84,488,480 programs installed

Should I remove Driver Support?

What percent of users and experts removed it?
55% remove it45% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #4,535
United States Rank #2,465
Reach 0.1161%
Lifespan of installation (until removal)
< 29.14 days
859.67 days >
Average installed length: 451.69 days


8.1 100.00%

Other programs by PC Drivers HeadQuarters, Inc

Driver Support

What is Driver Support?

This is a re-labeled version of the company's Driver Detective software.

About  (from PC Drivers HeadQuarters, Inc)

Driver Support’s access to a robust, industry leading database makes it the most accurate driver and software matching system available. Our matching technology means you never have to worry about whether your driver is the correct one for your device. Driver Support provides an innovative way to diagnose issues with y...  Read more


Driver Support is a program developed by PC Drivers HeadQuarters, Inc. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is DriverSupport.exe. The software installer includes 35 files and is usually about 9.78 MB (10,254,366 bytes). DriverSupport.Updater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 86% of users of Driver Support come from the United States, it is also popular in Canada and United Kingdom.
  • Automatically starts with Windows
  • Typically distributed through a pay-per-install bundle
Driver Support has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

Displayed publisher: Driver Support
URL: www.driversupport.com
Help link: account.driversupport.com/support/contact?wlid=30
Installation folder: C:\Program Files\Driver Support\Driver Support\
Uninstaller: MsiExec.exe /X{597FB4A5-DD86-4316-A410-7E8074CC2CCE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 9.78 MB

Program filesFiles installed by Driver Support

Program executable:DriverSupport.exe
Name:Driver Support
Path:C:\Program Files\Driver Support\Driver Support\DriverSupport.exe
Additional files:
  • Agent.Common.dll - DriverSupport.com
  • Agent.Common.XmlSerializers.dll
  • Agent.Communication.dll
  • Agent.Communication.XmlSerializers.dll
  • Agent.CPU.exe
  • Agent.ExceptionLogging.dll
  • Agent.ExceptionLogging.XmlSerializers.dll
  • Common.dll
  • ExceptionLogging.dll
  • Interop.WUApiLib.dll
  • ISUninstall.exe
  • RuleEngine.dll
  • ThemePack.DriverSupport.dll
  • XPBurnComponent.dll
  • DriverSupport.exe - Driver Support
  • DriverSupport.Updater.exe - Driver Support Updater
  • DriverManager.exe - DriverManager
  • DriverManager.Updater.exe - DriverManager Updater
  • Agent.Common.resources.dll - Driver Detective (Common)
  • Agent.Communication.resources.dll
  • Agent.ExceptionLogging.resources.dll - Client.ExceptionLogging
  • Agent.resources.dll
  • Agent.Updater.resources.dll - Driver Detective Updater
  • cpuidsdk.dll (by CPUID) - CPUID SDK Dynamic Link Library (CPUID DLL SDK)
  • ICSharpCode.SharpZipLib.dll (by ICSharpCode.net) - #ZipLibrary (SharpZipLib for .NET Framework 2.0)
  • Microsoft.Win32.TaskScheduler.dll (by CodePlex Community) - TaskService (Task Scheduler Wrapper)

Program behaviorsBehaviors exhibited

Scheduled Task
  • DriverSupport.exe is scheduled as a task named 'Driver Detective-RTMUpdater' (runs weekly on Sundays at 2:06 AM).
Scheduled Task (Boot/Login)
  • DriverSupport.exe is automatically launched at startup through a scheduled task named Driver Detective.
2 Startup Files (User Run)
  • DriverSupport.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Driver Detective' and executes as C:\Program Files\Driver Support\Driver Support\DriverSupport.exe /applicationModC:systemTray /showWelcomC:false.
  • DriverManager.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Driver Manager' and executes as C:\Program Files\Driver Manager\Driver Manager\DriverManager.exe /applicationModC:systemTray /showWelcomC:false.

How do I remove Driver Support?

You can uninstall Driver Support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Driver Support, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Driver Support.

Win 7 (SP1) 54%
Win 10 0%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 55%
Keep it 45%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 56.99%
Windows 10 31.68%
Windows Vista 9.06%
Windows XP 2.27%
Which OS releases does it run on?
Windows 7 Home Premium 41.14%
Windows 8.1 17.67%
Windows 7 Professional 9.93%
Windows Vista Home Premiu... 7.16%
Windows 8 6.99%
Windows 7 Ultimate 4.70%

Distribution by countryGeography

86.00% of installs come from the United States
Which countries install it?
  United States 86.00%
  Canada 3.26%
  United Kingdom 2.55%
  Australia 1.97%
  Finland 1.38%
  Germany 0.97%
  Sweden 0.97%
  DK 0.91%
  France 0.79%
  New Zealand 0.29%
  Ireland 0.18%
  Brazil 0.15%
  Belgium 0.03%
  Colombia 0.03%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 34.37%
Dell 28.31%
Acer 13.92%
Toshiba 9.54%
ASUS 6.72%
Lenovo 2.76%
Samsung 1.62%
Intel 0.72%
American Megatrends 0.54%
Common models
HP 2000 Notebook PC 6.33%
HP Pavilion g6 Notebook P... 4.58%
HP Pavilion dv7 Notebook ... 3.91%
HP Pavilion dv6 Notebook ... 3.64%
ASUSTeK CM6330_CM6630_CM6... 3.37%
Dell Inspiron 1545 3.10%

comments3 comments

user comment
user comment
Ravieover a year ago
It kept popping up without me wanting it too. Also kept saying my "NEW" drivers needed to be fixed. Delete it.
user comment
Aqua Jarover a year ago
I started getting unwanted messages to "install Driver Support" after I clicked on a link for an "alarm clock". I also now get pop-ups from Optimizer Pro, which tells me I have over "20,000 items" to fix, which I don't believe because I use BitDefender, which I trust. I haven't installed either program, but need to remove these two nuisance messages.
user comment
Dont believe the Hypeover a year ago
Hard to use. Don't understand directions. Also installed wrong drivers and left my computer without any audio.