Should I remove IBM My Help?

Versions

Version	Distribution
1.11.8	8.70%
1.10.13	4.35%
1.10.12	4.35%
1.9.11	4.35%
1.9.10	4.35%
1.9.8	4.35%
1.9.6	4.35%
1.8.14	4.35%
1.7.8	39.13%
1.6.4	4.35%
1.4.69	4.35%
1.4.33	8.70%
1.4.21	4.35%

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• IBMStorageManagerProfiler Server
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• IBM U2 SBClient
• Access ThinkPad
• IBM Netezza ODBC Driver
• MPIO Device Specific Module DSM
• IBM Tivoli Endpoint Manager for Remote Control - Target
• IBM Web services component

from IBM

Remove IBM My Help

IBM My Help is a software program developed by IBM. The most common release is 1.7.8, with over 98% of all installations currently using this version. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named MyHelp.exe. The setup package generally installs about 4 files and is usually about 2.4 MB (2,514,079 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. While about 94% of users of IBM My Help come from the United States, it is also popular in Italy and Japan.

URL: www.ibm.com/account/us/en

Installation folder: C:\Program Files\IBM\My Help

Uninstaller: "C:\Program Files\InstallShield Installation Information\{DFF415AC-3883-4338-9365-DDCB74A0CFBA}\setup.exe" -runfromtemp -l0x0409 -removeonly

Estimated size: 2.4 MB

Language: English (United States)

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8/10: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program IBM My Help, click it, and then do one of the following:
• Windows Vista/7/8/10: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove IBM My Help.

OS VERSIONS Win 7 (SP1) 70% Win 10 4%

USER ACTIONS Uninstall it 12% Keep it 88%

US RANK #36,294

Which Windows OS versions does it run on?

United States	93.55%
Italy	3.23%
Japan	3.23%

What PC manufacturers (OEMs) have it installed?

International Business Machines (IBM) manufactures computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.

Publisher URL: www.ibm.com

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