DameWare Mini Remote Control Service
What is DameWare Mini Remote Control Service? (from SolarWinds)
DameWare Mini Remote Control (MRC) is one of the best values in remote control software available today. MRC is licensed by the number of help desk technicians your organization has and not by agent or computer supported. It has been used for more than 10 years by thousands of IT admins to seamlessly connect to remote ... Read more
Overview
DameWare Mini Remote Control Service is a program developed by SolarWinds. The most used version is 10.0.0.0, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program. The main program executable is DWRCS.exe. The software installer includes 30 files and is usually about 6.62 MB (6,938,852 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 58% of users of DameWare Mini Remote Control Service come from the United States, it is also popular in DK and Germany.
Program details
URL: www.dameware.com/products/mini-remote-control/product-overview.aspx
Help link: www.dameware.com/support
Installation folder: C:\Windows\dwrcs\
Uninstaller: MsiExec.exe /X{E02F0C89-ED82-4A37-B39B-0EAB4B27F106}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 6.62 MB
Language: English (United States)
Files installed by DameWare Mini Remote Control Service
| Program executable: | DWRCS.exe |
| DameWare products |
| Path: | C:\Windows\dwrcs\DWRCS.exe |
| MD5: | decf482d820334d25d576ea58d6b1621 |
Additional files:
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SolarwindsDiagnostics.exe - SolarwindsDiagnostics
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SolarWinds.Logging.dll - SolarWinds.Logging
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SolarWinds.Orion.Common.dll - OrionCommon
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DameWare.LogAdjuster.exe - DameWare.LogAdjuster
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dwdrvinst.exe - DameWare products
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dwdrvinst64.exe
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DWRCChat.dll
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DWRCK.dll
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DWRCRSA.dll
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DWRCRSS.dll
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DWRCS.exe
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DWRCSET.dll
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DWRCSh.dll
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DWRCSI.dll
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DWRCST.exe
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DWRCWXL.dll
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DWSGRWRP.dll
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log4cxx.dll (by Apache Software Foundation) - Apache log4cxx
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DWRCSE.dll
Behaviors exhibited
Context Menu Handler
- DWRCSh.dll added to Windows Explorer under the name 'DMRC Shell Extension V2' with a class of {358B5852-38EB-4549-9D8A-B90C9DCAD0DB}.
Service
- DWRCS.exe runs as a service named 'DameWare Mini Remote Control' (dwmrcs) "A component of the DameWare Remote Support System Management Suite. The DameWare Mini Remote Client Agent Service allows Administrators (or authorized users) the ability to quickly provide Remote Assistance, by interactively accessing the Desktop of a computer from a remote location. Additional benefits include: Troubleshooting, Working from Home, System & Application Configuration, Collaboratio".
Startup File (All Users Run)
- DWRCST.exe is loaded in the all users (HKLM) registry as a startup file name 'DameWare MRC Agent' which loads as C:\WINDOWS\dwrcs\DWRCST.exe.
How do I remove DameWare Mini Remote Control Service?
You can uninstall DameWare Mini Remote Control Service from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program DameWare Mini Remote Control Service, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove DameWare Mini Remote Control Service.
OS VERSIONS
Win 7 (SP1) 66%
Win XP 1%
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HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
 |
Uninstall it 1%
Keep it 99%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
68.18% |
|
| Windows 10 |
20.45% |
|
| Windows XP |
10.80% |
|
| Windows Vista |
0.57% |
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Which OS releases does it run on? |
| Windows 7 Professional |
41.95% |
|
| Windows 7 Enterprise |
22.99% |
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| Microsoft Windows XP |
10.92% |
|
| Windows 10 Pro |
5.75% |
|
| Windows 8.1 Enterprise |
5.17% |
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| Windows 7 Ultimate |
3.45% |
|
Geography
57.52% of installs come from the United States
Which countries install it?
| United States |
57.52% |
| DK |
6.19% |
| Germany |
5.31% |
| Israel |
4.87% |
| Spain |
2.21% |
| Finland |
2.21% |
| Norway |
2.21% |
| Canada |
1.77% |
| France |
1.77% |
| Poland |
1.33% |
| Romania |
1.33% |
| Netherlands |
1.33% |
| United Kingdom |
1.33% |
| United Arab Emirates |
1.33% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
50.00% |
|
| Hewlett-Packard |
27.78% |
|
| Lenovo |
11.11% |
|
| Intel |
3.97% |
|
| ASUS |
1.59% |
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| GIGABYTE |
1.59% |
|
| Acer |
1.59% |
|
| Alienware |
1.59% |
|
| Samsung |
0.79% |
|
Common models |
| Dell OptiPlex 990 |
3.68% |
|
| Dell OptiPlex 7010 |
2.94% |
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| Dell Latitude E6430 |
2.21% |
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| HP EliteBook Folio 9470m |
2.21% |
|
| ASUS All Series |
2.21% |
|
| Dell Latitude E6440 |
2.21% |
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About SolarWinds
SolarWinds is a developer of network, applications, virtualization and storage management software and sells downloadable software products that maintain, monitor and troubleshoot networks.
Publisher URL: www.solarwinds.com