82,399,351 programs installed

Should I remove IMS Telephone On-Hold Player?

What percent of users and experts removed it?
26% remove it74% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #42,909
United States Rank #33,245
Reach 0.0022%
Lifespan of installation (until removal)
< 76.97 days
620.06 days >
Average installed length: 325.79 days


4.22 41.94%

Other programs by NCH Software

IMS Telephone On-Hold Player

What is IMS Telephone On-Hold Player?

The software may bundle additional potentially unwanted toolbars. - "During installation of this download you will be given the option to install closely related programs from the NCH Software suite. These are optional and you can select what you want depending on your requirements."

About  (from NCH Software)

This software mixes and plays music and messages to your callers while they are on-hold or being transferred. One of the main advantages of using a computer is automation (eg. date sensitive messages) and easy user control over messages. On hold software gives you complete control over your messages and access to state...  Read more


Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is ims.exe. The software installer includes 6 files and is usually about 3.55 MB (3,719,816 bytes).

Program detailsProgram details

URL: www.nch.com.au/ims/index.html
Installation folder: C:\Program Files\NCH Swift Sound\IMS
Uninstaller: C:\Program Files\NCH Swift Sound\IMS\uninst.exe
Estimated size: 3.55 MB

Program filesFiles installed by IMS Telephone On-Hold Player

Program executable:ims.exe
IMS Telephone On-Hold Player
Path:C:\Program Files\nch software\ims\ims.exe
Additional files:
  • imssetup_v4.20.exe - IMS Telephone On-Hold Player
  • imssetup_v4.21.exe
  • uninst.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • ims.exe is scheduled as a task with the class '{700B9C8A-2180-48D8-9E69-14CD60CF1CDA}' (runs on registration).
  • ims.exe runs as a service named 'IMS Telephone On-Hold Player' (IMSService) "Allows IMS Telephone On-Hold Player to run in the background if required.".
Startup File (All Users Run)
  • ims.exe is loaded in the all users (HKLM) registry as a startup file name 'IMS' which loads as "C:\Program Files\NCH Software\IMS\ims.exe" -logon.

How do I remove IMS Telephone On-Hold Player?

Quickly and completely remove IMS Telephone On-Hold Player from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall IMS Telephone On-Hold Player from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program IMS Telephone On-Hold Player, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove IMS Telephone On-Hold Player.

Win 7 (SP1) 52%
Win XP 3%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 26%
Keep it 74%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 54.84%
Windows 8 32.26%
Windows XP 9.68%
Windows Vista 3.23%
Which OS releases does it run on?
Windows 7 Ultimate 25.81%
Windows 7 Home Premium 19.35%
Windows 8 16.13%
Windows 7 Professional 9.68%
Microsoft Windows XP 9.68%
Windows 10 Pro 6.45%

Distribution by countryGeography

56.10% of installs come from the United States
Which countries install it?
  United States 56.10%
  Iran 9.76%
  Germany 9.76%
  Australia 4.88%
  France 2.44%
  Philippines 2.44%
  Netherlands 2.44%
  JO 2.44%
  Egypt 2.44%
  Italy 2.44%
  Hungary 2.44%
  United Kingdom 2.44%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 27.59%
Medion 13.79%
Dell 13.79%
Intel 10.34%
Toshiba 10.34%
Lenovo 6.90%
Sahara 3.45%
American Megatrends 3.45%
ASUS 3.45%
Common models
MEDION H61H2-LM3 17.39%
HP Pavilion dv7 Notebook ... 8.70%
LENOVO 334727G 4.35%
LENOVO 0967B5U 4.35%
Unknow Unknow 4.35%
TOSHIBA Satellite P850 4.35%

About NCH Software

NCH is a software development company tat primarily sells to individuals via their website.
Publisher URL: www.nchsoftware.com


user comment
No one has commented yet. Help others learn more about this software, share your comments.