84,488,480 programs installed

Should I remove FedEx Desktop Customer Tools?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #39,481
United States Rank #21,704
Reach 0.0026%


2609.0.0.1 41.18%
2608.1.0.2 39.22%
2602.0.0.1 15.69%
2510.0.0.4 1.96%
2510.0.0.2 1.96%

FedEx Desktop Customer Tools

What is FedEx Desktop Customer Tools?  (from FedEx)

FedEx Desktop monitors shipment status and sends notifications directly to your desktop. If you regularly track shipments and need to frequently check their status, FedEx Desktop is your solution. Best of all, it's easy to install and simple to use!


FedEx Desktop Customer Tools is a software program developed by FedEx. The most common release is 2609.0.0.1, with over 98% of all installations currently using this version. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 99% of users of FedEx Desktop Customer Tools come from the United States, it is also popular in Canada.

Program detailsProgram details

URL: www.fedex.com/fxct
Uninstaller: rundll32.exe dfshim.dll,ShArpMaintain FedEx Web Tools.application, Culture=neutral, PublicKeyToken=75fb6582fbc8ec10, processorArchitecture=msil

How do I remove FedEx Desktop Customer Tools?

You can uninstall FedEx Desktop Customer Tools from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program FedEx Desktop Customer Tools, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove FedEx Desktop Customer Tools.

Win 7 (SP1) 57%
Win XP 6%
Uninstall it 9%
Keep it 91%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 56.86%
Windows 10 27.45%
Windows Vista 9.80%
Windows XP 5.88%
Which OS releases does it run on?
Windows 7 Professional 30.00%
Windows 7 Home Premium 22.00%
Windows 10 Home 10.00%
Windows 8.1 8.00%
Windows Vista Home Premiu... 6.00%
Windows 8.1 Pro 6.00%

Distribution by countryGeography

98.88% of installs come from the United States
Which countries install it?
  United States 98.88%
  Canada 1.12%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 43.48%
Hewlett-Packard 30.43%
Acer 6.52%
Lenovo 6.52%
Toshiba 2.17%
Sony 2.17%
ASUS 2.17%
Apple 2.17%
Common models
HP Compaq 6200 Pro SFF PC 4.08%
Hewlett-Packard p6-2007c 2.04%
HP ProBook 4730s 2.04%
HP Pavilion g7 Notebook P... 2.04%
Dell Vostro 270 2.04%
Dell Vostro 200 2.04%


user comment
No one has commented yet. Help others learn more about this software, share your comments.