84,488,480 programs installed

Should I remove Epson Customer Research Participation?

What percent of users and experts removed it?
66% remove it34% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #6,468
United States Rank #22,455
Reach 0.0690%
Lifespan of installation (until removal)
< 22.06 days
650.79 days >
Average installed length: 341.94 days


1.70.0000 37.35%
1.61.0000 29.49%
1.60.0000 3.31%
1.51.0000 18.90%
1.50.0000 1.91%
1.40.0000 5.44%
1.30.0000 2.94%
1.11.0000 0.07%
1.10.0000 0.44%
1.00.0000 0.15%

Other programs by EPSON

Epson Customer Research Participation

What is Epson Customer Research Participation?

The Customer Research Participation software is a software application that provides customers the ability to participate in market research designed to improve Epson products and experiences, and various programs with benefits such as special offers, awards and enhanced technical support. This program will prompt users to report problems and issues encountered on their HP machine should they arise for which Epson uses this information to develop, test and release patches and fixes for the reported issues. It is optional software.


The most used version is 1.70.0000, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is epcp.exe. A vast majority of those who have this installed end up removing it just after a couple weeks. The software installer includes 8 files and is usually about 2.88 MB (3,016,704 bytes).

Program detailsProgram details

URL: www.epson.com
Installation folder: C:\Program Files\epson\epsoncustomerresearchparticipation
Uninstaller: MsiExec.exe /I{B26449A6-6007-4460-B4FE-C4776115BCEA}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.88 MB
Language: German (Germany)

Program filesFiles installed by Epson Customer Research Participation

Program executable:epcp.exe
Name:Epson Customer Research Participation
Signed by:SEIKO EPSON Corporation
Path:C:\Program Files\epson\epsoncustomerresearchparticipation\epcp.exe
Additional files:
  • epcpu.exe (by SEIKO EPSON CORPORATION) - Epson Customer Research Participation

Program behaviorsBehaviors exhibited

  • epcp.exe runs as a service named 'EpsonCustomerResearchParticipation' (EpsonCustomerResearchParticipation).

Program resource utilizationResource utilization averages

Memory:5.96 MB
21.09 MB average
Total CPU:0.0000700873%
0.031193% average
Kernel CPU:0.00002618%
0.016088% average
User CPU:0.00004391%
0.015104% average

How do I remove Epson Customer Research Participation?

You can uninstall Epson Customer Research Participation from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Epson Customer Research Participation, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Epson Customer Research Participation.

Windows Service? Yes
(Installs a service)
Uninstall it 66%
Keep it 34%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 53.52%
Windows 10 37.89%
Windows Vista 4.92%
Windows XP 3.67%
Which OS releases does it run on?
Windows 7 Home Premium 34.87%
Windows 8.1 13.80%
Windows 10 Home 10.31%
Windows 7 Ultimate 8.75%
Windows 7 Professional 8.53%
Windows 8.1 Pro 4.53%

Distribution by countryGeography

19.13% of installs come from Germany
Which countries install it?
  Germany 19.13%
  United Kingdom 11.88%
  Italy 8.52%
  France 8.00%
  Australia 6.73%
  United States 6.20%
  Netherlands 4.93%
  Austria 3.36%
  Sweden 2.91%
  Spain 2.84%
  Belgium 2.24%
  DK 1.79%
  Finland 1.79%
  Norway 1.64%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 23.80%
Hewlett-Packard 21.75%
Dell 13.27%
ASUS 12.59%
Medion 8.07%
Toshiba 6.98%
Lenovo 3.01%
Samsung 2.87%
Intel 1.78%
Common models
HP Pavilion dv6 Notebook ... 4.75%
HP Pavilion g6 Notebook P... 4.75%
ASUS All Series 3.86%
MEDIONPC MS-7728 2.97%
HP Pavilion dv7 Notebook ... 2.67%
MEDION MS-7848 2.37%


Epson Corporation is an electronics company and one of the largest manufacturers of computer printers, information and imaging related equipment and manufactures inkjet, dot matrix and laser printers, scanners, desktop computers, business, multimedia and home theatre projectors, point of sale docket printers and cash registers, laptops and other associated electronic components.
Publisher URL: www.epson.com


user comment
No one has commented yet. Help others learn more about this software, share your comments.