84,488,480 programs installed

Should I remove Digity HelpDesk?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #37,154
United States Rank #24,514
Reach 0.0029%


VersionDistribution 100.00%

Digity HelpDesk


Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The main program executable is customerclient.exe. The software installer includes 12 files and is usually about 3.19 MB (3,349,434 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. The distribution of this has mostly been seen in the United States.

Program detailsProgram details

Installation folder: C:\Program Files\itok\customer
Uninstaller: C:\Program Files\iTOK\Customer\uninst.exe
Estimated size: 3.19 MB

Program filesFiles installed by Digity HelpDesk

Program executable:customerclient.exe
Name:HelpDesk Application
Path:C:\Program Files\itok\customer\customerclient.exe
Additional files:
  • Interop.SHDocVw.dll - Assembly imported from type library SHDocVw
  • CustomerClientLib.dll - HelpDesk Application (HelpDesk)
  • ICSharpCode.SharpZipLib.dll - #ZipLibrary (ICSharpCode.SharpZipLibrary)
  • AxInterop.SHDocVw.dll
  • CustomerClientMicroBrowser.exe
  • CustomerClientWizard.exe
  • CustomerClientWS.dll
  • iTOKAdapter.exe
  • MenrvaClient.dll
  • pixolut.itoknet.ClientLibs.dll
  • uninst.exe

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • CustomerClient.exe is loaded in the all users (HKLM) registry as a startup file name 'HelpDesk' which loads as C:\Program Files\iTOK\Customer\CustomerClient.exe.

How do I remove Digity HelpDesk?

You can uninstall Digity HelpDesk from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Digity HelpDesk, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Digity HelpDesk.

Win 7 (SP1) 50%
Win Vista (SP2) 2%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 50.00%
Windows 10 48.28%
Windows Vista 1.72%
Which OS releases does it run on?
Windows 7 Professional 39.29%
Windows 10 Home 35.71%
Windows 10 Pro 10.71%
Windows 7 Enterprise 3.57%
Windows 7 Home Premium 3.57%
Windows 8.1 3.57%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 50.91%
Hewlett-Packard 20.00%
Lenovo 16.36%
Acer 9.09%
Toshiba 3.64%
Common models
Dell OptiPlex 3020 12.96%
Dell Inspiron 3847 11.11%
LENOVO 20BV000BUS 5.56%
Gateway DX4870 3.70%
HP ZBook 17 3.70%
Dell OptiPlex 7010 3.70%


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