84,488,480 programs installed

Should I remove HP Touchpoint Analytics Client?

What percent of users and experts removed it?
3% remove it97% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #2,873
United States Rank #1,545
Reach 0.2073%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 10.13 days
298.70 days >
Average installed length: 156.95 days


VersionDistribution 99.19% 0.02% 0.49% 0.29%

HP Touchpoint Analytics Client


HP Touchpoint Analytics Client is a software program developed by HP. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named touchpointanalyticsclient.exe. The setup package generally installs about 20 files and is usually about 14.7 MB (15,414,470 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 82% of users of HP Touchpoint Analytics Client come from the United States, it is also popular in Italy and France.

Program detailsProgram details

Installation folder: C:\Program Files\HP\HP Touchpoint Analytics Client\
Uninstaller: C:\Program Files\HP\HP Touchpoint Analytics Client\TAInstaller.exe --uninstall --ignore-deployers --show-ui
Estimated size: 14.7 MB

Program filesFiles installed by HP Touchpoint Analytics Client

Program executable:touchpointanalyticsclient.exe
Name:HP Touchpoint Analytics Client
Path:C:\Program Files\hp\hp touchpoint analytics client\touchpointanalyticsclient.exe
Additional files:
  • TouchpointAnalyticsClientAPI.dll - HP Touchpoint Analytics Client API
  • TouchpointAnalyticsClientCommons.dll - HP Touchpoint Analytics Client
  • TouchpointAnalyticsClientService.exe - HP Touchpoint Analytics Client Service
  • TAInstaller.exe - HP Touchpoint Analytics Installer

Program behaviorsBehaviors exhibited

  • TouchpointAnalyticsClientService.exe runs as a service named 'HP Touchpoint Analytics' (HPTouchpointAnalyticsService) "Harvests telemetry information that is used by HP Touchpoint's analytical services".

How do I remove HP Touchpoint Analytics Client?

You can uninstall HP Touchpoint Analytics Client from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Touchpoint Analytics Client, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Touchpoint Analytics Client.

Win 10 88%
Win XP 0%
Windows Service? Yes
(Installs a service)
Uninstall it 3%
Keep it 97%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 88.39%
Windows 7 11.59%
Windows XP 0.02%
Which OS releases does it run on?
Windows 10 Home 67.72%
Windows 10 Pro 10.87%
Windows 7 Home Premium 6.15%
Windows 7 Professional 3.92%
Windows 8.1 3.89%
Windows 10 Home Single La... 3.38%

Distribution by countryGeography

82.38% of installs come from the United States
Which countries install it?
  United States 82.38%
  Italy 3.67%
  France 3.11%
  United Kingdom 2.69%
  Germany 1.63%
  Netherlands 1.61%
  Spain 0.87%
  Canada 0.37%
  Singapore 0.37%
  Norway 0.35%
  Australia 0.31%
  Belgium 0.27%
  Switzerland 0.27%
  DK 0.26%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 86.63%
Dell 5.11%
Acer 2.64%
ASUS 2.50%
Toshiba 1.17%
Lenovo 0.97%
Medion 0.22%
Samsung 0.19%
Common models
HP HP Notebook 18.35%
HP HP Pavilion Notebook 8.48%
HP 15 Notebook PC 4.43%
HP Pavilion 15 Notebook P... 3.72%
HP Pavilion g6 Notebook P... 3.34%
Hewlett-Packard p6-2120 3.05%


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