84,488,480 programs installed

Should I remove HP Connection Optimizer?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #9,132
United States Rank #4,583
Reach 0.0416%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)


VersionDistribution 21.25% 0.73% 1.71% 8.06% 0.61% 58.73% 4.88% 4.03%

HP Connection Optimizer


HP Connection Optimizer is a software program developed by HP. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named hpcommrecovery.exe. The setup package generally installs about 5 files and is usually about 5.18 MB (5,432,007 bytes). Relative to the overall usage of those who have this installed, most are running it on Windows 10. While about 90% of users of HP Connection Optimizer come from the United States, it is also popular in United Kingdom and Italy.

Program detailsProgram details

URL: www.HPInc..com
Installation folder: C:\Program Files\hpcommrecovery
Uninstaller: "C:\Program Files\InstallShield Installation Information\{6468C4A5-E47E-405F-B675-A70A70983EA6}\Setup.exe" -runfromtemp -l0x0409 -removeonly
Estimated size: 5.18 MB
Language: English (United States)

Program filesFiles installed by HP Connection Optimizer

Program executable:hpcommrecovery.exe
Path:C:\Program Files\hpcommrecovery\hpcommrecovery.exe
Additional files:
  • HPCommDevControl.dll (by Hewlett-Packard Company) - HPCommDevControl
  • LoadBalance.dll (by Hewlett-Packard Company) - LoadBalance
  • WiFiLib.dll - WiFiLib
  • metadata-10.5-1.0.json

Program behaviorsBehaviors exhibited

  • HPCommRecovery.exe runs as a service named 'HP Comm Recovery' (HP Comm Recover) "Check and recover devices".

How do I remove HP Connection Optimizer?

You can uninstall HP Connection Optimizer from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Connection Optimizer, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Connection Optimizer.

Windows Service? Yes
(Installs a service)
Uninstall it 7%
Keep it 93%

Distribution by countryGeography

90.25% of installs come from the United States
Which countries install it?
  United States 90.25%
  United Kingdom 2.83%
  Italy 1.71%
  Netherlands 1.12%
  France 0.67%
  Singapore 0.60%
  Australia 0.52%
  Belgium 0.30%
  Canada 0.30%
  DK 0.22%
  Spain 0.22%
  Portugal 0.22%
  Switzerland 0.15%
  Germany 0.15%


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