84,488,480 programs installed

Should I remove HCC!Hulp PC!OK Agent?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #43,746
Reach 0.0020%

Versions

VersionDistribution
v2.1.18 Build: 0 85.00%
v2.1.12 Build: 10 15.00%

HCC!Hulp PC!OK Agent

Overview

HCC!Hulp PC!OK Agent is a software program developed by HCC!Hulp. The most common release is v2.1.18 build: 0, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. The primary executable is named supportagent.exe. The setup package generally installs about 3 files and is usually about 4.47 MB (4,689,920 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 75% of users of HCC!Hulp PC!OK Agent come from Netherlands, it is also popular in the United States and Belgium.

Program detailsProgram details

Installation folder: C:\Program Files\SmartFix\SupportAgent_HCC\
Uninstaller: C:\Program Files\SmartFix\SupportAgent_HCC\SupportAgent.exe /remove
Estimated size: 4.47 MB

Program filesFiles installed by HCC!Hulp PC!OK Agent

Program executable:supportagent.exe
Name:SMARTsupport
SMARTsupport Agent
Path:C:\Program Files\smartfix\supportagent_hcc\supportagent.exe
MD5:2fcb15dd8f9e0b275505643aecf26873

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • SupportAgent.exe is loaded in the all users (HKLM) registry as a startup file name 'SupportAgent_HCC' which loads as "C:\Program Files\SmartFix\SupportAgent_HCC\SupportAgent.exe".

How do I remove HCC!Hulp PC!OK Agent?

You can uninstall HCC!Hulp PC!OK Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HCC!Hulp PC!OK Agent, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HCC!Hulp PC!OK Agent.

OS VERSIONS
Win 7 (SP1) 55%
Win XP 10%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 55.00%
Windows 10 22.50%
Windows Vista 12.50%
Windows XP 10.00%
Which OS releases does it run on?
Windows 7 Home Premium 37.50%
Windows Vista Home Premiu... 12.50%
Windows 7 Professional 10.00%
Microsoft Windows XP 10.00%
Windows 10 Home 10.00%
Windows 8.1 5.00%

Distribution by countryGeography

75.00% of installs come from Netherlands
Which countries install it?
  Netherlands 75.00%
  United States 15.91%
  Belgium 6.82%
  Germany 2.27%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 24.24%
Hewlett-Packard 21.21%
ASUS 12.12%
Medion 9.09%
Intel 6.06%
Dell 6.06%
Toshiba 6.06%
MSI 6.06%
Sony 3.03%
GIGABYTE 3.03%
American Megatrends 3.03%
Common models
ASUS All Series 6.25%
TOSHIBA SATELLITE C670-1D... 3.13%
TOSHIBA Satellite A300 3.13%
Acer Veriton X6610G 3.13%
Acer Aspire X1700 3.13%
Acer Aspire V3-771 3.13%

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