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Should I remove Hercules HD Exchange?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
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How common is it?
Global Rank #36,734
Reach 0.0030%


VersionDistribution 51.67% 6.67% 38.33% 3.33%

Hercules HD Exchange


Hercules HD Exchange is a program developed by Hercules. The most used version is, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 63 files and is usually about 51.43 MB (53,932,843 bytes). libupdate.dll is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 49% of users of Hercules HD Exchange come from France, it is also popular in the United States and Netherlands.

Program detailsProgram details

Installation folder: C:\Program Files\Hercules\Hercules HD Exchange
Uninstaller: C:\Program Files\InstallShield Installation Information\{4622B670-F540-4985-9B43-C52A4FF00E25}\setup.exe -runfromtemp -l0x0007 -removeonly
Estimated size: 51.43 MB
Language: German

Program filesFiles installed by Hercules HD Exchange

  • highgui110.dll - Open Source Computer Vision Library. (Small GUI & Video library for OpenCV samples)
  • highgui110_64.dll
  • cv110.dll - Open Source Computer Vision Library (The vision component of OpenCV)
  • cv110_64.dll
  • cvaux110.dll - The exterimental OpenCV functions
  • cxcore110.dll - The core component of OpenCV
  • cxcore110_64.dll
  • NewSound.dll (by Guillemot) - Hercules Webcam Station Evolution (Hercules Webcam Station Evolution dll)
  • HWCmsgbx.dll (by Guillemot) - msgbx Dynamic Link Library
  • WebCamAudioProperties.dll - Web Cam Station2 & related (Audio Properties Dialog)
  • ControlUISkin2.dll - Hercules Xtra Controller (Hercules Xtra Controller Main Application)
  • FXCore.dll - Webcam Station Evolution (FXCore Dynamic Link Library)
  • libcmmn.dll - libcmmn Dynamic Link Library
  • libupdate.dll - libupdate Dynamic Link Library
  • libupdateARA.dll
  • libupdateDEU.dll
  • libupdateELL.dll
  • libupdateESP.dll
  • libupdateFRA.dll
  • libupdateITA.dll
  • libupdateNLD.dll
  • libupdatePLK.dll
  • libupdatePTB.dll
  • libupdateRUS.dll
  • libupdateTRK.dll
  • SkinPack.dll - SkinPack Dynamic Link Library
  • WebCamPropertyWindow.dll - Hercules Webcam property window GUI
  • WebCamUSBMonitor.dll - WebcamUSBMonitor Library
  • XtrCtrlEx.exe
  • XtrCtrlExDEU.dll
  • XtrCtrlExELL.dll
  • XtrCtrlExESP.dll
  • XtrCtrlExFRA.dll
  • XtrCtrlExITA.dll
  • XtrCtrlExNLD.dll
  • hdrvupd.exe
  • XtrCtrlExARA.dll

Program behaviorsBehaviors exhibited

Scheduled Task
  • hdrvupd.exe is scheduled as a task with the class '{4DAA337B-D9CD-4863-9EB6-CC63861E164C}' (runs on registration).
Scheduled Task (Boot/Login)
  • XtrCtrlEx.exe is automatically launched at startup through a scheduled task named CamserviceHDSunset_Reg_HKLMRun.
Startup File (All Users Run)
  • XtrCtrlEx.exe is loaded in the all users (HKLM) registry as a startup file name 'CamserviceHDSunset' which loads as C:\Program Files\Hercules\Hercules HD Sunset\XtrCtrlEx.exe /startup.
Windows Firewall Allowed Program
  • XtrCtrlEx.exe is added as a firewall exception for 'C:\Program Files\Hercules\Dualpix HD\XtrCtrlEx.exe'.

How do I remove Hercules HD Exchange?

You can uninstall Hercules HD Exchange from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Hercules HD Exchange, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Hercules HD Exchange.

Win 7 (SP1) 47%
Win 7 3%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 50.00%
Windows 10 35.00%
Windows Vista 8.33%
Windows XP 6.67%
Which OS releases does it run on?
Windows 7 Home Premium 33.33%
Windows 7 Ultimate 11.67%
Windows 8.1 11.67%
Windows 10 Home 8.33%
Microsoft Windows XP 6.67%
Windows 8.1 Pro 5.00%

Distribution by countryGeography

48.53% of installs come from France
Which countries install it?
  France 48.53%
  United States 23.53%
  Netherlands 8.82%
  Germany 8.82%
  Spain 4.41%
  Belgium 2.94%
  Jamaica 1.47%
  United Kingdom 1.47%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 28.95%
Hewlett-Packard 23.68%
Toshiba 13.16%
Dell 10.53%
American Megatrends 7.89%
ASUS 2.63%
Intel 2.63%
Medion 2.63%
Packard Bell 2.63%
Common models
Packard Bell imedia S3720 2.38%
MEDION MS-7797 2.38%
HP-Pavilion KQ538AA-ABF a... 2.38%


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