK 0.18%
  South Africa 0.18%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 39.46%
Dell 30.65%
Acer 11.11%
Toshiba 8.43%
ASUS 6.90%
Lenovo 1.53%
Compaq 0.38%
Common models
HP Pavilion g6 Notebook P... 4.97%
HP 2000 Notebook PC 3.11%
Dell Inspiron 3847 2.48%
ASUS All Series 2.48%
Dell Inspiron 560 2.48%
HP Pavilion dv6 Notebook ... 2.48%


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