84,488,480 programs installed

Should I remove CouponSupport?

What percent of users and experts removed it?
87% remove it13% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #13,968
United States Rank #17,116
Reach 0.0214%
Lifespan of installation (until removal)
< 20.29 days
598.43 days >
Average installed length: 314.43 days


VersionDistribution 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24%
406 versions


Remove CouponSupport
Powered by Reason Antivirus

What is CouponSupport?  (from shoppingchip.info)

Wasting precious time on saving money has come to a halt! Allow shoppingchip to do all the dirty work for you. Continue shopping online at your favorite stores, and shoppingchip will offer you the best deals with the lowest prices, from coupons, to discounts and the hottest sales. Our plug-in can be added to your brows...  Read more


CouponSupport is a program developed by shoppingchip.info. The most used version is, with over 49% of all installations currently using this version. During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up (this is typically done to avoid any UAC prompts). The main program executable is couponsupport.exe. Typically most users end up uninstalling this just after a few days. The software installer includes 2 files and is usually about 717.37 KB (734,582 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 31% of users of CouponSupport come from the United States, it is also popular in Italy and United Kingdom.
  • Possible malware installed by this program
  • Automatically starts with Windows
  • Typically distributed through a pay-per-install bundle
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in CouponSupport.
couponsupport.exe (d999a3f25655cca27abd8a5f66041b33) has been flagged by the following 36 scanners:
Anti-Virus softwareVersionDetection
Lavasoft Ad-Aware 1120 Gen:Variant.Symmi.14078
Agnitum Outpost 7.1.1 Trojan.Cafelom
AhnLab-V3 2014.01.10 Trojan/Win32.Agent
Avira AntiVir TR/Downloader.Gen
Antiy-AVL Trojan/Win32.Cafelom
avast! 2014.9-140111 Win32:Agent-ASOC [Adw]
AVG 2015.0.3598 Downloader.Agent2
Baidu-International Trojan.Win32.Cafelom.arh
Bitdefender Gen:Variant.Symmi.14078
Bkav FE W32.Clod3d0.Trojan
Commtouch SDK W32/Trojan.LMSW-3369
Comodo Security 17585 TrojWare.Win32.TrojanDownloader.Agent.AFD
Emsisoft Anti-Malware Gen:Variant.Symmi.14078
ESET-NOD32 8.9273 a variant of Win32/TrojanDownloader.Agent.AFD
Fortinet FortiGate 1/11/2014 W32/Agent.AFD!tr.dldr
G Data 14.1.22 Gen:Variant.Symmi.14078
IKARUS anti.virus t3scan.2.2.29 Win32.SuspectCrc
K7 AntiVirus 13.175.10794 Trojan-Downloader
K7GW 13.175.10794 Trojan-Downloader ( 0048ec4f1 )
Kaspersky Trojan.Win32.Cafelom
Kingsoft AntiVirus 331020.49267 Win32.Troj.Cafelom.qu.(kcloud)
Malwarebytes v2014.01.11.03 PUP.Optional.MultiPlug.A
McAfee 5600.7254 RDN/Downloader.a!nu
McAfee-GW-Edition 7.7254 RDN/Downloader.a!nu
MicroWorld-eScan Gen:Variant.Symmi.14078
Norman 10.20140111 Suspicious_Gen4.FINKF
nProtect Trojan/W32.Cafelom.732160
Panda Antivirus Generic Malware
Sophos 4.96 Troj/Agent-AFFX
Symantec 1/11/2014 rev. 7 Trojan.Zbot
The Hacker Trojan/Downloader.Agent.afd
Trend Micro 10.465.11 TROJ_SPNR.38KH13
TrendMicro-HouseCall 7.2.11 TROJ_SPNR.38KH13
Vba32 AntiVirus BScope.Trojan.Agent
VIPRE Antivirus 25280 Trojan.Win32.Generic!BT
ViRobot 2011.4.7.4223 Trojan.Win32.A.Cafelom.732160
       View all 36 all detections
CouponSupport has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.
Find out how to remove CouponSupport.

Program detailsProgram details

Displayed publisher: CouponSupport
URL: shoppingchip.info
Installation folder: C:\support
Uninstaller: "C:\support\couponsupport.exe" /uninstall
Estimated size: 717.37 KB

Program filesFiles installed by CouponSupport

Program executable:couponsupport.exe (Malware detected)
Name:Malwarebytes Anti-Malware

Program behaviorsBehaviors exhibited

Scheduled Task (Boot/Login)
  • couponsupport.exe is automatically launched at startup through a scheduled task named couponsupport-S-649636217.

How do I remove CouponSupport?

Quickly and completely remove CouponSupport from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Download Reason's ‘Should I Remove It?’Remove CouponSupport from your computer.
Or, you can uninstall CouponSupport from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program CouponSupport, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove CouponSupport.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
Scan your PC for malware
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Win 7 (SP1) 53%
Win XP 0%
Scheduled task? Yes
(Runs on Windows boot)
Uninstall it 87%
Keep it 13%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 58.41%
Windows 10 30.29%
Windows Vista 6.73%
Windows XP 4.57%
Which OS releases does it run on?
Windows 7 Home Premium 34.14%
Windows 8.1 13.08%
Windows 7 Ultimate 12.11%
Windows 7 Professional 8.72%
Windows 8.1 Pro 6.05%
Windows Vista Home Premiu... 5.08%

Distribution by countryGeography

30.75% of installs come from the United States
Which countries install it?
  United States 30.75%
  Italy 7.74%
  United Kingdom 7.08%
  France 5.97%
  Canada 4.87%
  Spain 4.87%
  Australia 4.20%
  Sweden 3.98%
  Hungary 2.65%
  Netherlands 1.99%
  Germany 1.77%
  Belgium 1.55%
  Brazil 1.55%
  Greece 1.33%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 30.25%
Dell 18.15%
Acer 17.79%
ASUS 13.52%
Toshiba 6.05%
Samsung 4.63%
Lenovo 2.85%
American Megatrends 1.42%
Intel 1.42%
Medion 0.71%
Sony 0.71%
Common models
HP Pavilion dv6 Notebook ... 5.84%
HP Pavilion g6 Notebook P... 5.84%
HP Pavilion g7 Notebook P... 3.90%
HP Pavilion dv7 Notebook ... 2.60%
HP Pavilion 15 Notebook P... 2.60%
Dell Inspiron N5010 2.60%


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